Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Second Row Seats
  The second row seat can be folded to access the third row. Pull the sliding seat lever forward; the seat cushion folds, and the seat slides forward. See Rear Seats . ...

Freeing a frozen door lock
To prevent a door lock from freezing, apply deicer through the key hole. If the lock becomes frozen, heat the key before inserting it into the key hole or use the Intelligent Key system. ...

Portable Audio Devices
This vehicle has an auxiliary input, located on the audio faceplate, and a USB port located on the instrument panel or in the center console. External devices such as iPod®, laptop computers, MP3 p ...