Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Speaker Covers
    Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap. ...

    Playing Audio CD
    When an audio CD is playing, the display shows the current track and the amount of time that track has been playing, the total amount of time on the disc, and the current time running on the disc. ...

    Phone
    Bluetooth For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: Placement and receipt of calls in a hands-free mode. Sharing of the cell pho ...