Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Resuming the speed and follow mode
NOTICE RESUME should only be used if the driver is aware of the set speed and intends to return to it. By pressing the RESUME button after ACC has been cancelled (e.g. after braking), the A ...

Portable media connections
Portable media devices can be connected to the media hubs located in the cubby box lid and the rear of the floor console. Compatible portable devices include: • USB mass storage devices (e.g. ...

Before Driving
The RSE is designed for rear seat passengers only. The driver cannot safely view the video screen while driving and should not try to do so. In severe or extreme weather conditions, the RSE system m ...