Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Center multi-function control panel
    1. “CAMERA” Around View Monitor display button (P.4-21) 2, 6, 7.For navigation system control buttons (Refer to the separate Navigation System Owner’s Manual.) 3. INFINITI controller ( ...

    Main menu
    1. Previous destinations: Displays previous destinations entered. 2. Route options: Allows selection of various options for the route. 3. When a destination is set, the Range Rover logo is replace ...

    Vehicle Positioning
    At times, the position of the vehicle on the map may be inaccurate due to one or more of the following reasons: Road system has changed. Vehicle is driving on slippery road surfaces such as in ...