Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Brake booster
Check the brake booster function as follows: 1. With the engine off, depress and release the foot brake pedal more than 20 times. When the foot brake pedal movement (distance of travel) rema ...

Refrigerant of the air-conditioningsystem
The air-conditioning system is filled with R134a refrigerant and a special PAG lubricant. Never use refrigerant R 12 (CFC) or mineral lubricants. Otherwise, you could damage the air-condition ...

Park Tilt Mirrors
If the vehicle has the memory package, the outside mirrors have a park tilt feature. This feature tilts the outside mirrors to a preselected position when the vehicle is in R (Reverse). This allow ...