Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Cleaning the exhaust tail pipes
Impurities combined with the effects of road grit and corrosive environmental factors may cause flash rust to form on the surface. You can restore the original shine of the exhaust tail pipe by cl ...

Folding the rear seats
WARNING Never allow passengers to ride in the cargo area. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow anyone to ride in any a ...

Steep slopes
If the vehicle is stationary on a steep, slippery slope, it may begin to slide even with the brakes applied. This is because without wheel rotation, the ABS cannot determine vehicle movement. To ...