Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Connecting a device
1. USB sockets.
2. 3.5 mm AUX socket.
3. Rear media USB socket.
4. Rear media AV sockets.
NOTICE
Read the manufacturer's instructions for any device, before it is connected to
the au ...
Airbag System Messages
SERVICE AIR BAG
This message displays if there is a problem with the airbag system.
Have your dealer inspect the system for problems. See Airbag Readiness Light
and Airbag System for m ...
Heated and Cooled Cupholders
For vehicles with heated and cooled cupholders, these are located in the front
center console.
Press down on the access door release button to open the cupholder door.
To set to cool mode, press ...






