Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

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When the System Does Not Seem To Work Properly
The RVC system might not work properly or display a clear image if: The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section. It is dark. The sun or the beam ...

Vehicle Customization
Some vehicle features can be programmed by using the DIC buttons next to the steering wheel. These features include: Language Door Lock and Unlock Settings RKE Lock and Unlock Feedback Ligh ...

Vehicle-to-vehicle distance control mode operation
Always pay attention to the operation of the vehicle and be ready to manually control the proper following distance. The vehicle-to-vehicle distance control mode of the Intelligent Cruise Co ...