Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Safety guidelines for seat belts,Emergency Tensioning Devices (ETDs)and air bags
WARNING
• Damaged seat belts or seat belts
that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts inst ...
Brakes
Important safety notes
WARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your ve ...
Reporting safety defects
For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the National
Highway Traffic Safety Administratio ...






