Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

TPMS Malfunction Light and Message
The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable. When the system detects a malfunction, the low tire warning light flashes for about one minute and t ...

Preparing the vehicle
Your vehicle may be equipped with a "Minispare" emergency spare wheel or MOExtended tires (tires with run-flat properties). Vehicle preparation is not necessary on vehicles with MOEx ...

Locking and unlocking centrally
The SmartKey centrally locks/unlocks: • the doors • the tailgate • the fuel filler flap 1 Locks the vehicle 2 Opens/closes the tailgate 3 Unlocks the vehicle When unlocking, the turn ...