Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Opening the tailgate from inside thevehicle
WARNING
Do not leave children unattended in the
vehicle. Children could open the tailgate from
the inside, which could result in an accident
and/or serious personal injury.
Always m ...
SBZA Detection Zones
The SBZA sensor covers a zone of approximately one lane over from both sides
of the vehicle, 3.5m (11 ft). This zone starts at each side mirror and goes back
approximately 5.0m(16 ft). The height ...
Vehicle Security System
The vehicle security system provides visual
and audio alarm signals if someone opens
the doors, hood, or lift gate when the
system is armed. It is not, however, a
motion detection type system ...






