Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Second Row Seats
On vehicles with a 60/40 split bench or buckets seats, the seatbacks can be folded for additional cargo space, or the seats can be folded and tumbled for easy entry/exit to the third row seats, if e ...

Forward-facing child restraint installation using LATCH
Refer to all Warnings and Cautions in the “Child safety” and “Child restraints” sections before installing a child restraint. Follow these steps to install a forwardfacing child restra ...

Collision Parts
Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally built. Genuine GM Collision parts are the best choic ...