Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Engine Coolant
The cooling system in the vehicle is filled with DEX-COOL engine coolant. This
coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000
mi), whichever occurs first.
The follo ...
Cargo net
Important safety notes
WARNING
Make sure the cargo net is properly engaged
at top and bottom position and the tightening
belts are securely fastened.
Never use a damaged cargo net.
A ...
Using snow chains
WARNING
Only use traction devices in heavy snow conditions, on hard road surfaces.
Dynamic Stability Control (DSC) must be switched off when using traction devices.
Never exceed 30 mph (50 km/ ...
