Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the
scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, ...
Roof
Sunroof
The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power
sunshade.
See Retained Accessory Power (RAP) .
The vehicle may have a sunroof over the front seats and a r ...
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have ...







