Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Roadside Assistance button
► Open the stowage compartment under the
armrest.
► Press and hold Roadside Assistance
button 1 for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assi ...
Shift ranges
WARNING
Always wait until the procedure of shifting
from HIGH RANGE to LOW RANGE – and from
LOW RANGE to HIGH RANGE – has been
entirely completed. During this procedure do not tu ...
Changing engine oil and filter
Vehicle set-up
1. Park the vehicle on a level surface and
apply the parking brake.
2. Run the engine until it reaches operating
temperature.
3. Turn the engine off and wait more than
15 min ...
