Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Seat belt retractor
    The inertia reel can be used to secure light loads against the side wall of the cargo compartment to prevent them from moving around. ► Insert two mounting elements 2 into a loading rai ...

    Valet hand-off
    When you have to leave a key with a valet, give them the Intelligent Key itself and keep the mechanical key with you to protect your belongings. To prevent the glove box from being opened du ...

    Engine coolant temperature gauge
    The gauge indicates the engine coolant temperature. The engine coolant temperature is within the normal range when the gauge needle points within the zone 1 shown in the illustration. The ...