Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Using the system
    Initialization When the ignition switch is pushed to the ON position, INFINITI Voice Recognition is initialized, which may take up to one minute. When completed, the system is ready to accept ...

    Airbag System Check
    The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light  for more information. Notice: If a ...

    Engine compartment check locations
    VK56VD ENGINE MODEL 1. Window washer fluid reservoir 2. Fuse/fusible link holder 3. Engine oil dipstick 4. Power steering fluid reservoir 5. Engine oil filler cap 6. Brake fluid reservoir ...