Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Delayed Exit Lighting
Delayed exit lighting illuminates the interior for a period of time after the key is removed from the ignition. The ignition must be off for delayed exit lighting to work. When the key is removed, ...

Cargo tie-down rings
Observe the following notes on securing loads: • secure the load using the cargo tie down rings. • do not use elastic straps or nets to secure a load, as these are only intended as an anti ...

Auto Reroute
When a destination is set but is off the planned route, the system automatically plans a new route and begins to reroute. The new route is highlighted on the screen. ...