Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Exterior front
1. Hood (P.3-18) 2. Windshield wiper and washer — Switch operation (P.2-33) — Rain-sensing auto wiper system (P.2-34) — Wiper blade replacement (P.8-20) — Window washer fluid (P. ...

Defensive Driving
Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts . ► Assume that other road users (pedestrians, b ...

Headlights
Replacing Fog may temporarily form inside the lens of the exterior lights in the rain or in a car wash. A temperature difference between the inside and the outside of the lens causes the fog. ...