Cadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 ...

    Online Owner Center
    Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my Cadillac/Owners Login.” Information and services customized for your specific vehicle — all in one convenient ...

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    Power Windows
    WARNING Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls ...

    Global opening
    Press and hold the unlock button for 3 seconds to unlock the vehicle and open all of the windows. To cancel global opening, press any of the buttons on the smart key or operate the driver’s win ...

    Heated seats (if so equipped)
    WARNING Do not use or allow occupants to use the seat heater if you or the occupants cannot monitor elevated seat temperatures or have an inability to feel pain in body parts that contact t ...