Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Floormat on the driver's side
WARNING   Whenever you are using a floormat, make sure there is enough clearance and that the floormat is securely fastened. The floormat should always be securely fastened using the fa ...

Starting the Engine
If the vehicle is a hybrid, see the hybrid supplement for more information. Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine wh ...

Language — English/Metric
To change the language of the navigation screens or to change the navigation screens from English or metric, see Driver Information Center (DIC)   for more information. ...