Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Topping up the power steering fluid
NOTICE
Power steering fluid will damage painted surfaces. Soak up any spillage with
an absorbent cloth immediately and wash the area with a mixture of car shampoo and
water.
Do not fill the ...
Lockout Protection
This feature protects you from locking the key in the vehicle when the key is
in the ignition and a front door is open.
If the driver side power door lock switch is pressed when the driver door is ...
Filling a Portable Fuel Container
WARNING
Never fill a portable fuel container while it is in the vehicle. Static electricity
discharge from the container can ignite the fuel vapor. You can be badly burned
and the vehicle damaged ...
