Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Adding Equipment to the Airbag-Equipped Vehicle
Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, heigh ...

Information and assistance
NOTICE It is recommended that when you sell or dispose of the vehicle, the programed transceiver buttons be erased for security purposes. For information on the range of available compatible ...

Air bag deployment effects
WARNING When an air bag inflates, a fine powder is released. This is normal and not an indication of a malfunction. The powder may cause irritation to the skin and should be thoroughly flush ...