Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Temporary use spare wheel and tire change
If the compact spare wheel is fitted, the system will automatically recognize the change in wheel positions. After approximately 10 minutes of driving above 18 mph (25 km/h), the message FRONT (RE ...

Driving on Snow or Ice
Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even ...

Jump starting
To start your engine with a booster battery, the instructions and precautions below must be followed. WARNING ► If done incorrectly, jump starting can lead to a battery explosion, resu ...