Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    New Vehicle Break-In
    Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: Keep the vehicle speed at 88 km/h (55 mph) or less for the firs ...

    Turn signal lamps/side marker lamps
    ► Switch off the lights. ► Open the hood. ► Turn bulb holder 1 (WY 5 W)/2 (3457A) counter-clockwise and pull it out. ► Remove the bulb from bulb holder 1/2. ► Inse ...

    Deactivating/activating ESP®
    Observe the "Important safety notes" section. WARNING   ESP® should not be deactivated during normal driving other than in the circumstances described below. Disabling the ...