Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day,
365 days a year. Costs are only incurred in situations that exceed the limits of
the program, some of which are liste ...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
See also:
Cargo Cover
For vehicles with a cargo cover, it can be used to cover items in the rear of
the vehicle. To install the cover, place the loops on each corner of the cover on
the four hooks in the rear of the ve ...
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
NECK-PRO head restraints
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a qualified specialist workshop, e.g ...






