Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Heated and Ventilated Front Seats
WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. To reduce the risk of burns, people with such a condition should use ca ...

Safety System Check
Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damaged safety belt sys ...

Fog light switch
To turn the fog lights on, turn the headlight switch to the position, then turn the switch to the position. To turn them off, turn the switch to the OFF position. The headlights must be o ...