Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Remote Keyless Entry (RKE) System Operation
The Remote Keyless Entry (RKE) transmitter functions work up to 60m(195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless ...

Readiness for Inspection/Maintenance (I/M) test
A vehicle equipped with Four-Wheel Drive (4WD) should never be tested using a two wheel dynamometer (such as the dynamometers used by some states for emissions testing), or similar equipment. ...

SBZA Error Messages
The following messages may appear in the DIC: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE SYSTEM UNAVAILABLE: This message in ...