Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Stability control warning lamps
The DSC warning lamp in the instrument pack illuminates briefly when the ignition is turned on. If the warning lamp flashes rapidly during driving, the system is active. A fault with the DSC sys ...

Changing gear
The automatic transmission shifts to the individual gears automatically when it is in transmission position D. This automatic gearshifting behavior is determined by: • a shift range restrictio ...

Winter Driving
Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins ...