Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Deactivating the alarm when triggered
If the alarm has been triggered it can be deactivated by pressing the Smart Key unlock button, or by positioning the Smart Key underneath the steering column (see 74, IF THE ENGINE FAILS TO START) ...

Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would w ...

When Should an Airbag Inflate?
Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries, mainly to the driver's or front outboard passeng ...