Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Lift gate release lever
If the lift gate cannot be opened with the door lock switch due to a discharged battery, follow these steps. 1. Remove the cover A inside of the lift gate using a suitable tool. 2. Move th ...

How to Check
Use a good quality pocket-type gauge to check tire pressure. Proper tire inflation cannot be determined by looking at the tire. Check the tire inflation pressure when the tires are cold meaning the ...

Headrest (2nd row center seat) (if so equipped)
Removal and attachment To remove the headrest, push and hold the lock knob 1 and pull the headrest up. If the headrest is removed, store it in a secure place. Reinstall the headrest when th ...