Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, your ...
Transportation Options
Warranty service can generally be completed while you wait. However, if you are
unable to wait, GM helps to minimize inconvenience by providing several transportation
options. Depending on the circu ...
See also:
Reporting safety defects
For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the National
Highway Traffic Safety Administratio ...
General Information
For service and parts needs, visit your dealer. You will receive genuine GM parts
and GM-trained and supported service people.
Genuine GM parts have one of these marks:
...
Traction
The traction grades, from highest to lowest, are AA, A, B, and C. The grades
represent the tire’s ability to stop on wet pavement as measured under controlled
conditions on specified government ...
