Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

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Locking with power door lock switch
Operating the power door lock switch will lock or unlock all the doors. The switches are located on the driver’s and front passenger’s door armrests. To lock the doors, push the power do ...

Seats
WARNING ► Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous. The shoulder belt will not be against your body. In an accident, you could be thrown ...

Tumbling the Third Row Seat
To tumble the seat: 1. Open the liftgate to access the controls for the seat. 2. Make sure the headrests are completely lowered and there is nothing under, in front of, or on the seat. 3. Fold the ...