Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Luggage anchor points
To assist in safely securing large items of luggage, four fixing points are located
in the rear loadspace floor.
WARNING
All items carried in the loadspace area should be properly secured. ...
Cadillac Owner Privileges™
Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get
to the nearest service station.
Lock-Out Service: Service to unlock the vehicle if you are locked out.
A remote unlock ...
Flat towing
Towing your vehicle with all four wheels on
the ground is sometimes called flat towing.
This method is sometimes used when
towing a vehicle behind a recreational
vehicle, such as a motor home. ...







