Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Operating power lift gate
    To operate the power lift gate, the selector lever must be in the P (Park) position. The power lift gate will not operate if the battery voltage is low. Power lift gate main switch The power ...

    Engine Fan
    The vehicle has electric cooling fans. The fans spinning at low speed during most everyday driving might be heard. The fans can turn off if no cooling is required. Under heavy vehicle loading, trail ...

    Cupholders
    There are two cupholders, with removable liners, located in front of the center console. There may be cupholders located in the second row seat armrest. To access, pull the armrest down. There are ...