Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Symbols used in this handbook
This safety alert symbol precedes any safety message about a risk of personal injury. It will also have one of the following signal words. DANGER Indicates a hazardous situation which, if not ...

What Will You See after an Airbag Inflates?
After the frontal airbags and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at ...

Connecting procedure
1. Push the button, and select the “Connect Phone” key. 2. When a PIN code appears on the screen, operate the compatible Bluetooth ® cellular phone to enter the PIN code. The co ...