Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day,
365 days a year. Costs are only incurred in situations that exceed the limits of
the program, some of which are liste ...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
See also:
Important safety notes
Consult an authorized Mercedes-Benz Center
if you require information on approved and
recommended tires and wheels for summer
and winter operation. Advice on purchasing
and caring for tires is als ...
Exterior Lamp Controls
The exterior lamps control is located on the instrument panel to the left of
the steering wheel.
It controls the following systems:
Headlamps
Taillamps
Parking Lamps
License Plate Lamps
...
Returning the Third Row Seat from a Tumbled Position
To return the seat to the normal seating position:
1. Open the liftgate to access the controls for the seat.
2. Make sure there is nothing that could become trapped under the seat.
3. Release the s ...






