Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Luggage hooks
WARNING ► Always make sure that the cargo is properly secured. Use the suitable ropes and hooks. ► Unsecured cargo can become dangerous in an accident or sudden stop. ► ...

Lamp check
A bulb check is initiated for some warning lamps when the ignition is switched on and lasts for 3 seconds (except for the air bag warning lamp which remains illuminated until the engine is started ...

When Should an Airbag Inflate?
Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger' ...