Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Adjusting the backrest angle (2nd rowof seats)
WARNING   The seat belt only offers its intended protection when the seat backrest is in a nearly vertical position and the occupant is sitting upright. The seat backrest and seat belt ...

Tips for driving with DISTRONIC
The following contains descriptions of certain road and traffic conditions in which you must be particularly attentive. In such situations, brake if necessary. DISTRONIC is then deactivated. WARN ...

Recreational Vehicle Towing
If the vehicle is a hybrid, see the hybrid supplement for more information. Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motorhome. The two most c ...