Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Important safety notes
WARNING
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the o ...
M+S tires
At temperatures below 45 °F(+7 °C), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the
snowflake
symbol in addition to ...
Brakes
This vehicle has disc brakes. Disc brake pads have built-in wear indicators that
make a high-pitched warning sound when the brake pads are worn and new pads are
needed. The sound can come and go or ...






