Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Dome Lamps
The dome lamps are located in the overhead console and above the rear seat passengers. The dome lamps come on when a door is opened, unless the dome lamp override button is pressed in. The lamps c ...

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Opening and closing windows with the mechanical key
The driver’s door key operation also allows you to open and close all door windows. To open the windows, turn the driver’s door key cylinder to the rear of the vehicle for longer than 1 se ...