Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
How to use STATUS button
To display the status of the audio, air
conditioner system, fuel consumption and
navigation system, push the STATUS button.
The following information will appear
when the STATUS button is push ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow. See “Rocking Your Vehicle to Get It Out” later in this section.
If the vehicle has a traction sys ...
Definition of terms for tires andloading
Tire ply composition and material
used
Describes the number of plies or the number
of layers of rubber-coated fabric in the tire
tread and sidewall. These are made of steel,
nylon, polyester and ...






