Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Displays and controls
    1 Speedometer with segments 2 Adjusts the instrument cluster lighting: dimmer 3 Reset button 4 Adjusts the instrument cluster lighting: brighter 5 Tachometer 6 Fuel gauge 7 Multifunction ...

    Washer Fluid Messages
    WASHER FLUID LOW ADD FLUID This message displays when the windshield washer fluid is low. Fill the windshield washer fluid reservoir as soon as possible. See Engine Compartment Overview  for t ...

    Ultrasonic Parking Assist
    If available, the Ultrasonic Rear Parking Assist (URPA) system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/ ...