Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Recovering a vehicle that has becomestuck
Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck i ...
Steering Wheel Controls
If available, some audio controls can be adjusted at the steering wheel.
: Press to go to the next favorite
radio station, track on a CD, or folder on an iPod® or USB device.
: Press to go to ...
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer Assis ...






