Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Towing your vehicle
    When towing your vehicle, all State (Provincial in Canada) and local regulations for towing must be followed. Incorrect towing equipment could damage your vehicle. Towing instructions are avai ...

    Front seat-mounted side-impact supplemental air bag and roof-mounted curtain side-impact and rollover supplemental air bag systems
    The side air bags are located in the outside of the seatback of the front seats. The curtain and rollover air bags are located in the side roof rails. These systems are designed to meet volu ...

    Windshield Wiper/Washer
    The windshield wiper/washer lever is located on the left side of the steering column. Turn the band with the wiper symbol to control the windshield wipers. : Use for a single wiping cycle. : U ...