Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Sunroof
The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) . The vehicle may have a sunroof over the front seats and a rear sunro ...

Rear lamp - bulb replacement
Note: The direction indicator lamp, stop lamp, and tail lamp are LED units, and cannot be serviced. 1. Rear fog lamp. 2. Reversing lamp 3. Twist the relevant bulb unit and pull to access the bu ...

Off-Road Driving
All-wheel-drive vehicles can be used for off-road driving. Vehicles without all-wheel drive and vehicles not equipped with All Terrain (AT) or On-Off Road (OOR) tires must not be driven off-road exc ...