Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Driving systems
Display messages
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.
Possible causes/consequences and ►
Solutions
Risk of accident
The ...
StabiliTrak® OFF Light
This light comes on briefly while starting the engine.
If it does not, have the vehicle serviced by your dealer. If the system is working
normally, the indicator light then goes off.
Press and re ...
Important safety notes
WARNING
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the o ...
