Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Safety Belts
Refer to the following sections for important information on how to use safety
belts properly:
► Safety Belts.
► How to Wear Safety Belts Properly.
► Lap-Shoulder Belt ...
4ETS (Electronic Traction System)
Observe the "Important safety notes"
section.
Traction control is part of ESP®.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and ...
Problems with Route Guidance
Inappropriate route guidance may occur under one or more of the following conditions:
You have not turned onto the road indicated.
Route guidance may not be available when using automatic rerout ...