Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Parental Control
The RSE system may have a Parental Control feature, depending on the radio. To enable Parental Control, press and hold the radio power button for more than two seconds to stop all system features s ...

MOExtended tires (tires with run-flatproperties)
MOExtended tires (tires with run-flat properties) allow you to continue driving your vehicle even if one or more tires are entirely deflated. MOExtended tires may only be used in conjunction wi ...

Adjusting the four-way lumbarsupport
You can adjust the contour of the driver's seat backrests individually to provide optimum support for your back. 1 To raise the backrest contour 2 To soften the backrest contour 3 To lower the ...