Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
During a call
There are some options available during a
call. Select one of the following displayed
on the screen if necessary.
► Hang up
Finish the call.
► Use Handset
Transfer the call to th ...
Recalling a previous destination
After selecting Previous destinations from the menu, the screen shows a list
of stored previous destinations. Select your destination by touching the bar. The
details will be displayed for confirm ...
DVD Display Error Messages
The DVD display error message depends on the radio that is in the vehicle. The
video screen can display one of the following:
Disc Load/Eject Error: This message displays when there are disc load or ...
