Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Activating/deactivating DSR
Activating
DSR can only be activated if you are driving
no faster than 20 mph (30 km/h).
Vehicle without the Off-Road Pro Engineering
package
Vehicle with the Off-Road Pro Engineering package ...
Odometer
The odometer shows how far the vehicle has been driven, in either kilometers
or miles.
This vehicle has a tamper-resistant odometer. If the vehicle needs a new odometer
installed, the new one is ...
Multifunction display
Values and settings as well as display
messages are shown in the multifunction
display.
1 Trip odometer
2 Odometer
3 Transmission position
4 Status bar with outside temperature or
speed
For ...






