Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Reading Lamps
For vehicles with reading lamps in the overhead console, press the button located
next to the lamp to turn it on or off.
The vehicle may also have reading lamps in other locations. The lamps cannot
...
Changing from low to high range
With the vehicle traveling no faster than 38 mph (60 km/h), select N. Press the
front of the transfer gearbox switch to select Hi.
Indication of the range change status is the same as for the stati ...
Moonroof
WARNING
► In an accident you could be thrown from
the vehicle through an open moonroof.
Always use seat belts and child restraints.
► Do not allow anyone to stand up or
extend a ...