Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Windshield washer system andheadlamp cleaning system
    The washer fluid reservoir is used for both the windshield washer system and the headlamp cleaning system. Vehicle components and their service products must match. You should, therefore, only ...

    Removing the spare wheel
    WARNING Remove the spare wheel prior to jacking the vehicle, to avoid destabilizing the vehicle when raised. The spare wheel is heavy and if handled incorrectly may cause injury. Use extreme ...

    Engine Compartment Overview
    6.2L V8 Engine A. Engine Air Cleaner/Filter  . B. Coolant Surge Tank and Pressure Cap. See Cooling System  . C. Remote Positive (+) Terminal. See Jump Starting  . D. Battery  ...