Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

See also:

Overheated Engine Protection Operating Mode
If an overheated engine condition exists and the ENGINE POWER IS REDUCED message is displayed, an overheat protection mode which alternates firing groups of cylinders helps prevent engine damage. In ...

Lashing points
A. Front lashing points. B. Rear lashing points. WARNING The front and rear lashing points must be used only securing the vehicle during transportation. If they are used for any other purp ...

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...