Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Pre-crash seat belts with comfort function (if so equipped for front seats)
The pre-crash seat belt tightens the seat belt with a motor to help restrain front seat occupants. This helps reduce the risk of injury in a collision. The motor retracts the seat belt under t ...

Owner maintenance
Any significant or sudden drop in fluid levels, or uneven tire wear, should be reported to a qualified technician without delay. In addition to the routine maintenance, a number of simple checks mu ...

Armrest Storage
For vehicle with an armrest/storage compartment located by the second row seat, pull the loop at the top of the armrest out to lower the armrest. Push the button on the front of the armrest and pull ...