Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Components and storage
    The EASY-PACK load-securing kit allows you to use your cargo compartment for a variety of purposes. You can keep the EASY-PACK load-securing kit in the bag supplied and store it together with the ...

    3rd row seats
    The 3rd row power folding seat controls are located behind the 2nd row seat (both the driver’s and passenger’s side) on the 3rd row cup holder console 1 . There are also controls locat ...

    Using the Tire Sealant and Compressor Kit to Temporarily Seal and Inflate a Punctured Tire
    Follow the directions closely for correct sealant usage. When using the tire sealant and compressor kit during cold temperatures, warm the kit in a heated environment for five minutes. This will h ...