Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Why Safety Belts Work
When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle
stops suddenly, you keep going until something stops you. It could be the windshield,
the instrument panel, or the ...
Seat belts
Display messages
After starting the
engine, the red seat
belt warning lamp lights
up for six seconds.
Possible causes/consequences and ►
Solutions
The seat belt warning lamp reminds the ...
Tow hitch
WARNING
When handling the tow hitch, hold the bottom of the component. Locking into position
occurs automatically and causes the locking lever to rotate under spring pressure.
The tow hitch i ...






