Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Washing by hand
Carefully remove all deposits of road salt as soon as possible when driving in winter. Also, clean the insides of the wheels when washing the underbody of the vehicle. ► Do not use hot wat ...

Engine Coolant Temperature Gauge
Metric English This gauge shows the engine coolant temperature. Under normal driving conditions the gauge will read 100°C (210°F) or less. If the gauge pointer is near 125°C (260°F), the ...

Parking the vehicle for a long period
If you leave the vehicle parked for longer than four weeks, the battery may be damaged by exhaustive discharge. ► Connect a trickle charger. You can obtain information about trickle ch ...