Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Notes on towing a trailer
Important safety notes WARNING   When towing a trailer, incorrect equipment and driving style could cause you to lose control of the vehicle. Towing incorrectly or not observing this O ...

Engine oil and oil filter recommendation
Selecting the correct oil It is essential to choose the correct grade, quality, and viscosity engine oil to ensure satisfactory engine life and performance, see “Capacities and recommended fu ...

Breaking-in notes
The first 1000 miles (1500 km) The more you look after the engine when it is new, the more satisfied you will be with its performance in the future. • Drive at varying vehicle speeds and engin ...