Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

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    Shift ranges
    WARNING   Always wait until the procedure of shifting from HIGH RANGE to LOW RANGE – and from LOW RANGE to HIGH RANGE – has been entirely completed. During this procedure do not tu ...

    Braking precautions
    The brake system has two separate hydraulic circuits. If one circuit malfunctions, you will still have braking ability at two wheels. You may feel a small click and hear a sound when the bra ...

    Side and curtain air bags
    The seat mounted side air bags are designed to protect the thorax region of the torso and will deploy only in the event of a side impact and then, only on the side of the impact. The curtain air ...