Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Exit Lighting
The interior lamps come on when the key is removed from the ignition. They turn off automatically in 20 seconds. The lights do not come on if the dome override button is pressed in. ...

Cleaning the exhaust tail pipes
Impurities combined with the effects of road grit and corrosive environmental factors may cause flash rust to form on the surface. You can restore the original shine of the exhaust tail pipe by cl ...

Lane Departure Prevention (LDP) system
Precautions on LDP system WARNING ► The LDP system will not steer the vehicle or prevent loss of control. It is the driver’s responsibility to stay alert, drive safely, keep the vehi ...