Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Entry and exit mode
With the steering column control (1) in the AUTO position, the steering column
and driver’s seat will move to provide easier entry and exit from the vehicle.
On opening the driver’s door the sy ...
Forward Collision Warning (FCW) system (if so equipped)
The Forward Collision Warning (FCW) system
will warn the driver by a warning light
and chime when your vehicle is getting
close to the vehicle ahead in the traveling
lane.
The FCW system wil ...
Intelligent Key operation
You can lock or unlock the doors without
taking the key out from your pocket or bag.
When you carry the Intelligent Key with
you, you can lock or unlock all doors by
pushing the door handle ...






