Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Engine cooling system
    The engine cooling system is filled at the factory with a pre-diluted mixture of 50% Genuine NISSAN Long Life Antifreeze/Coolant (blue) and 50% water to provide yearround anti-freeze and coola ...

    Notes on towing a trailer
    Important safety notes WARNING   When towing a trailer, incorrect equipment and driving style could cause you to lose control of the vehicle. Towing incorrectly or not observing this O ...

    Controls overview
    1. Map reading lamp switch (45). 2. Main interior lamp switch (45). 3. Sunroof close switch (48). 4. Sunroof open switch (48). 5. High beam/direction indicator/trip computer switch (43/61). 6. ...