Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

Cadillac Escalade / Cadillac Escalade Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Initial Drive Information
    This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can b ...

    Selecting access height
    To select access height from normal height, press down on the raise/lower switch. To select access height from Off-road height, press down on the switch once, and then a second time while lowering ...

    Liftgate
    Manual Liftgate Operation WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the ...