Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Off-road recovery
If the towing points are to be used for off-road recovery, it is essential that
off-road driver training covering recovery techniques is undertaken.
Further information on off-road driver training ...
Cigarette Lighter
For vehicles with a cigarette lighter, it is located in the center console near
the cupholders. Press on the access door to open it and use the lighter.
To use the cigarette lighter, push it in all ...
Tow/Haul Mode
(Tow/Haul): The vehicle may have
a Tow/Haul mode.
The button is located on the instrument panel under the climate controls.
Push the button to activate the system. Push it again to deactivate the ...
