Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Automatic transmission
1. To select Drive (D) when the vehicle is stationary, apply the foot brake and press the gear selector release button. Note: If pressure is applied to the selector lever before the foot brake is ...

Audio/Video (A/V) Jacks
A. Yellow: Video Input B. White: Left Audio Input C. Red: Right Audio Input The A/V jacks are color coded to match typical home entertainment system equipment. The A/V jacks, located on the rear ...

Intelligent Key operation
You can lock or unlock the doors without taking the key out from your pocket or bag. When you carry the Intelligent Key with you, you can lock or unlock all doors by pushing the door handle ...