Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Ruts and gravel roads
Observe the following rules when driving along ruts in off-road terrain or on roads with loose gravel: Check that the ruts are not too deep and that your vehicle has sufficient clearance. O ...

Different Size Tires and Wheels
If wheels or tires are installed that are a different size than the original equipment wheels and tires, vehicle performance, including its braking, ride and handling characteristics, stability, and ...

Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: ...