Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Instrument Panel Fuse Block
    The instrument panel fuse block is located under the instrument panel on the passenger side of the vehicle. Pull down on the cover to access the fuse block. Fuse Side The vehicle may not be equi ...

    Cleaning the RSE Overhead Console
    When cleaning the RSE overhead console surface, use only a clean cloth dampened with clean water. Infotainment System 7-41 Cleaning the Video Screen When cleaning the video screen, use only a clean ...

    Automatic door locks
    ► All doors lock automatically when the vehicle speed reaches 15 MPH (24 km/h). ► All doors unlock automatically when the ignition switch is placed in the OFF position. The aut ...