Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Menu overview
    The number of menus shown depends on the optional equipment in the vehicle. 1 Standard display menu • tire pressure loss warning system (Canada only) • tire pressure monitor (USA only) • ...

    Detailed Areas
    Road network attributes are contained in the map database for detailed areas. Attributes include information such as street names, street address, turn restrictions, etc. A detailed area includes al ...

    Checking bulbs
    With all doors closed, apply the parking brake and push the ignition switch to the ON position without starting the engine. The following lights will come on (if so equipped): The following ...