Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

Cadillac Escalade / Cadillac Escalade Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

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    Octane rating
    Premium unleaded gasoline with a Cost of Living Council (CLC) or Anti Knock Index (AKI) octane rating of 91 or higher should be used. NOTICE Even a very small amount of leaded fuel will damag ...

    Operation
    Radio with CD, Radio with CD/USB Similar Radio with CD, DVD, and USB Port The vehicle may have one of these radios as its audio system. Radios with CD, DVD, and USB Radios with CD, DVD, and US ...

    If the engine fails to start
    If the vehicle has been unlocked using the emergency key blade or the Smart Key is not detected by the vehicle, it will be necessary to use the keyless start backup to disarm the alarm and start t ...