Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Manual Mode
Electronic Range Select (ERS) Mode
ERS mode allows you to choose the top-gear limit of the transmission and the
vehicle's speed while driving downhill or towing a trailer.
The vehicle has an e ...
Navigation System
Use of the navigation system may result in the storage of destinations, addresses,
telephone numbers, and other trip information. See Using the Navigation System for information on stored ...
Changing the set speed whilethe vehicle is in motion
When DSR is activated, the control speed can
be changed to a value between 3 mph and
10 mph (Canada: between 4 km/h and
18 km/h) during the journey.
► To increase or decrease in 1 mph
(Ca ...






