Customer Information

...

Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

OnStar®
If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data collect ...

Adjusting the four-way lumbarsupport
You can adjust the contour of the driver's seat backrests individually to provide optimum support for your back. 1 To raise the backrest contour 2 To soften the backrest contour 3 To lower the ...

How to Wear Safety Belts Properly
This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be ...