Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Voice guidance
To turn voice guidance on or off but maintain route guidance, proceed as follows: 1. Touch Nav menu on the map menu screen. 2. Touch the Route voice guidance soft key. The soft key will be highlight ...

If a Tire Goes Flat
It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. See Tires  . If air goes out of a tire, it is much more likely to leak out slowly. But if th ...

Power Reclining Seatbacks
To adjust the seatback: Tilt the top of the control rearward to recline. Tilt the top of the control forward to raise. WARNING Sitting in a reclined position when the vehicle is in mot ...