Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Changing engine oil and filter
Vehicle set-up
1. Park the vehicle on a level surface and
apply the parking brake.
2. Run the engine until it reaches operating
temperature.
3. Turn the engine off and wait more than
15 min ...
Hill and Mountain Roads
Driving on steep hills or through mountains is different than driving on flat
or rolling terrain. Tips for driving in these conditions include:
Keep the vehicle serviced and in good shape.
Chec ...
Towing your vehicle
When towing your vehicle, all State (Provincial
in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle.
Towing instructions are avai ...






