Cadillac Escalade: Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs)) Roadside Service: 1-800-882-1112
Overseas
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer Assist ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:00 ...
See also:
Shifting Into Park
WARNING
It can be dangerous to get out of the vehicle if the shift lever is not fully
in P (Park) with the parking brake firmly set. The vehicle can roll. If you have
left the engine running, the ...
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges, liftgate hinges, and steel fuel
door hinge unless the components are plastic. Applying silicone grease on weatherstrips
with a clean cloth will make th ...
Cleaning the Video Screens
The video display screens are made of a specially coated glass and can be scratched
or damaged by abrasive products, solvents, or ammonia-based window cleaners. Clean
with a soft, lint-free, cotton ...