Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

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    See also:

    Call volume
    The phone call volume is operated by the audio system’s volume control. If the audio system is in use when a phone call is active, the audio system source is suppressed for the duration of the ca ...

    Lowering the vehicle
    ► Place the ratchet wrench onto the hexagon nut of the jack so that the letters AB are visible. ► Turn the ratchet wrench until the vehicle is once again standing firmly on the gro ...

    When to Check Lubricant
    It is not necessary to regularly check rear axle fluid unless there is a leak suspected or an unusual noise is heard. A fluid loss could indicate a problem. Have it inspected and repaired. All axle ...