Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Collision warning
If a vehicle is detected in the monitoring range
of Blind Spot Assist and you switch on the turn
signal, a double warning tone sounds. Red
warning lamp 1 flashes. If the turn signal
remains on, de ...
Safety Locks
The vehicle has rear door security locks to prevent passengers from opening the
rear doors from the inside.
Open the rear doors to access the security locks on the inside edge of each door.
To se ...
ESP® trailer stabilization
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP® assist ...
