Cadillac Escalade: Contacting Roadside Assistance

Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are listed previously in this section.

To contact Roadside Assistance by phone, use the following numbers:

Mexico

01-800-466-0805

United States

1-866-466-8906

Canada

1-800-268-6800

E-mail

asistencia.cadillac@gm.com

Cadillac reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.

Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...