Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have
them sent to the vehicle navigation screen. Destinations can also be forwarded to
the v ...
Freeway
After selecting Freeway from the menu, enter the freeway name or number, then
select an entrance or exit. All of the entrance or exit intersections for the chosen
road are displayed.
The map show ...
Servicing the Airbag-Equipped Vehicle
Airbags affect how the vehicle should be serviced. There are parts of the airbag
system in several places around the vehicle. Your dealer and the service manual
have information about servicing the ...






