Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Ejecting a Disc
Press DVD on the radio to eject the disc. If a disc is ejected from the radio, but not removed, the radio reloads the disc after a short period of time. The disc is stored in the radio. The radio ...

Passenger Sensing System
If the vehicle has the passenger airbag status indicator pictured in the following illustration, then the vehicle has a passenger sensing system for the right front passenger position. The passenger ...

Switching DSC OFF
WARNING Disabling the DSC may adversely affect vehicle stability and braking which in turn can lead to loss of control and increased braking distance, resulting in a rollover or crash. In s ...