Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Child safety
    WARNING Do not allow children to play with the seat belts. Most seating positions are equipped with Automatic Locking Retractor (ALR) mode seat belts. If the seat belt becomes wrapped aroun ...

    Tire pressure of 180 kPa (1.8 bar/26 psi) is reached
    ► Press the on/off switch on the tire inflation compressor to 0. The tire inflation compressor is switched off. ► Unscrew the filler hose from the valve of the faulty tire. ...

    Precautions on distance control assist system
    The system is intended to assist the driver to keep a following distance from the vehicle ahead traveling in the same lane and direction. If the distance sensor A detects a slower moving v ...