Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
When the System Does Not Seem to Work Properly
The following messages may be displayed on the DIC:
SERVICE PARKING ASSIST: If this message occurs, take the vehicle to your dealer
for repair.
PARKING ASSIST OFF: This message occurs if the driver ...
Blind Spot InterventionTM system operation
If the radar sensors detect vehicles in the
detection zone, the BSW/Blind Spot InterventionTM
indicator light located inside the
outside mirrors illuminates. If your vehicle
is approachi ...
General notes
The LOW RANGE off-road gear assists you in
driving off-road and when fording. When LOW
RANGE is engaged, the engine’s performance
characteristics and the gearshifting
characteristics of the auto ...







