Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
Traction Control Operation
TCS is part of the StabiliTrak system. Traction control limits wheel spin by
reducing engine power to the wheels (engine speed management) and by applying brakes
to each individual wheel (brake-trac ...
Connecting a USB Storage Device or iPod®
To connect a USB storage device, connect the device to the USB port located in
the instrument panel storage area. See Instrument Panel Storage for more information.
The USB port can be used ...
