Cadillac Escalade: Contacting Roadside Assistance - Roadside Service (Mexico) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Contacting Roadside Assistance

Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are listed previously in this section.

To contact Roadside Assistance by phone, use the following numbers:

Mexico

01-800-466-0805

United States

1-866-466-8906

Canada

1-800-268-6800

E-mail

asistencia.cadillac@gm.com

Cadillac reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

    Scheduling Service Appointments (U.S. and Canada)
    When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

    See also:

    Electrical System Overload
    The vehicle has fuses and circuit breakers to protect against an electrical system overload. When the current electrical load is too heavy, the circuit breaker opens and closes, protecting the circ ...

    Engine oil
    Vehicles with a diesel particle filter: If the vehicle is mostly driven for short distances, it is possible that malfunctions may occur during the automatic cleaning of the diesel particle fil ...

    Battery Load Management
    The vehicle has Electric Power Management (EPM) that estimates the battery's temperature and state of charge. It then adjusts the voltage for best performance and extended life of the battery. ...