Cadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 ...

    Online Owner Center
    Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my Cadillac/Owners Login.” Information and services customized for your specific vehicle — all in one convenient ...

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    Starting the Engine
    If the vehicle is a hybrid, see the hybrid supplement for more information. Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine wh ...

    Door Locks
    To lock or unlock a door manually: ► From the inside, use the door lock knob on the window sill. ► From the outside, turn the key toward the front or rear of the vehicle, or press the ...

    Seats
    Important safety notes WARNING   In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of s ...