Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Topping up the washer fluid
The washer reservoir supplies the windshield, rear glass and headlamp washer
jets. Check and top-up the reservoir level at least every week. Always top-up with
windshield washer fluid to prevent f ...
Theft-Deterrent Feature
TheftLock® is designed to discourage theft of the vehicle's radio by learning
a portion of the Vehicle Identification Number (VIN). The radio does not operate
if it is stolen or moved to a diff ...
Opening and closing the tailgate
NOTICE
Ensure there is minimum space of 39 in (1.0 m) above the rear of the vehicle
before operating the tailgate. Insufficient space may result in damage to the vehicle.
Do not operate the ...
