Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

Cadillac Escalade / Cadillac Escalade Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Important safety notes
    You will find an illustration of the instrument cluster in the "At a glance" section. WARNING   A driver's attention to the road and traffic conditions must always be his/her p ...

    Transfer Case
    If the vehicle is equipped with All-Wheel Drive, be sure to perform the lubricant checks described in this section. ...

    Measurement of weights
    Secure loose items to prevent weight shifts that could affect the balance of your vehicle. When the vehicle is loaded, drive to a scale and weigh the front and the rear wheels separately to ...