Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Portable media connections
Portable media devices can be connected to the media hubs located in the cubby box lid and the rear of the floor console. Compatible portable devices include: • USB mass storage devices (e.g. ...

Attaching the front towing eye
The front towing point is located behind a removable cover in the lower front bumper. 1. Rotate each of the fasteners 90 degrees counter-clockwise with a coin (or similar). 2. To remove the co ...

Detachable panel (3rd row of seats)
If you drop objects underneath the seats in the 3rd row, you can remove the panel in order to reach beneath the seat. If there are objects underneath the seat, the seat can no longer be folded u ...