Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Changing a bulb
NOTICE CAUTION: Before attempting to replace a bulb, ensure that both the affected lamp and the vehicle’s ignition are turned off. If the circuit remains live, a short circuit can occ ...

Satellite radio reception
Satellite radio can significantly increase the number of radio channels available. Where satellite signal strength is adversely affected by terrain, ground transmitters are used to relay the signal ...

Unblocking washer jets
CAUTION Do not operate the washer jets during unblocking or adjustment. Windshield washer fluid may cause irritation to the eyes and skin. Always read and observe the washer fluid manufactur ...