Cadillac Escalade: Online Owner Center
Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my Cadillac/Owners Login.”
Information and services customized for your specific vehicle — all in one convenient place.
- Digital owner manual, warranty information, and more.
- Storage for online service and maintenance records.
- Cadillac dealer locator for service nationwide.
- Exclusive privileges and offers.
- Recall notices for your specific vehicle.
- OnStar and GM Cardmember Services Earnings summaries.
Other Helpful Links:
Cadillac — www.cadillac.com
Cadillac Merchandise — www.cadillaccollection.com
Help Center — www.cadillac.com/ pages/mds/helpcenter/faq.do
- FAQ (Frequently Asked Questions)
- Contact Us
Cadillac Owner Centre (Canada) cadillacowner.ca
Take a trip to the Cadillac Owner Centre:
- Chat live with online help representatives.
- Use the Vehicle Tools section.
- Access third party enthusiast sites and social media networks.
- Locate owner resources such as lease-end, financing, and warranty information.
- Retrieve your favorite articles, quizzes, tips and multimedia galleries organized into the Features and Auto Care Sections.
- Download the owner manual for your vehicle, quickly and easily.
- Find the Cadillac-recommended maintenance services for your vehicle.
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
See also:
If the engine fails to start
If the vehicle has been unlocked using the emergency key blade or the Smart Key
is not detected by the vehicle, it will be necessary to use the keyless start backup
to disarm the alarm and start t ...
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASYENTRY/
EXIT feature in the on-board
computer.
WARNING
You must ...
Reporting safety defects
For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the National
Highway Traffic Safety Administratio ...






