Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Tire Chains
WARNING
Do not use tire chains. There is not enough clearance. Tire chains used on a
vehicle without the proper amount of clearance can cause damage to the brakes, suspension,
or other vehicle ...
General Information
For service and parts needs, visit your dealer. You will receive genuine GM parts
and GM-trained and supported service people.
Genuine GM parts have one of these marks:
...
Steering, Suspension, and Chassis Components
Visually inspect front and rear suspension and steering system for damaged, loose,
or missing parts or signs of wear. Inspect the power steering for proper hook-up,
binding, leaks, cracks, chafing, ...






