Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
What Will You See after an Airbag Inflates?
After the frontal airbags and seat-mounted side impact airbags inflate, they
quickly deflate, so quickly that some people may not even realize an airbag inflated.
Roof-rail airbags may still be at ...
Underbody
In areas where road salt is used in winter,
the underbody must be cleaned regularly.
This will prevent dirt and salt from building
up and causing the acceleration of corrosion
on the underbody ...
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center P.O. Box 33136
Detroit ...






