Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Stowage compartments in the rear
    Stowage compartment in the rear center console ► To open: briefly press the stowage compartment marking. Depending on the vehicle's equipment, there may be open stowage spaces above and ...

    ACC auto OFF
    ACC will disengage, but not clear the memory when: • The CANCEL button is pressed. • The brake pedal is pressed. • Neutral (N) is selected. • Dynamic Stability Control (DSC) activate ...

    Dialing
    Once your phone is connected to the vehicle’s system, Digit Dial is the default screen in Phone mode. Using the on-screen keypad, enter the required number and touch the connect icon to send. N ...