Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Vehicle Security System
    The vehicle security system provides visual and audio alarm signals if someone opens the doors, hood, or lift gate when the system is armed. It is not, however, a motion detection type system ...

    Rear Seat Audio (RSA) System
    For vehicles with Rear Seat Audio (RSA), rear seat passengers can listen to and control any of the music sources: radio, CDs, DVDs, or other auxiliary sources. The rear seat passengers can only con ...

    Instrument cluster
    Selecting the unit of measurement for distance This function is only available in Canada. The Display unit Speedometer/ Odometer function allows you to choose whether certain displays appear in ...