Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Child safety locks
    If children are to be carried in the rear seat positions, it is recommended that the rear door interior handles are disabled. See 27, USING SEAT BELTS AND CHILD SAFETY LOCKS. ...

    Seat belt adjustment
    The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants. The belt strap is tightened slightly when: • you engage the belt tongue ...

    Storing the Tire Sealant and Compressor Kit
    The tire sealant and compressor kit is located under the storage tray on the driver side trim panel (over the rear wheelhouse). To access the tire sealant and compressor kit: 1. Remove the tray b ...