Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Before operating dual head restraint DVD system
Precautions
Start the engine when using the Dual Head
Restraint DVD System.
WARNING
The driver must not attempt to operate the
Dual Head Restraint DVD System or wear the
headphones while th ...
Securing hooks
Only use the mounting hooks to secure items
of luggage up to maximum of 9 lbs (4 kg) in
weight.
There are two securing hooks 1 on each side
of the cargo compartment. ...
Brake pad wear warning
The disc brake pads have audible wear
warnings. When a brake pad requires
replacement, it will make a high pitched
scraping sound when the vehicle is in
motion. This scraping sound will first ...
