Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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When to Check Lubricant
It is not necessary to regularly check rear axle fluid unless there is a leak suspected or an unusual noise is heard. A fluid loss could indicate a problem. Have it inspected and repaired. All axle ...

Auto high beam
This feature automatically selects and deselects high beam, under specific conditions of road lighting and in the absence of other vehicle’s lights. The system is only active when the ambient li ...

Remote Control Buttons
POWER: Press to turn the Headrest DVD RSE system on and off. SOURCE: Press to select between Monitor 3, Monitor 4, or AV INPUT. Any video equipment connected to the AV inputs automatically overrid ...