Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Trailer Wiring Harness
Heavy-Duty Trailer Wiring Harness Package
The vehicle has a seven-pin universal heavy-duty trailer connector attached to
the rear bumper beam next to the integrated trailer hitch.
The seven-wire ...
Jacking points
WARNING
The jack is designed for wheel changing only. Never work beneath the vehicle
with the jack as the only means of support. Always use correctly rated vehicle support
stands, before put ...
Steps for determining correct load limit
WARNING
Do not exceed the vehicle capacity weight (the total weight of driver, passengers
and cargo) given on the tire information label.
1. Locate the statement “The combined weight of occ ...
