Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Ultrasonic Parking Assist
If available, the Ultrasonic Rear Parking Assist (URPA) system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). WARNING The URPA system does not ...

Remote Vehicle Start
This feature allows you to start the engine from outside of the vehicle. It may also start up the vehicle's heating or air conditioning systems and rear window defogger. Normal operation of the ...

Roller sunblind, rear panorama roof
The rear panorama roof roller sunblind protects the vehicle occupants in the third row of seats from direct sunlight. You can open/close the roller sunblind by hand. Always guide the roller ...