Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

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Stowage compartments in the rear
Stowage compartment in the rear center console ► To open: briefly press the stowage compartment marking. Depending on the vehicle's equipment, there may be open stowage spaces above and ...

Vehicle Positioning
At times, the position of the vehicle on the map may be inaccurate due to one or more of the following reasons: Road system has changed. Vehicle is driving on slippery road surfaces such as in ...

Locking with power door lock switch
Operating the power door lock switch will lock or unlock all the doors. The switches are located on the driver’s and front passenger’s door armrests. To lock the doors, push the power do ...