Cadillac Escalade: Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service (U.S. and Canada)

U.S.: 1-800-224-1400

Canada: 1-800-882-1112.

Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.

Service is available 24 hours a day, 365 days a year.

GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift fo ...

Calling for Service
When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

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Battery Voltage and Charging Messages
BATTERY LOW START VEHICLE When the vehicle’s battery is severely discharged, this message will display and four chimes will sound. Start the vehicle immediately. If the vehicle is not started and ...

Heated and Ventilated Seats
The buttons are on the climate control panel. : Press to cool the entire seat. : Press to heat the seatback only. : Press to heat the seat and seatback. Press the desired button once for the ...

Maintenance precautions
When performing any inspection or maintenance work on your vehicle, always take care to prevent serious accidental injury to yourself or damage to the vehicle. The following are general precau ...