Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Intelligent Key operation
You can lock or unlock the doors without
taking the key out from your pocket or bag.
When you carry the Intelligent Key with
you, you can lock or unlock all doors by
pushing the door handle ...
Activating/deactivating the distancewarning function
This function is only available with
DISTRONIC.
► Press
on the steering wheel
to select the Additional functions menu.
► Press the
button to select the
Distance warning function ...
Liftgate
Manual Liftgate Operation
WARNING
Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch
open, or with any objects that pass through the seal between the body and the ...
