Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Transmission
Electronic Range Select (ERS) Mode
ERS mode allows you to choose the top-gear limit of the transmission and the
vehicle's speed while driving downhill or towing a trailer.
The vehicle has an e ...
Lower Anchor and Top Tether Anchor Locations
Second Row — 60/40
(Lower Anchor): Seating positions
with two lower anchors.
(Top Tether Anchor): Seating positions
with top tether anchors. For models with 60/40 second row seating, the rea ...
Intelligent Key
Your vehicle can only be driven with the
Intelligent Keys which are registered to
your vehicle’s Intelligent Key system components
and INFINITI Vehicle Immobilizer
System components. As many ...
