Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Front
    The front seats can be warmed by built-in heaters. The switches located on the instrument panel can be operated independently of each other. 1. Start the engine. 2. Select heat range. &# ...

    Transmission
    Driver Shift Control (DSC) The DSC switch is located on the shift lever. To enable the DSC feature: 1. Move the column shift lever to the M(Manual) position. The Driver Information Center (DIC) ...

    Safety note
    WARNING ► Do not disassemble or modify this system. If you do, it may result in accidents, fire, or electric shock. ► Do not use this system if you notice any abnormality, such ...