Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Recovering a vehicle that has becomestuck
Pull away smoothly, slowly, and in a straight line when pulling out a vehicle that has become stuck. Excessive tractive power could damage the vehicles. If the drive wheels have become stuck i ...

Video media inhibit with vehicle moving
When the vehicle is moving the video picture will automatically be inhibited. The touch screen will display the TV/My video screen and the relevant safety message will be displayed. ...

Navigation System
If the vehicle has a navigation system, there is a separate navigation system manual that includes information on the radio, audio players, and navigation system. The navigation system provides det ...