Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Using ACC
1. SET+: Press to increase or set the speed.
2. Press to resume the set speed.
3. Press to decrease the set speed.
4. CAN: Cancels, but retains the set speed in memory.
5. Press to decrease the ...
Active light function
The active light function is a system that
moves the headlamps according to the
steering movements of the front wheels. In
this way, relevant areas remain illuminated
while driving. This allows ...
System self-test
The indicator lamp
illuminates when you:
• turn the SmartKey to position 1 or 2 in the
ignition lock
• Rpress the KEYLESS-GO Start/Stop button
once or twice
If an adult occupant is proper ...






