Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

Vehicle remote opening

If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

See also:

Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

Traction AA, A, B and C
The traction grades, from highest to lowest, are AA, A, B and C. Those grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified govern ...

Switching off the engine
Important safety notes WARNING   Do not turn off the engine before the vehicle has come to a complete stop. With the engine not running, there is no power assistance for the brake and s ...