Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Automatic Transmission Fluid
    It is not necessary to check the transmission fluid level. ► transmission fluid leak is the only reason for fluid loss. If a leak occurs, take the vehicle to the dealer and have it repaired a ...

    Configure Menu
    Press CONFIG to adjust several of the system's features and preferences. The last selected CONFIG screen is the screen that displays: Sound, Radio, Nav (navigation), Display, or Time. ...

    Roadside Assistance Program
    U.S.: 1-800-252-1112 TTY Users (U.S.): 1-888-889-2438 Canada: 1-800-268-6800 Mexico: 01-800-466-0818 As the owner of a new Buick, you are automatically enrolled in the Roadside Assistance progra ...