Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire changing
    Always have your tires serviced or changed by a qualified technician. Care must be taken to avoid contact between the bead of the tire and the sensor during removal and refitting of the tire, other ...

    Using seat belts and child safety locks
    1. SEAT BELT HEIGHT ADJUSTMENT: Press to release the catch. With the catch depressed move the mechanism slide up or down to the required height. Ensure that the locking mechanism has engaged. Wh ...

    Erasing Speed Memory
    The cruise control set speed is erased from memory by pressing the button or if the ignition is turned off. ...