Cadillac Escalade: Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service (U.S. and Canada)

U.S.: 1-800-224-1400

Canada: 1-800-882-1112.

Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.

Service is available 24 hours a day, 365 days a year.

GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift fo ...

Calling for Service
When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

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Receiving a call
When you hear a phone ring, the display will change to the incoming call mode. To receive a call, perform one of the following procedures listed below. 1. Select the “Answer” key. 2. P ...

Preview function (for Intelligent Cruise Control (ICC) system equipped model)
The Intelligent Cruise Control (ICC) system with the preview function identifies the need to apply emergency braking by sensing the vehicle ahead in the same lane and the distance to the vehic ...

Activating/deactivating climatecontrol
Important information WARNING   When the climate control system is deactivated, the outside air supply and circulation are also deactivated. Only choose this setting for a short time. O ...