Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Using the DVD Player
The DVD player can be controlled by the buttons on the remote control, the RSA
system, or by the buttons on the radio faceplate.
See “Remote Control” under Rear Seat Entertainment (RSE) System& ...
Portable Audio Devices
This vehicle has an auxiliary input, located on the audio faceplate, and a USB
port located on the instrument panel or in the center console. External devices
such as iPod®, laptop computers, MP3 p ...
Vehicle identification number (chassis number)
The number is stamped as shown. ...






