Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer. ...

Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, mes ...

Problems with the seat ventilation
If one or all of the indicator lamps in the seat ventilation button are flashing, the seat ventilation has switched off automatically. The vehicle's electrical system voltage is too low because ...