Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...See also:
Cadillac Premium Care Maintenance
Your vehicle comes with the Cadillac Premium Care Maintenance. It is a maintenance
program that covers select maintenance services during the first 4 years or 80 000
km (50,000 mi), whichever comes ...
Grass/gravel/snow
This program should be used where a firm surface is covered with loose or slippery
material.
Note: For deep gravel it is recommended that the Sand program is selected.
Note: If the vehicle is un ...
Cooling System
The cooling system allows the engine to maintain the correct working temperature.
A. Engine Coolant Recovery Tank
B. Radiator Pressure Cap
C. Engine Cooling Fans (Out of View)
WARNING
An electr ...