Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Service Publications Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair information on the engines, transmission,
axle, suspension, brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulleti ...
Tow/Haul Mode Light
This light comes on when the Tow/Haul mode has been activated.
For more information, see Tow/Haul Mode . ...
Measurement of weights
Secure loose items to prevent weight
shifts that could affect the balance of
your vehicle. When the vehicle is
loaded, drive to a scale and weigh
the front and the rear wheels separately
to ...






