Customer Information

...

Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

MOExtended tires (tires with run-flatproperties)
MOExtended tires (tires with run-flat properties) allow you to continue driving your vehicle even if one or more tires are entirely deflated. MOExtended tires may only be used in conjunction wi ...

Rear Seat Entertainment (RSE) System (Headrest DVD)
Vehicles with an RSE system include two head restraint video display screens with integrated DVD players, auxiliary inputs, two wireless headphones, and a remote control. This system works independe ...

Tow mode switch
TOW MODE should be used when pulling a heavy trailer or hauling a heavy load. Driving the vehicle in TOW MODE with no trailer/load or light trailer/light load will not cause any damage. Howe ...