Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Trailer towing
    When you attach a trailer, make sure you have correctly established the electrical connection. This can be accomplished by checking the trailer lighting. In this event, Blind Spot Assist is deact ...

    Detection beam issues
    Detection issues can occur: 1. When driving on a different line to the vehicle in front. 2. When a vehicle edges into your lane. The vehicle will only be detected once it has moved fully into yo ...

    Using voice control
    Note: The voice system has been designed to recognise a number of languages. However, Land Rover cannot guarantee the system will be compatible with every accent group within those languages. Ple ...