Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Towing the Vehicle
Notice: To avoid damage, the disabled vehicle should be towed with all four
wheels off the ground. Care must be taken with vehicles that have low ground clearance
and/or special equipment. Always ...
Remote Keyless Entry (RKE) System Operation
The Remote Keyless Entry (RKE) transmitter functions work up to 60m(195 ft) away
from the vehicle.
There are other conditions which can affect the performance of the transmitter.
See Remote Keyless ...
Important safety notes
WARNING
The following factors increase the risk of
accidents:
• Excessive speed, especially in
turns
• Wet and slippery road surfaces
• Following another vehicle too
closely ...






