Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

See also:

Child seats
According to crash statistics, children are safer when properly restrained in the rear seats than in the front seat. The air bags alone will not prevent children from being seriously injured or ki ...

When reading the manual
This manual includes information for all options available on this model. Therefore, you may find some information that does not apply to your vehicle. All information, specifications and illu ...

ADS (Adaptive Damping System)
ADS is continuously electronically-controlled. It adapts the damping characteristics to suit the current operating conditions. The damping is controlled for each wheel individually. This improve ...