Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Removing the detachable tow hitch
    Removal of the tow hitch is the reverse of fitting. Note: The key cannot be removed when the tow hitch has been detached. ...

    Entering the Feature Settings Menu
    1. Turn the ignition on and place the vehicle in P (Park). To avoid excessive drain on the battery, it is recommended that the headlamps are turned off. 2. Press the customization button to scroll t ...

    Roof Rack System
    WARNING If something is carried on top of the vehicle that is longer or wider than the roof rack—like paneling, plywood, or a mattress—the wind can catch it while the vehicle is being driven. ...