Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

See also:

Jump-starting
WARNING   Failure to follow these directions will cause damage to the electronic components, and can lead to a battery explosion and severe injury or death. Never lean over batteries wh ...

Window reset
The windows will need to be reset if the battery is disconnected, becomes discharged or power supply is interrupted. Reset as follows: 1. Close the window fully. 2. Release the switch, then lift ...

Video Display Screens
The video display screens are located on the back of each head restraint. Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning the Video Screens” later in this ...