Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
3-D Lane Guidance
Some major metropolitan areas may include a 3-D lane guidance feature for highway
exits and junctions. This feature gives you an enhanced representation of the exits
and junctions on the route. ...
Warning signals
To help prevent the vehicle from moving
unexpectedly by erroneous operation of
the Intelligent Key listed on the following
chart or to help prevent the vehicle from
being stolen, chime or beep ...
Rear lamp removal
To change any of the rear bulbs, it is necessary to completely remove the lamp
unit from the vehicle.
1. With the tailgate open, remove the two screws from the inner edge of the unit.
2. Pull th ...






