Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded
gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) . For all other vehicle ...
ACC malfunction
If a fault occurs during operation of the system in cruise or follow modes, the
ACC system will switch off and cannot be used until the fault is cleared. The message
DRIVER INTERVENE appears brief ...
Cruise Control
Cruise Control Shown with Heated Steering Wheel Button (If Equipped)
The cruise control buttons are located on the left side of the steering wheel.
: Press to turn the system on or off.
The indic ...
