Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Automatic Door Locks
Vehicles with an automatic lock/unlock feature enable you to program the vehicle's
power door locks. This feature can be programmed through the Driver Information
Center (DIC).
See Vehicle Pe ...
General Information
Your vehicle is an important investment. This section describes the required
maintenance for the vehicle. Follow this schedule to help protect against major
repair expenses resulting from neglect or ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours,
and Saturdays from 08: ...
