Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Adjusting the backrest angle (2nd rowof seats)
WARNING
The seat belt only offers its intended
protection when the seat backrest is in a
nearly vertical position and the occupant is
sitting upright. The seat backrest and seat
belt ...
Radio
Press CONFIG to enter the configure menu options, then press CONFIG again, repeatedly
until Radio is selected or press the Radio screen button to make changes for radio
information displayed, preset ...
Using OnStar® Destination Download (US and Canada)
Press the blue OnStar button and an Advisor can locate a point-of-interest or
an address and download the necessary information or coordinates to your navigation
system. Once the destination is down ...






