Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Removing the detachable tow hitch
    Removal of the tow hitch is the reverse of fitting. Note: The key cannot be removed when the tow hitch has been detached. ...

    Brake fluid
    WARNING   The brake fluid constantly absorbs moisture from the air; this lowers its boiling point. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake ...

    Wiper Blade Replacement
    Windshield wiper blades should be inspected for wear or cracking. See Maintenance Schedule  . Replacement blades come in different types and are removed in different ways. ...