Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day,
365 days a year. Costs are only incurred in situations that exceed the limits of
the program, some of which are liste ...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
See also:
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center P.O. Box 33136
Detroit ...
Fuel
Use of the recommended fuel is an important part of the proper maintenance of
this vehicle. To help keep the engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline a ...
Remote Vehicle Start
This vehicle may have a remote starting feature that starts the engine from outside
of the vehicle.
(Remote Start): This button is located
on the RKE transmitter if the vehicle has remote start. ...
