Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Roof
Sunroof The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) . The vehicle may have a sunroof over the front seats and a r ...

Adjusting the head restraints manually
The head restraints must only be removed at a qualified specialist workshop. Mercedes-Benz recommends that you use a Mercedes-Benz Center for this purpose. ► If the head restraint is f ...

Auxiliary Devices
The vehicle may have a 3.5mm (1/8 in) auxiliary input jack located on the lower right side of the faceplate and for vehicles with a USB port, it is located in the instrument panel storage area. ...