Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire Rotation
    Tires should be rotated every 12 000 km (7,500 mi). See Maintenance Schedule . Tires are rotated to achieve a uniform wear for all tires. The first rotation is the most important. Any time unusual ...

    Dual Mode
    This dual screen symbol displays when the screen is in dual mode. Dual mode displays the route on half of the screen and a maneuver or Interstate Exit list on the other half. The Interstate Exit l ...

    Wood Panels
    Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Keep belts clean and dry. WARNING Do not bleach or dye safety belts. ...