Cadillac Escalade: Cadillac Owner Privileges™ - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Cadillac Owner Privileges™

  • Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.
  • Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given.
  • Emergency Tow from a Public Road or Highway: Tow to the nearest Cadillac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow.
  • Flat Tire Change: Service to change a flat tire with spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is your responsibility for the repair or replacement of the tire if it is not covered by the warranty.
  • Battery Jump Start: Service to jump start a dead battery.
  • Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery.
  • Trip Interruption Benefits and Service: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/160 000 km (100,000 mi) Powertrain warranty period. Items considered are hotel, meals, and rental car.
    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    Cadillac Technician Roadside Service (U.S. Only)
    Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and ...

    See also:

    Vehicle identification number (chassis number)
    The number is stamped as shown. ...

    Video Display Screens
    The video display screens are located on the back of each head restraint. Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning the Video Screens” later in this ...

    Starting the engine
    1. Apply the parking brake. 2. Move the selector lever to the P (Park) or N (Neutral) position. (P is recommended.). The starter is designed not to operate unless the selector lever is in eith ...