Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Speedometer with segments
The segments in the speedometer indicate
which speed range is available.
DISTRONIC activated:
One or two segments in the set speed range
light up.
DISTRONIC detects a vehicle in front:
T ...
Radio broadcast data system (RBDS)
Your radio is equipped with RBDS which enables the audio unit to receive additional
information with normal FM radio signals. Note: Not all FM radio stations broadcast
RBDS information.
Select Se ...
There is also important loading information on the vehicle Certification/Tire
label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight
Rating (GAWR) for the front and rea
Steps for Determining Correct Load Limit
1. Locate the statement “The combined weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on your vehicle's placard.
2. Determine t ...






