Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Engine Air Cleaner/Filter
When to Inspect the Engine Air Cleaner/Filter
Inspect the air cleaner/filter at the scheduled maintenance intervals and replace
it at the first oil change after each 80 000 km (50,000 mile) interva ...
Locking Rear Axle
Vehicles with a locking rear axle can give more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most of the time, but when traction is
low, this feature will allow the rea ...
Lumbar Adjustment
Manual Lumbar
If available, move the handle forward or rearward to increase or decrease lumbar
support.
Power Lumbar
If available, press and hold the front or rear of control to incre ...






