Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Notes
The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
Vehicles are not equipped with the tools
needed to change a wheel when they leave
the factory, e.g. jac ...
When reading the manual
This manual includes information for all
options available on this model. Therefore,
you may find some information that does
not apply to your vehicle.
All information, specifications and illu ...
Fuse box in the cargo compartment
► Open the tailgate.
► To open: insert a suitable object, e.g.
a
coin, into the slot of release button 1 on
the cover.
► Turn release button 1 90° in the direction
of the a ...
