Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Different Size Tires and Wheels
If wheels or tires are installed that are a different size than the original
equipment wheels and tires, vehicle performance, including its braking, ride and
handling characteristics, stability, a ...
Heated and Ventilated Seats
The buttons are on the climate control panel.
: Press to cool the entire seat.
: Press to heat the seatback only.
: Press to heat the seat and seatback.
Press the desired button once for the ...
Dynamic stability control (DSC) OFF (Amber)
Illuminates when DSC is switched off. ...






