Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Changing from low to high range
With the vehicle traveling no faster than 38 mph (60 km/h), select N. Press the
front of the transfer gearbox switch to select Hi.
Indication of the range change status is the same as for the stati ...
Battery Replacement
To change the remote control batteries:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment. Make sure they are installed
correctly using the diagram ...
Correct driver's seat position
Observe the safety guidelines on seat
adjustment.
► Check whether you have adjusted seat 3
properly.
Electrical seat adjustment
When adjusting the seat, make sure:
• you are as far ...






