Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air, replace it. ...

Vehicle Security System
The vehicle security system provides visual and audio alarm signals if someone opens the doors, hood, or lift gate when the system is armed. It is not, however, a motion detection type system ...

Voltmeter Gauge
When the engine is not running, but the ignition is on, this gauge shows the battery's state of charge in DC volts. When the engine is running, this gauge shows the condition of the charging ...