Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
EASY-ENTRY/EXIT feature (third rowof seats)
Important safety notes
WARNING
To help avoid personal injury, the second-row
seat backrests must be properly locked either
in the upright position or, when using the
expanded cargo vo ...
General Information
For service and parts needs, visit your dealer. You will receive genuine GM parts
and GM-trained and supported service people.
Genuine GM parts have one of these marks:
...
Engine block heater (if so equipped)
Engine block heaters are used to assist in
cold temperature starting.
The engine block heater should be used
when the outside temperature is 208F
(−78C) or lower.
To use the engine bloc ...
