Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Emergency Tensioning Devices, beltforce limiters
The seat belts for the front seats are equipped
with ETDs/belt buckle tensioners and seat
belt force limiters. The outer seat belts in the
second row of seats are equipped with ETDs and seat belt f ...
Climate controlled seats (if so equipped)
The climate controlled seat warms up or
cools down the front seats by blowing
warm or cool air from the surface of the
seat. The switches located on the instrument
panel can be operated inde ...
Traffic Options (US and Canada)
Read the following Options descriptions to understand how the XM NavTraffic™
operates. ...






