Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Entering an Address and Point of Interest, and Storing Preset Destinations
Entering an Address Enter a destination by inputting the city name first: 1. Press O to turn the system on. 2. A caution may appear. Press OK to proceed. 3. Press DEST. 4. Press2(Address Entry). ...

Changing the set speed whilethe vehicle is in motion
When DSR is activated, the control speed can be changed to a value between 3 mph and 10 mph (Canada: between 4 km/h and 18 km/h) during the journey. ► To increase or decrease in 1 mph (Ca ...

Using the navigation system
WARNING In the interests of safety, only operate, adjust or view the system when it is safe to do so. WARNING The navigation system is not a substitute for driving safely, with due care ...