Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Battery charge (red)
Illuminates as a bulb check when the ignition is switched on and extinguishes when the engine is started. If the lamp remains on or illuminates while driving, there is a fault with the battery ...

Seats
WARNING ► Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous. The shoulder belt will not be against your body. In an accident, you could be thrown ...

Initial Drive Information
This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be ...