Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Before programing
    NOTICE When programing a device that may require you to press and re-press the hand-held transmitter (cycle), unplug the device during the cycling process to prevent possible motor failure. ...

    Cargo Cover
    For vehicles with a cargo cover, it can be used to cover items in the rear of the vehicle. To install the cover, place the loops on each corner of the cover on the four hooks in the rear of the ve ...

    Menu overview
    The number of menus shown depends on the optional equipment in the vehicle. 1 Standard display menu • tire pressure loss warning system (Canada only) • tire pressure monitor (USA only) • ...