Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

Vehicle remote opening

If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

See also:

To protect your vehicle from corrosion
► Wash and wax your vehicle often to keep the vehicle clean. ► Always check for minor damage to the paint and repair it as soon as possible. ► Keep drain holes at the bottom ...

Locking and unlocking centrally
The SmartKey centrally locks/unlocks: • the doors • the tailgate • the fuel filler flap 1 Locks the vehicle 2 Opens/closes the tailgate 3 Unlocks the vehicle When unlocking, the turn ...

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...