Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, your ...
Transportation Options
Warranty service can generally be completed while you wait. However, if you are
unable to wait, GM helps to minimize inconvenience by providing several transportation
options. Depending on the circu ...
See also:
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance
Center. Any TTY user can comm ...
General information
WARNING
All categories of messages contain important information which should be taken
note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized
M ...
Service for recovering a stolen vehicle
If your vehicle has been stolen:
► Notify the police.
The police will issue a numbered incident
report.
► This number will be forwarded to the
Mercedes-Benz Customer Assistance
C ...
