Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

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    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Special winter equipment
    It is recommended that the following items be carried in the vehicle during winter: ► A scraper and stiff-bristled brush to remove ice and snow from the windows and wiper blades. υ ...

    Operating tips
    ► The images from a device that is connected to the rear auxiliary input jacks cannot be viewed on the front displays. ► It is not possible to switch the source to USB (if so equ ...

    ACC malfunction
    If a fault occurs during operation of the system in cruise or follow modes, the ACC system will switch off and cannot be used until the fault is cleared. The message DRIVER INTERVENE appears brief ...