Customer Assistance Offices (U.S. and Canada)

Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cust ...

Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...

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If the Off Indicator is Lit for an Adult-Size Occupant
If a person of adult size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. If this happens, use the ...

Heated Rear Seats
The buttons are on the Rear Sear Audio (RSA) panel on the rear of the center console. Press or to heat the left outboard or right outboard seat cushion and to cycle through the temperature set ...

Driving tips
Kickdown Use kickdown for maximum acceleration. ► Vehicles for USA: fully depress the accelerator pedal. The transmission shifts to a lower gear depending on the engine speed. ► ...