Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Tumbling the Third Row Seat
To tumble the seat:
1. Open the liftgate to access the controls for the seat.
2. Make sure the headrests are completely lowered and there is nothing under,
in front of, or on the seat.
3. Fold the ...
Voice tutorial
To listen to a tutorial detailing the operation of the Voice system:
1. Briefly press the Voice button to start a voice session.
2. Wait for the tone to sound, then say Voice tutorial.
Alternativel ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours,
and Saturdays from 08: ...
