Cadillac Escalade: Courtesy Transportation Program (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Courtesy Transportation Program (U.S. and Canada)

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.

Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.

Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your ...

Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circu ...

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Folding the Seatback
To fold the seatback: 1. Open the liftgate to access the controls for the seat. 2. Remove all items on the seat cushion. Notice: Folding a rear seat with the safety belts still fastened may cause d ...

If your vehicle overheats
CAUTION ► Do not continue to drive if your vehicle overheats. Doing so could cause engine damage or a vehicle fire. ► To avoid the danger of being scalded, never remove the rad ...

How to Change the RSE Video Screen Settings
The screen display mode (normal, full, and zoom), screen brightness, and setup menu language can be changed from the on screen setup menu by using the remote control. To change a setting: 1. Press ...