Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Towing Equipment
Hitches It is important to have the correct hitch equipment. Crosswinds, large trucks going by, and rough roads are a few reasons why the right hitch is needed. ► The rear bumper on the vehi ...

If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, ...

Interior lamp bulb replacement
Follow the steps illustrated. Insert a new bulb and refit the components. 1. Footwell, puddle and loadspace lamps. 2. Courtesy lamp and map lamps. 3. Vanity mirror lamps. 4. Rear courtesy lamps. ...