Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Emergency Tensioning Devices, beltforce limiters
    The seat belts for the front seats are equipped with ETDs/belt buckle tensioners and seat belt force limiters. The outer seat belts in the second row of seats are equipped with ETDs and seat belt f ...

    Language — English/Metric
    To change the language of the navigation screens or to change the navigation screens from English or metric, see Driver Information Center (DIC)   for more information. ...

    Lane Departure Warning (LDW)/Prevention (LDP) system (if so equipped)
    The Lane Departure Warning (LDW) system/ Lane Departure Prevention (LDP) system will operate when the vehicle is driven at speeds of approximately 45 MPH (70 km/h) and above, and when it is tr ...