Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Interior Care
To prevent dirt particle abrasions, regularly clean the vehicle's interior. Immediately remove any soils. Note that newspapers or dark garments that can transfer color to home furnishings can a ...

Cleaning Exterior Lamps/ Lenses and Emblems
Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing the Vehicle" later in this section. ...

Hydraulic Power Steering
Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid Power Steering Fluid  . If power steering assist is lost because the engine stops or the power st ...