Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Vehicle-to-vehicle distance control mode
In the vehicle-to-vehicle distance control
mode, the Intelligent Cruise Control (ICC)
system automatically maintains a selected
distance from the vehicle traveling in front
of you according to ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder
while driving. Follow these tips:
1. Ease off the accelerator and then, if there is nothing in the way, steer the
...
Tire Inspection
We recommend that the tires, including the spare tire, if the vehicle has one,
be inspected for signs of wear or damage at least once a month.
Replace the tire if:
► The indicators at three ...
