Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day,
365 days a year. Costs are only incurred in situations that exceed the limits of
the program, some of which are liste ...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
See also:
Remote Control Buttons
(Power): Press this button to turn
the video screen on and off.
(Illumination): Press this button
to turn the remote control backlight on. The backlight automatically times out after
7 to 10 sec ...
Cadillac Owner Privileges™
Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get
to the nearest service station.
Lock-Out Service: Service to unlock the vehicle if you are locked out.
A remote unlock ...
How to Check Automatic Transmission Fluid
Notice: Too much or too little fluid can damage the transmission. Too much can
mean that some of the fluid could come out and fall on hot engine parts or exhaust
system parts, starting a fire. Too l ...






