Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Retained Accessory Power (RAP)
These vehicle accessories can be used for up to 10 minutes after the ignition key is turned off: ► Audio System . Power Windows . Sunroof (if equipped) Power to the windows and sunroof will ...

Towing a trailer
There are numerous legal requirements concerning the towing of a trailer, e.g. speed restrictions. Make sure that your vehicle/ trailer combination complies with the local requirements not only in ...

Park Tilt Mirrors
If the vehicle has the memory package, the passenger and/or driver mirror tilts to a preselected position when the vehicle is in R (Reverse). This feature lets the driver view the curb when parallel ...