Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Traction Control System (TCS)/StabiliTrak® Light
The TCS/StabiliTrak light comes on briefly when the engine is started.
If the light does not come on or stays on, have the vehicle serviced by the dealer.
If the system is working normally, the in ...
Engine protection mode
The engine has an engine protection mode
to reduce the chance of damage if the
coolant temperature becomes too high (for
example, when climbing steep grades in
high temperature with heavy load ...
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument panel cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
t ...






