Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
SmartKey
Display messages
Key Does Not
Belong to Vehicle
Possible causes/consequences and ►
Solutions
You have put the wrong SmartKey in the ignition lock.
► Use the correct SmartKey.
Disp ...
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument panel cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
t ...
Manual Mode
Electronic Range Select (ERS) Mode
ERS mode allows you to choose the top-gear limit of the transmission and the
vehicle's speed while driving downhill or towing a trailer.
The vehicle has an e ...
