Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Clock
If the power supply is disconnected, the clock will not indicate the correct time. Readjust the time. ADJUSTING THE TIME 1. To set the clock forward, push the button 1 . 2. To set the cloc ...

Collision Damage Repair (U.S. and Canada)
If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision ...

Flexible seating
WARNING ► Never allow anyone to ride in the cargo area or on the rear seats when they are in the fold-down position. In a collision, people riding in these areas without proper restra ...