Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Radio(s)
    This vehicle's radio is part of the navigation system. See Infotainment  . ...

    Adaptive front lighting system (AFS)
    When cornering using low beam, AFS will adjust the headlamp beams to provide improved illumination in the direction of travel. AFS is deactivated when:- • Reverse gear is selected. • The ...

    Cargo light
    The cargo light switch has three positions: ON 1 , center 2 and OFF 3 . ON position When the switch is in the ON position 1 , the cargo light will illuminate. Center position When the sw ...