Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified governmen ...

New Vehicle Break-In
Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: ► If you have all-wheel drive, keep your speed at 88 km/h ( ...

Child Restraint Systems
(A) Rear-Facing Infant Seat ► rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a ...