Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Touch screen setup
    Select Setup using the SETUP button on the fascia. Setup is divided into categories: • Screen. • System. • Voice. ...

    Opening and closing the sidewindows
    1 Front left 2 Front right 3 Rear right 4 Rear left The switches for all side windows are located on the driver's door. There is also a switch on each door for the corresponding side window. ...

    Audio Output
    Audio from the DVD player or auxiliary inputs can be heard through the following possible sources: Wireless headphones Vehicle speakers Vehicle-wired headphone jacks on the RSA system, if the ...