Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Blind Spot InterventionTM system operation
If the radar sensors detect vehicles in the detection zone, the BSW/Blind Spot InterventionTM indicator light located inside the outside mirrors illuminates. If your vehicle is approachi ...

Heated and Ventilated Front Seats
WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. To reduce the risk of burns, people with such a condition should use ca ...

Wireless Headphones
The two wireless headphones included with the Headrest DVD RSE system will only work with the Headrest DVD RSE system and are marked for channel 3 and 4. The wireless headphones must be used within ...