Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Readiness for Inspection/Maintenance (I/M) test
A vehicle equipped with Four-Wheel Drive
(4WD) should never be tested using a two
wheel dynamometer (such as the dynamometers
used by some states for emissions
testing), or similar equipment. ...
Engine number
1 Emission control information plate,
including the certification of both federal
and Californian emissions standards
2 Engine number (stamped into the
crankcase)
3 VIN (on the lower edge of th ...
Dual head restraint DVD system (if so equipped)
If your vehicle is equipped with the Dual
Head Restraint DVD System, you can enjoy
playing video files via a DVD, CD or USB
memory that provides images and sound
both from the front and rear d ...






