Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Voltmeter Gauge
    When the engine is not running, but the ignition is on, this gauge shows the battery's state of charge in DC volts. When the engine is running, this gauge shows the condition of the charging ...

    Crash-responsive emergency lighting
    The interior lighting is activated automatically if the vehicle is involved in an accident. ► To switch off the crash-responsive emergency lighting: press the hazard warning lamp button. ...

    Using cruise control
    Note: Cruise control is not available when using Hill Descent Control or when a Terrain Response special program has been selected. Note: Do not use cruise control when driving off-road. Note: Do ...