Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    If a Tire Goes Flat
    It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. See Tires  . If air goes out of a tire, it is much more likely to leak out slowly. But if th ...

    Manual Mode
    Driver Shift Control (DSC) The vehicle has Driver Shift Control (DSC). DSC controls the vehicle's transmission and vehicle speed while driving down hill or towing a trailer by allowing you to ...

    Installing front license plate
    To install the front license plate bracket to your vehicle, contact an INFINITI retailer. ...