Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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If Steam Is Coming from the Engine Compartment
WARNING Steam from an overheated engine can burn you badly, even if you just open the hood. Stay away from the engine if you see or hear steam coming from it. Turn it off and get everyone away ...

How to Check Lubricant
To get an accurate reading, the vehicle should be on a level surface. A. Fill Plug B. Drain Plug When the differential is cold, add enough lubricant to raise the level from 0mm (0 in) to 3.2 ...

Maintenance indicators
1. Engine oil replacement indicator This indicator appears when the customer set time comes for changing the engine oil. You can set or reset the distance for changing the engine oil. (See “T ...