Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's s ...

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Shifting out of Park
The vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: ► Prevent ignition key removal unless the shift lever is in P (Park) with the shif ...

Repair Facility
GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer may have a collision repair center with GM-trained technician ...

Occupant sensing
The front passenger seat is fitted with an occupancy sensor system that determines if the seat is unoccupied, occupied by a person of low weight, a child seat or object, or is occupied by a heavie ...