Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Brow of hill
When driving up an uphill gradient, slightly
reduce pressure on the accelerator
immediately before reaching the brow of the
hill. Use the vehicle's own impetus to drive
over the top of the hill.
...
Adjusting luxury head restraints
WARNING
When folding back the side cushions, never
reach between the side cushion and the
mounting post. You could otherwise be
trapped.
► To adjust the side bolsters of the h ...
Preview function (for Intelligent Cruise Control (ICC) system equipped
model)
The Intelligent Cruise Control (ICC) system
with the preview function identifies the
need to apply emergency braking by
sensing the vehicle ahead in the same
lane and the distance to the vehic ...
