Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Grade Braking
The Grade Braking shift modes can be activated by pressing the button on the
end of the shift control lever. While in Range Selection Mode, Grade Braking is
deactivated allowing the driver to select ...
Controls (front touch screen)
WARNING
Do not adjust the touch screen controls, or allow the system to distract the
driver, while the vehicle is moving. Driver distraction can lead to accidents, causing
serious injury o ...
Checking the coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
► Turn the SmartKey to position
2 in the ignition lock.
On vehicles with KEYLESS-GO, ...
