Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Braking in Emergencies
ABS allows the driver to steer and brake at the same time. In many emergencies, steering can help more than even the very best braking. ...

RBDS-TMC overview
Radio Data System-Traffic Message Channel (RDS-TMC) is a feature that announces traffic hold-ups on your route as broadcast by radio stations that transmit TMC information. Touch the TMC button on ...

Preview function (Intelligent Cruise Control system equipped models)
When the Preview Function identifies the need to apply emergency braking by sensing a vehicle ahead in the same lane and the distance and relative speed from it, it applies the brake pre-press ...