Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Maximum Gross Vehicle Weight (GVW)/maximum Gross Axle Weight (GAW)
The GVW of the towing vehicle must not
exceed the Gross Vehicle Weight Rating
(GVWR) shown on the F.M.V.S.S./C.M.V.S.S.
certification label. The GVW equals the
combined weight of the unloade ...
Weight of the Trailering Combination
It is important that the combination of the tow vehicle and trailer does not
exceed any of its weight ratings — GCWR, GVWR, RGAWR, Trailer Weight Rating or Tongue
Weight. The only way to be sure i ...
Voice settings
• Command list: View the categories and the acceptable voice commands. Select
an Information button to view alternative function commands.
• Voicetags: View the categories. Select a catego ...
