Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Adding Equipment to the Airbag-Equipped Vehicle
Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, heigh ...

INFINITI all-mode 4WD® (if so equipped)
WARNING ► Do not attempt to raise two wheels off the ground and shift the transmission to any drive or reverse position with the engine running. Doing so may result in drivetrain dama ...

Headlamp Aiming
The vehicle has a visual optical headlamp aiming system. The aim of the headlamps have been preset at the factory and should need no further adjustment. However, if the vehicle is damaged in a crash ...