Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Roof
Sunroof
The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power
sunshade.
See Retained Accessory Power (RAP) .
The vehicle may have a sunroof over the front seats and a r ...
Adjusting the head restraints manually
The head restraints must only be removed
at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Center for this purpose.
► If the head restraint is f ...
Auxiliary Devices
The vehicle may have a 3.5mm (1/8 in) auxiliary input jack located on the lower
right side of the faceplate and for vehicles with a USB port, it is located in the
instrument panel storage area. ...







