Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Electrical System Overload
The vehicle has fuses and circuit breakers to protect against an electrical system
overload.
When the current electrical load is too heavy, the circuit breaker opens and
closes, protecting the circ ...
SBZA Detection Zones
The SBZA sensor covers a zone of approximately one lane over from both sides
of the vehicle, 3.5m (11 ft). This zone starts at each side mirror and goes back
approximately 5.0m(16 ft). The height ...
Using the Navigation System
This section presents basic information needed to operate the navigation system.
Use the buttons located on the navigation system along with the available touch-sensitive
screen buttons on the navig ...






