Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Seat belts with pretensioners (front seats)
    WARNING ► The pretensioners cannot be reused after activation. They must be replaced together with the retractor and buckle as a unit. ► If the vehicle becomes involved in a c ...

    Important safety notes
    WARNING   Do not park this vehicle in areas where combustible materials can come into contact with the hot exhaust system. Do not park the vehicle on dry grassland or harvested grain fi ...

    Tire glossary
    See below for a glossary of frequently used terms: lbf/in² or psi Pounds per square inch, an imperial unit of measure for pressure. kPa Kilo Pascal, a metric unit of measure for pressure. Co ...