Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    General notes
    The LOW RANGE off-road gear assists you in driving off-road and when fording. When LOW RANGE is engaged, the engine’s performance characteristics and the gearshifting characteristics of the auto ...

    Using the Radio to Control a USB Storage Device or iPod
    The radio can control a USB storage device or an iPod using the radio buttons and knobs and display song information on the radio’s display. (Tune): Turn to select files. SEEK: Press to go to ...

    Bulb Replacement
    For the proper type of replacement bulbs, see Replacement Bulbs . For any bulb-changing procedure not listed in this section, contact your dealer. ...