Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Steering-wheel-mounted controls for audio
Menu control switch While the display is showing a MAP, STATUS or Audio screen, tilt the switch upward or downward to select a station, track, CD or folder. For most audio sources, tilting th ...

Airbag System Messages
SERVICE AIR BAG This message displays if there is a problem with the airbag system. Have your dealer inspect the system for problems. See Airbag Readiness Light  and Airbag System  for m ...

Cargo compartment cover
Important safety notes When loading the vehicle, make sure that you do not stack the load in the cargo compartment higher than the lower edge of the side windows. Do not place heavy objects on ...