Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire Designations
    Tire Size The following is an example of a typical passenger vehicle tire size. (A) Passenger (P-Metric) Tire: The United States version of a metric tire sizing system. The letter P as the first ...

    Climate controlled seats (if so equipped)
    The climate controlled seat warms up or cools down the front seats by blowing warm or cool air from the surface of the seat. The switches located on the instrument panel can be operated inde ...

    How to adjust the screen view
    To adjust the Display ON/OFF, Brightness, Tint, Color, Contrast and Black Level of the Around View Monitor, push the SETTING button with the Around View Monitor on, select the item key and adj ...