Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Tow hitch
WARNING
When handling the tow hitch, hold the bottom of the component. Locking into position
occurs automatically and causes the locking lever to rotate under spring pressure.
The tow hitch i ...
Receiving a call
When you hear a phone ring, the display
will change to the incoming call mode. To
receive a call, perform one of the following
procedures listed below.
1. Select the “Answer” key.
2. P ...
Automatic Transmission Shift Lock Control Function Check
WARNING
When you are doing this inspection, the vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before starting this check, be sure there is enough room aroun ...
