Cadillac Escalade: Customer Information
- Customer Satisfaction Procedure (U.S. and Canada)
- Customer Satisfaction Procedure (Mexico)
- Customer Assistance Offices (U.S. and Canada)
- Customer Assistance Offices (Mexico)
- Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
- Online Owner Center
- GM Mobility Reimbursement Program (U.S. and Canada)
- Roadside Service (U.S. and Canada)
- Roadside Service (Mexico)
- Scheduling Service Appointments (U.S. and Canada)
- Courtesy Transportation Program (U.S. and Canada)
- Collision Damage Repair (U.S. and Canada)
- Service Publications Ordering Information
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's s ...
See also:
Finish Damage
Quickly repair minor chips and scratches with touch-up materials available from
your dealer to avoid corrosion. Larger areas of finish damage can be corrected in
your dealer's body and paint sho ...
Engine Cooling System Messages
ENGINE HOT A/C (Air Conditioning) OFF
This message displays when the engine coolant becomes hotter than the normal
operating temperature.
See Engine Coolant Temperature Gauge . To avoid added stra ...
Voice Recognition
The navigation system's voice recognition allows for hands-free operation of
the navigation system, audio system, and OnStar (if equipped) features.
Voice recognition can be used when the igniti ...







