Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Remote key fob system transmitters
    WARNING Any person fitted with an implanted medical device should be kept at a distance of at least 8.7 inches (22 cm) away from any transmitter mounted in the vehicle. This is to avoid any ...

    Forward-facing child restraint installation using the seat belts
    WARNING ► The three-point seat belt with Automatic Locking Retractor (ALR) must be used when installing a child restraint. Failure to use the ALR mode will result in the child restrai ...

    Most common factors contributing to vehicle corrosion
    ► The accumulation of moisture-retaining dirt and debris in body panel sections, cavities, and other areas. ► Damage to paint and other protective coatings caused by gravel and sto ...