Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Reclining Seatbacks
Power Reclining Seatbacks WARNING You can lose control of the vehicle if you try to adjust the seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you pus ...

Liftgate
Manual Liftgate Operation WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the ...

Power Seat Adjustment
A. Seat Adjustment Control B. Reclining Seatback Control C. Lumbar Adjustment Control ► Move the seat forward or rearward by moving the control (A) forward or rearward. ► Raise or ...