Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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If the Off Indicator is Lit for an Adult-Size Occupant
If a person of adult size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. If this happens, use the ...

Audible reminders
Key reminder chime A chime will sound if the driver side door is opened while the ignition switch is pushed to the ACC position. Make sure the ignition switch is pushed to the OFF position, and ...

Capacities
The quoted capacities are approximate and provided as a guide only. All oil levels must be checked using level plugs, driver information module or drain and refill, as applicable. ...