Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Recreational Vehicle Towing
If the vehicle is a hybrid, see the hybrid supplement for more information.
Recreational vehicle towing means towing the vehicle behind another vehicle –
such as behind a motorhome. The two most c ...
Driver override options
Hill Descent Control (HDC) is automatically engaged for some terrain response
programs. If required, HDC can be deselected or engaged independently of terrain
response.
The HDC status will be dis ...
During a call
There are some options available during a
call. Select one of the following displayed
on the screen if necessary.
► Hang up
Finish the call.
► Use Handset
Transfer the call to th ...
