Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Climate Controls
      A. Fan Control B. AUTO (Auto Operation) C. Defrost D. Air Recirculation E. REAR (Rear Climate Control) F. Air Delivery Mode Control G. Driver Side Temperature Control H. Display I. P ...

    Lumbar Adjustment
    To adjust the lumbar support: Press and hold the front or rear of the control to increase or decrease lumbar support. Press and hold the top or bottom of the control to raise or lower the ...

    Voltmeter
    When the ignition switch is pushed to the ON position, the volt meter indicates the battery voltage. When the engine is running, it indicates the generator voltage. While cranking the engine ...