Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Checking Coolant
The vehicle must be on a level surface when checking the coolant level.
Check to see if coolant is visible in the coolant surge tank. If the coolant
inside the coolant surge tank is boiling, do not ...
Position of the steering wheel fordriving
The steering wheel is moved to the last
selected position when:
• the driver's door is closed.
• you insert the SmartKey into the ignition
lock.
or
• you press the Start/Stop button once o ...
Removing the spare wheel
WARNING
Remove the spare wheel prior to jacking the vehicle, to avoid destabilizing the
vehicle when raised.
The spare wheel is heavy and if handled incorrectly may cause injury. Use extreme ...






