Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Theft-Deterrent Feature
TheftLock® is designed to discourage theft of the vehicle's radio by learning
a portion of the Vehicle Identification Number (VIN).
The radio does not operate if it is stolen or moved to a dif ...
Antilock Brake System (ABS)
This vehicle has the Antilock Brake System (ABS), an advanced electronic braking
system that helps prevent a braking skid.
When the engine is started and the vehicle begins to drive away, ABS check ...
Activating/deactivating DSR
Activating
DSR can only be activated if you are driving
no faster than 20 mph (30 km/h).
Vehicle without the Off-Road Pro Engineering
package
Vehicle with the Off-Road Pro Engineering package ...






