Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
XM Weather
Press the Weather screen button to display the Current or Extended Forecast Weather.
The Extended Forecast Weather screen displays five days of the forecasted weather
at the vehicle’s current posi ...
Connecting a device
1. USB sockets.
2. 3.5 mm AUX socket.
3. Rear media USB socket.
4. Rear media AV sockets.
NOTICE
Read the manufacturer's instructions for any device, before it is connected to
the au ...
Trailer Sway Control (TSC)
Non-hybrid vehicles with StabiliTrak have a Trailer Sway Control (TSC) feature.
If the vehicle is towing a trailer and the system detects that the trailer is swaying,
the vehicle brakes are applied ...
