Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Grass/gravel/snow
This program should be used where a firm surface is covered with loose or slippery material. Note: For deep gravel it is recommended that the Sand program is selected. Note: If the vehicle is un ...

Power Liftgate Operation
On vehicles with a power liftgate, the switch is on the overhead console. The vehicle must be in P (Park) to use the power feature. The taillamps will flash and a chime will sound when the power lif ...

Danger, Warnings, and Cautions
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious ...