Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Maintenance requirement
Your new INFINITI has been designed to have minimum maintenance requirements with long service intervals to save you both time and money. However, some day-today and regular maintenance is ess ...

Vehicle identification p
Even if you have calculated the total load carefully, you should still make sure that the gross vehicle weight rating and the gross axle weight rating are not exceeded. Details can be found on the ...

Important safety notes
For reasons of safety, Mercedes-Benz recommends that you drive with the lights switched on even during the daytime. In some countries, operation of the headlamps varies due to legal requirements a ...