Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Towing the Vehicle
Notice: To avoid damage, the disabled vehicle should be towed with all four wheels
off the ground. Care must be taken with vehicles that have low ground clearance
and/or special equipment. Always fl ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours,
and Saturdays from 08: ...
Rear Display
Press the Rear Display(s) screen button to allow the choice of sources for rear
display between front disc, rear aux, or usb, if connected. ...
