Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Off-road ABS
An ABS mode specifically suited to off-road terrain is activated automatically if the offroad drive program is activated or the LOW RANGE off-road gear is selected. At speeds below 18 mph(30 km ...

Cleaning the exterior
CAUTION Following cleaning of the vehicle exterior (particularly with a pressure washer), it is recommended that the vehicle is taken for a short drive to dry out the brakes. Some high pressu ...

Diagnostics
OnStar Vehicle Diagnostics will perform a vehicle check every month. It will check the engine, transmission, antilock brakes, and major vehicle systems. It also checks the tire pressures, if the v ...