Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Additional Program Information
All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements w ...

Shifting out of Park
The vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: ► Prevent ignition key removal unless the shift lever is in P (Park) with the shif ...

Setting the Clock
The navigation system time and the analog clock operate independently. Changing the time through the navigation system does not change the time on the analog clock. See Clock   to change t ...