Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Problems with the windshield wipers
    The windshield wipers are obstructed Leaves or snow, for example, may be obstructing the windshield wiper movement. The wiper motor has been deactivated. ► For safety reasons, you should ...

    Setting DSR
    With the DSR speed function, you can set the speed of DSR (the speed for driving downhill) to a value between 3 mph (Canada: 4 km/h) and 10 mph (Canada: 18 km/h). The adjustments are made in 1-mp ...

    Phonebook
    Contacts stored in the memory of a paired phone can be automatically downloaded to the vehicle’s phonebook each time the phone is connected to the system. See 138, TELEPHONE COMPATIBILITY. Cert ...