Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Switching on/off
The three red indicator lamps in the button indicate the heating level you have selected. If the battery voltage is too low, the seat heating may switch off. One or more of the indicator lamp ...

Important safety notes
We recommend that all infants and children be properly secured in an infant or child restraint system at all times while the vehicle is in motion. The use of seat belts and infant and child res ...

Activating/deactivating the residualheat function
It is possible to make use of the residual heat of the engine to continue heating the stationary vehicle for up to 30 minutes after the engine has been switched off. The heating time depends on th ...