Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Vehicle operation outside the USAand Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
• service facilities or replacement parts
may
not be readily available.
• unleaded fuel for vehicles with a ca ...
Tow mode
The TOW MODE should be used when
pulling a heavy trailer or hauling a heavy
load. Driving the vehicle in the TOW MODE
with no trailer/load or light trailer/light
load will not cause any dama ...
Park Tilt Mirrors
If the vehicle has the memory package, the outside mirrors have a park tilt feature.
This feature tilts the outside mirrors to a preselected position when the vehicle
is in R (Reverse). This allow ...






