Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Resetting to factory settings
    For safety reasons, the Daytime Running Lamps function in the Lighting submenu is only reset when the engine is switched off. ► Press on the steering wheel to select the Settings menu. ...

    Installing child restraint LATCH lower anchor attachments
    LATCH webbing-mounted attachment LATCH compatible child restraints include two rigid or webbing-mounted attachments that can be connected to anchors located at certain seating positions in ...

    Fluid level checks
    NOTICE Check the engine oil weekly. If any significant or sudden drop in oil level is noted, seek qualified assistance. If the message ENGINE OIL PRESSURE LOW is displayed, stop the engine as ...