Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Checking tire pressure electronically
► Make sure that the SmartKey is in
position
2 in the ignition lock.
► Press and hold the
button on
the multifunction steering wheel until the
standard display appears in the
mu ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow. See “Rocking Your Vehicle to Get It Out” later in this section.
If the vehicle has a traction sys ...
Cup holder in the third row of seats
The cup holders are located in the side trim
on the left and right-hand sides.
1 Cup holders ...






