Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Easy Exit Positions
    This feature can move the driver seat rearward and the power steering column up and forward to allow extra room to exit the vehicle. (Easy Exit Positions): Press to recall the easy exit positions. ...

    Maximum tire pressure
    WARNING   Never exceed the maximum tire inflation pressure. Follow recommended tire inflation pressures. Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, ...

    RBDS-TMC display
    When a TMC signal is received the icon in the top left of the screen will appear green. If a TMC signal is not being received, the icon will be shown with a bar through it. The system will inform ...