Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Maximum Gross Vehicle Weight (GVW)/maximum Gross Axle Weight (GAW)
The GVW of the towing vehicle must not
exceed the Gross Vehicle Weight Rating
(GVWR) shown on the F.M.V.S.S./C.M.V.S.S.
certification label. The GVW equals the
combined weight of the unloade ...
Driving downhill
• Drive slowly.
• Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip ...
Overheated Engine Protection Operating Mode
This emergency operating mode lets the vehicle be driven to a safe place in an
emergency situation. If an overheated engine condition exists, an overheat protection
mode which alternates firing gr ...






