Cadillac Escalade: Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs)) Roadside Service: 1-800-882-1112
Overseas
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer Assist ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:00 ...
See also:
Towing a vehicle with both axles onthe ground
When having your vehicle towed, observe the
important safety notes.
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not runnin ...
Making adjustments in 1 mph (Canada:1 km/h) increments
► Briefly press the cruise control lever
to the
pressure point, up 1 for a higher speed or
down 2 for a lower speed.
The last speed stored is increased or
reduced. ...
Engine serial number
The number is stamped on the engine as
shown. ...