Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire labeling overview
    The following markings are on the tire in addition to the tire name (sales designation) and the manufacturer's name: 1 Uniform Tire Quality Grading Standard 2 DOT, Tire Identification Number 3 ...

    Dome Lamps
    The dome lamps are located in the overhead console and above the rear seat passengers. The dome lamps come on when a door is opened, unless the dome lamp override button is pressed in. The lamps c ...

    Cupholders
    There are two cupholders, with removable liners, located in front of the center console. There may be cupholders located in the second row seat armrest. To access, pull the armrest down. There are ...