Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

Cadillac Escalade / Cadillac Escalade Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

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    Using RSE
    The system is operated using the remote control. To release the remote from the docked position, press at the top of the remote to unlatch it. NOTICE Do not attempt to pull the remote contro ...

    Seat belt checks
    Note: If the vehicle is parked on an incline, the seat belt mechanism may lock. This is not a fault and the belt should be gently eased out from the upper anchorage. The seat belts should be inspec ...

    Start guidance
    After touching Destination, the system will calculate the route. There is now a choice to select 3 Routes, Change route or Go. Select Go to start navigation guidance. Touch 3 Routes to display a c ...