Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
SmartKey battery
Important safety notes
It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at an
authorized Mercedes-Benz Center.
WARNING
Batteries contain toxic and c ...
Jacking points
WARNING
The jack is designed for wheel changing only. Never work beneath the vehicle
with the jack as the only means of support. Always use correctly rated vehicle support
stands, before put ...
Opening the hood
1. Pull the hood release lever, located in the left-hand front footwell.
2. Lift the hood safety catch lever, located below the center point of the hood,
then raise the hood. ...






