Cadillac Escalade: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:00 ...
Online Owner Center
Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my
Cadillac/Owners Login.”
Information and services customized for your specific vehicle — all in one convenient ...
See also:
Lumbar Adjustment
To adjust the lumbar support:
Press and hold the front or rear of the control to increase or decrease
lumbar support.
Press and hold the top or bottom of the control to raise or lower the
...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
Services Specific to Canadian-Purchased Vehicles
Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel
delivery may be restricted. Propane and other fuels are not provided through
this service.
Lock-Out Service: Vehicle reg ...
