Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Vehicle Personalization
Your vehicle may have customization capabilities that allow you to program certain
features to one preferred setting. Customization features can only be programmed
to one setting on the vehicle and ...
Small children
Children that are over 1 year old and weigh
at least 20 lbs (9 kg) should remain in a
rear-facing child restraint as long as
possible up to the height or weight limit
of the child restraint. F ...
Theft-Deterrent Feature
TheftLock® is designed to discourage theft of the vehicle's radio by learning
a portion of the Vehicle Identification Number (VIN).
The radio does not operate if it is stolen or moved to a dif ...
