Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Tire Inspection
We recommend that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage at least once a month. Replace the tire if: ► The indicators at three ...

One-touch window operation
All four windows have one-touch operation. Briefly pull the switch up fully and release, the window will continue to raise until fully closed. Briefly press the switch down fully and release, the ...

Door Locks
To lock or unlock a door manually: ► From the inside, use the door lock knob on the window sill. ► From the outside, turn the key toward the front or rear of the vehicle, or press the ...