Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Dual head restraint DVD system (if so equipped)
If your vehicle is equipped with the Dual
Head Restraint DVD System, you can enjoy
playing video files via a DVD, CD or USB
memory that provides images and sound
both from the front and rear d ...
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have
them sent to the vehicle navigation screen. Destinations can also be forwarded to
the veh ...
Information and assistance
NOTICE
It is recommended that when you sell or dispose of the vehicle, the programed
transceiver buttons be erased for security purposes.
For information on the range of available compatible ...






