Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Seat belts
The seat belts can be cleaned by wiping
them with a sponge dampened in a mild
soap solution. Allow the belts to dry
completely before using them.
See “Seat belts” in the “1. Safety — s ...
Clock
To adjust the time and date:
1. Turn the ignition key to ACC/ACCESSORY or ON/RUN, then press
to turn the radio on.
2. Press to display HR, MIN, MM, DD,
YYYY (hour, minute, month, day, and year) ...
Before Driving
The RSE is designed for rear seat passengers only. The driver cannot safely view
the video screen while driving and should not try to do so.
In severe or extreme weather conditions, the RSE system m ...
