Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    RBDS-TMC display
    When a TMC signal is received the icon in the top left of the screen will appear green. If a TMC signal is not being received, the icon will be shown with a bar through it. The system will inform ...

    Using ACC
    1. SET+: Press to increase or set the speed. 2. Press to resume the set speed. 3. Press to decrease the set speed. 4. CAN: Cancels, but retains the set speed in memory. 5. Press to decrease the ...

    Headphones
    A. Battery cover B. Channel 1 or 2 switch C. Power button D. Volume control E. Power indicator light The RSE includes two 2-channel wireless headphones that are dedicated to this system. Chann ...