Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
To erase all programing
For first time programing, ensure that the engine is switched off:
1. Ensure that the ignition is on (but with the engine switched off).
2. Press and hold the two outer buttons on the transceiver in ...
Warning and information messages
WARNING
Do not ignore warning messages. Take appropriate action and, when necessary,
seek qualified assistance before driving the vehicle. Failure to do so could result
in failure of vehicle ...
Wheels and Trim—Aluminum or Chrome
Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing
thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied.
Keep the wheels clean using ...
