Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Interior Glass
    To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glass with ...

    Rear Seat Entertainment (RSE) System (Overhead)
    The vehicle may have an Overhead DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's audio system. The DVD player is part of the front radio. The RSE system include ...

    Fuel filler flap
    WARNING Take note of all warnings and instructions given on the label affixed to the inside of the filler flap. Failure to do so may result in injury or death. The fuel filler flap is locat ...