Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Portable Audio Devices
This vehicle has an auxiliary input, located on the audio faceplate, and a USB port located on the instrument panel or in the center console. External devices such as iPod®, laptop computers, MP3 p ...

Maximum Gross Vehicle Weight (GVW)/maximum Gross Axle Weight (GAW)
The GVW of the towing vehicle must not exceed the Gross Vehicle Weight Rating (GVWR) shown on the F.M.V.S.S./C.M.V.S.S. certification label. The GVW equals the combined weight of the unloade ...

Topping up the oil
Your vehicle warranty may be invalidated if damage is caused by using oil that does not meet the required specification. Failure to use an oil that meets the required specification could cause exce ...