Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Parking Brake
Set the parking brake by holding the regular brake pedal down, then pushing down
the parking brake pedal.
If the ignition is on, the brake system warning light will come on. See Brake
System Warn ...
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they
mean. For more information on the symbol, refer to the Index.
: Adjustable Pedals
: Airbag Readiness Light
: Air C ...
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges, liftgate hinges, and steel fuel
door hinge unless the components are plastic. Applying silicone grease on weatherstrips
with a clean cloth will make th ...






