Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Connecting booster cables
    WARNING Always wear appropriate eye protection when working with batteries. Make sure both batteries are of the 12 volt type and that the booster cables have insulated clamps and are approved ...

    Lights
    Display messages about LEDs: This display message will only appear if all LEDs have failed. Display messages   Cornering Lamp Left or Cornering Lamp Right Possible causes/consequences an ...

    Low-beam headlamps
    ► To switch on the low-beam headlamps: turn the SmartKey in the ignition lock to position 2 or start the engine. ► Turn the light switch to . The indicator lamp in the instru ...