Cadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:00 ...
Online Owner Center
Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my
Cadillac/Owners Login.”
Information and services customized for your specific vehicle — all in one convenient ...
See also:
Using the DVD Player
The DVD player can be controlled by the buttons on the remote control, the RSA
system, or by the buttons on the radio faceplate.
See “Remote Control” under Rear Seat Entertainment (RSE) System& ...
Setting DSR
With the DSR speed function, you can set the
speed of DSR (the speed for driving downhill) to a value between 3 mph (Canada: 4 km/h) and 10 mph (Canada:
18 km/h). The adjustments are made in
1-mp ...
Compass
Calling up the compass
► Press the
button on the
multifunction steering wheel repeatedly
until the Offroad menu appears in the
multifunction display.
The compass shows which direction t ...






