Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Defrosting the windshield
You can use this function to defrost the
windshield or to defrost the inside of the
windshield and the side windows.
You should only select the defrosting
function until the windshield is clear ...
Traction AA, A, B and C
The traction grades, from highest to lowest,
are AA, A, B and C. Those grades
represent the tire’s ability to stop on wet
pavement as measured under controlled
conditions on specified govern ...
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check
tire pressure levels. The TPMS sensors monitor the air pressure in your tires and
transmit tire pressure readings to ...






