Cadillac Escalade: Cadillac Technician Roadside Service (U.S. Only) - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Cadillac Technician Roadside Service (U.S. Only)

Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service.

A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership.

Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs.

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    Services Not Included in Roadside Service
    Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a ...

    See also:

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

    Snow chains
    For safety reasons, Mercedes-Benz recommends that you only use snow chains which have been specially approved for your vehicle by Mercedes-Benz, or are of a corresponding standard of quality. ...

    Multifunction steering wheel
    1 Multifunction display 2 COMAND; see the separate operating instructions 3  Rejects or ends a call Exits phone book/redial memory Makes or accepts a call Switches to the redial mem ...