Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Customer Assistance Offices (U.S. and Canada)
Buick encourages customers to call the toll-free number for assistance.
However, if a customer wishes to write or e-mail Buick, the letter should be
addressed to:
United States
Buick Customer Ass ...
Forward alert (green)
Illuminates when Forward alert is active
...
Heated windshields
Heated windshield.
Heated rear glass.
Press button to operate the required screen heater. The screen heater(s) will
operate for a predetermined timed period before automaticall ...
