Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Premium-grade unleaded gasoline
To ensure the longevity and full
performance of the engine, only premiumgrade
unleaded gasoline must be used.
If no premium-grade unleaded gasoline is
available and regular unleaded gasoline
mu ...
Trailer Towing
If the vehicle is a hybrid, see the hybrid supplement for more information.
Do not tow a trailer during break-in. See New Vehicle Break-In for
more information.
WARNING
The driver ...
Repair and replacement procedure
The front air bags, side air bags, curtain
and rollover air bags and pretensioners are
designed to activate on a one-time-only
basis. As a reminder, unless it is damaged,
the supplemental air ...






