Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Touch screen home menu
WARNING Do not adjust the touch screen controls, or allow the system to distract the driver, while the vehicle is moving. Driver distraction can lead to accidents, causing serious injury o ...

Seat belts
Do not allow any water, cleaning products, or fabric from cloths to enter the seat belt mechanism. Any substance which enters the mechanism may affect the performance of the seat belt in an impact ...

Air quality sensor
Press once to activate air recirculation. Press again to activate automatic air recirculation. In automatic mode, air recirculation is regulated to achieve optimum air conditioning performance. ...