Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Rear Passenger Cupholders
    Pull down on the lid to access the cupholders in the rear floor console. Vehicles with the rear seat armrest may also contain cupholders. Pull down the armrest to use the cupholders. ...

    Air quality sensor
    Press once to activate air recirculation. Press again to activate automatic air recirculation. In automatic mode, air recirculation is regulated to achieve optimum air conditioning performance. ...

    DEF
    Important safety notes For BlueTEC vehicles only. DEF is a non-flammable, non-toxic, colorless, odorless and water-soluble fluid. Only use DEF that complies with ISO 22241. Do not add any ...