Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Cargo light
    The cargo light switch has three positions: ON 1 , center 2 and OFF 3 . ON position When the switch is in the ON position 1 , the cargo light will illuminate. Center position When the sw ...

    Playing a CD-R or CD-RW MP3
    (Tune): Turn to select MP3/WMA files. SEEK: Press to go to the start of the track, if more than 10 seconds have played. Press and hold or press multiple times to continue moving backward thro ...

    Readiness for Inspection/Maintenance (I/M) test
    A vehicle equipped with Four-Wheel Drive (4WD) should never be tested using a two wheel dynamometer (such as the dynamometers used by some states for emissions testing), or similar equipment. ...