Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

OnStar Additional Information
Transferring Service Push to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle owne ...

Armrest Storage
Vehicles with a rear seat armrest have two cupholders. Pull the armrest down to access the cupholders. Center Console Storage Pull up on the lever, located on the front of the center console a ...

Adding or Changing Preset Destinations
This feature allows additions or changes one of five preset destinations. When a destination has been added as a preset destination, it is available to select from the Destination Entry screen. See ...