Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Parental Control
The RSE system may have a Parental Control feature, depending on which radio
the vehicle has. To start Parental Control, press and hold the radio power button
for more than two seconds to stop all s ...
Lights
1. Map light
2. Parking light
3. Front side marker light
4. Front turn signal light
5. Fog light
6. Headlight (high-beam, low-beam)
7. Puddle light
8. Step light
9. Side turn signal ...
The mbrace system
The mbrace system provides different
services, e.g.:
• automatic and manual emergency call
• Roadside Assistance call
• MB Info call
To adjust the volume during an mbrace call,
proceed a ...






