Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

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    Extra features
    There are more features available than can be displayed at one time. This menu allows the selected features to be displayed, for example: • Ambient lighting: While the headlamps are turned on, se ...

    Securing hooks
    Only use the mounting hooks to secure items of luggage up to maximum of 9 lbs (4 kg) in weight. There are two securing hooks 1 on each side of the cargo compartment. ...

    Power Assist Steps
    The vehicle may have power assist steps. To enable or disable the power assist steps push . The power assist steps automatically extend from beneath the vehicle on the side in which the door has ...