Cadillac Escalade: Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Customer Information

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit ...

Odometer
The vehicle's odometer works together with the Driver Information Center (DIC). The Trip odometer can be set. See “Trip Odometer” under Driver Information Center (DIC)   for more i ...

Rear media control from the touch screen
When the main rear media control screen is displayed on the touch screen, the rear media remote control will be locked out. No part of the rear media system will operate until it is turned on via ...