Cadillac Escalade: Coverage - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Coverage

Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.

Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification.

Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

    Calling for Service
    When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    See also:

    Warning lights
    Anti-lock Braking System (ABS) warning light When the ignition switch is in the ON position, the Anti-lock Braking System (ABS) warning light illuminates and then turns off. This indicates t ...

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

    Distance Control Assist (DCA) system (if so equipped)
    The Distance Control Assist (DCA) system brakes and moves the accelerator pedal upward according to the distance from and the relative speed of the vehicle ahead to help assist the driver to m ...