Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
When the System Does Not Seem To Work Properly
Missed alerts can occur under normal circumstances and will increase in wet conditions.
The system does not need to be serviced. SBZA is designed to ignore stationary objects;
however, the system ma ...
Remote Keyless Entry (RKE) System
The RKE transmitter is used to remotely lock and unlock the doors from up to
60 m (195 ft) away from the vehicle.
Press to unlock the driver door.
Press again within five seconds
to unlock a ...
Vehicles with extended Off-Road Proengineering package
Basic settings
The extent to which the vehicle is raised or
lowered depends on the basic setting
selected.
Select:
• Off-road level 3 for freeing the vehicle
in
impassable terrain at low s ...






