Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Service interval indicator
An upcoming service interval will be notified to the driver via the message center,
as either a distance or time left until service is due. Once the distance or time
are exceeded, the display will ...
How to adjust the screen view
To adjust the Display ON/OFF, Brightness,
Tint, Color, Contrast and Black Level of the
Around View Monitor, push the SETTING
button with the Around View Monitor on,
select the item key and adj ...
Switching on Blind Spot Assist
► Make sure that the radar sensor system and Blind Spot Assist are activated in the on-board
computer.
► Turn the SmartKey to position 2 in the
ignition lock.
Warning lamps 1 light u ...
