Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Seat belt maintenance
► To clean the seat belt webbing, apply a mild soap solution or any solution recommended for cleaning upholstery or carpets. Then, wipe with a cloth and allow the seat belts to dry in th ...

Precautions on distance control assist system
The system is intended to assist the driver to keep a following distance from the vehicle ahead traveling in the same lane and direction. If the distance sensor A detects a slower moving v ...

Preset Destination
The preset destination entry method lets you set a destination by selecting from one of five previously stored destinations. Besides voice tagged destinations, these are the only destinations availa ...