Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Engine Fan
The vehicle has electric cooling fans. The fans spinning at low speed during most everyday driving might be heard. The fans can turn off if no cooling is required. Under heavy vehicle loading, trail ...

Deactivating the alarm when triggered
If the alarm has been triggered it can be deactivated by pressing the Smart Key unlock button, or by positioning the Smart Key underneath the steering column (see 74, IF THE ENGINE FAILS TO START) ...

Voicetags
Voicetags enable the user to personalize the Voice system so that a single name can be used to call-up a navigation destination, telephone number or radio channel. To add a Voicetag: 1. Briefly pr ...