Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
DISTRONIC displays in thespeedometer
When DISTRONIC is activated, one or
two segments in the set speed range light up.
For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRON ...
TEHAMA™ Leather
The leather surface on the seat was not designed to be aggressively cleaned using
any commercial product. Use a well wrung cloth dampened with water to remove dust.
Do not use a wet cloth or saturat ...
Sunroof
A. Open or Close
B. Vent
On vehicles with a sunroof, the sunroof only operates when the ignition is in
the ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. See
Retained ...






