Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Repair Facility
GM also recommends that you choose a collision repair facility that meets your
needs before you ever need collision repairs. Your dealer may have a collision repair
center with GM-trained technician ...
Delayed Locking
When locking the doors with the power lock switch and a door or the liftgate
is open, the doors will lock five seconds after the last door is closed. You will
hear three chimes to signal that the ...
Locking Rear Axle
Vehicles with a locking rear axle can give more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most of the time, but when traction is
low, this feature will allow the rea ...







