Cadillac Escalade: Cadillac Owner Privileges™ - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Cadillac Owner Privileges™

  • Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.
  • Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given.
  • Emergency Tow from a Public Road or Highway: Tow to the nearest Cadillac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow.
  • Flat Tire Change: Service to change a flat tire with spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is your responsibility for the repair or replacement of the tire if it is not covered by the warranty.
  • Battery Jump Start: Service to jump start a dead battery.
  • Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery.
  • Trip Interruption Benefits and Service: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/160 000 km (100,000 mi) Powertrain warranty period. Items considered are hotel, meals, and rental car.
    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    Cadillac Technician Roadside Service (U.S. Only)
    Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and ...

    See also:

    Tow/Haul Mode
    (Tow/Haul): The vehicle may have a Tow/Haul mode. The button is located on the instrument panel under the climate controls. Push the button to activate the system. Push it again to deactivate the ...

    If the On Indicator is Lit for a Child Restraint
    If a child restraint has been installed and the on indicator is lit: 1. Turn the vehicle off. 2. Remove the child restraint from the vehicle. 3. Remove any additional items from the seat such as bl ...

    Remote Control
    To use the remote control, aim it at the transmitter window at the rear of the overhead console and press the desired button. Direct sunlight or very bright light could affect the ability of the ...