Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Address Entry
Address Entry: Enter either a city
or street to use the address entry destination method.
To enter a destination by inputting the city name first:
1. Press DEST.
2. Select (Address Entry).
3. ...
Hood
To open the hood:
1. Pull the hood release handle with this symbol on it. It is located under the
instrument panel on the driver side of the vehicle.
2. At the front of the vehicle, pull up on ...
Second Row Seats
The second row seat can be folded to access the third row. Pull the sliding seat
lever forward; the seat cushion folds, and the seat slides forward.
See Rear Seats . ...






