Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
When the System Does Not Seem to Work Properly
The following messages may be displayed on the DIC:
SERVICE PARKING ASSIST: If this message occurs, take the vehicle to your dealer
for repair.
PARKING ASSIST OFF: This message occurs if the driver ...
Vehicles with extended Off-Road Proengineering package
Basic settings
The extent to which the vehicle is raised or
lowered depends on the basic setting
selected.
Select:
• Off-road level 3 for freeing the vehicle
in
impassable terrain at low s ...
Rear media settings
The rear media settings screen allows Limousine Mode to be turned on or off.
When Limousine Mode is selected, the rear passengers can control the total cabin
audio system via the remote control. ...






