Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    If your vehicle overheats
    CAUTION ► Do not continue to drive if your vehicle overheats. Doing so could cause engine damage or a vehicle fire. ► To avoid the danger of being scalded, never remove the rad ...

    Meters and gauges
    1. Tachometer (P.2-8) 2. Warning/Indicator lights (P.2-11) 3. Speedometer (P.2-7) 4. Engine coolant temperature gauge (P.2-8) 5. Voltmeter (P.2-10) 6. Dot matrix liquid crystal display/ ...

    Removing spots
    Remove tar and oil spots, industrial dust, insects, and tree sap as quickly as possible from the paint surface to avoid lasting damage or staining. Special cleaning products are available at a ...