Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Additional Maintenance and Care
Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs. To maintain vehicle performance, additional maintenance services may be required. It is ...

Flash-to-Pass
Use your high-beam headlamps to signal to a driver in front that you want to pass. It works even if the headlamps are in the automatic position. To use it, pull the turn signal lever toward you, the ...

Most common factors contributing to vehicle corrosion
► The accumulation of moisture-retaining dirt and debris in body panel sections, cavities, and other areas. ► Damage to paint and other protective coatings caused by gravel and sto ...