Cadillac Escalade: Services Specific to Canadian-Purchased Vehicles - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Services Specific to Canadian-Purchased Vehicles

  • Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
  • Lock-Out Service: Vehicle registration is required.
  • Trip Routing Service: Limit of six requests per year.
  • Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.
  • Alternative Service: If assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Service. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
    Services Not Included in Roadside Service
    Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a ...

    Roadside Service (Mexico)
    As a new owner, your vehicle is automatically enrolled in the Roadside Assistance program. The services are available at no cost under the terms and conditions of the program. The Roadside Assistanc ...

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    Diagnostics
    OnStar Vehicle Diagnostics will perform a vehicle check every month. It will check the engine, transmission, antilock brakes, and major vehicle systems. It also checks the tire pressures, if the veh ...

    Fuse box in the engine compartment
    ► Open the hood. Illustrated: GL 450 (GL 350 BlueTEC, GL 550 are similar) ► Remove any existing moisture from the fuse box using a dry cloth. ► To open: open clamps 2. ` ...

    During a call
    There are some options available during a call. Select one of the following displayed on the screen if necessary. ► Hang up Finish the call. ► Use Handset Transfer the call to th ...