Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Setting the Clock
The navigation system time and the analog clock operate independently. Changing the time through the navigation system does not change the time on the analog clock. See Clock   to change t ...

Windshield washer system andheadlamp cleaning system
The washer fluid reservoir is used for both the windshield washer system and the headlamp cleaning system. Vehicle components and their service products must match. You should, therefore, only ...

Memory storage
Two positions for the driver’s seat, steering column and outside mirrors can be stored in the automatic drive positioner memory. Follow these procedures to use the memory system. 1. Move t ...