Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Removal and Installation of the Sealant Canister
    To remove the sealant canister: 1. Unlock the air only hose (F) from the tire sealant canister (B) by pulling up on the lever. 2. Pull the air only hose (F) from the tire sealant canister (B). 3 ...

    Break-in schedule
    CAUTION During the first 1,200 miles (2,000 km), follow these recommendations to obtain maximum engine performance and ensure the future reliability and economy of your new vehicle. Fail ...

    Skidding
    There are three types of skids that correspond to the vehicle's three control systems: Braking Skid — wheels are not rolling. Steering or Cornering Skid — too much speed or steering in ...