Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Climate Controls
  A. Fan Control B. AUTO (Auto Operation) C. Defrost D. Air Recirculation E. REAR (Rear Climate Control) F. Air Delivery Mode Control G. Driver Side Temperature Control H. Display I. P ...

Adjusting the seats in the second andthird rows
Important safety notes WARNING   Never travel in a moving vehicle with the seat backrest in an excessively reclined position as this can be dangerous. You could slide under the seat bel ...

Immobilizer Operation
This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key i ...