Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Vehicle identification plate withvehicle identification number (VIN)and paint code number
► Open the driver's door.
You will see vehicle identification plate 1.
Example: vehicle identification plate (USA only)
2 Paint code
3 VIN
Example: vehicle identification plate (Can ...
Fog Lamps
For vehicles with fog lamps, they can be used for better vision in foggy or misty
conditions. The parking lamps and/or low-beam headlamps must be on for the fog lamps
to work.
The fog lamp button ...
Making a call
To make a call, follow this procedure.
1. Push the button on the steering
wheel. The “PHONE” screen will appear
on the display.
2. Select the “Handset Phonebook” key
on the “PHO ...






