Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Vehicle load capacity
Do not exceed the load limit of your
vehicle shown as “The combined
weight of occupants and cargo” on
the Tire and Loading Information
label. Do not exceed the number of
occupants show ...
Inserting the mounting elements intothe loading rail
You can slide mounting element 2 in loading
rail 1 to various detents and secure it. These
detents are marked and positioned at 5-cm
intervals along loading rail 1.
You can turn mounting eleme ...
Side lights (green)
Illuminates when the side lights are switched on. ...






