Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Third Row Seats
    The third row seatbacks can be folded forward, and the seats can be removed. To fold the third row seatback: 1. Remove anything on or under the seat. 2. Disconnect the rear safety belt mini-latch ...

    Instrument panel
    1. Side ventilator (P.4-32) 2. Meters and gauges (P.2-6) 3. Hazard warning flasher switch (P.2-43) 4. Center ventilator (P.4-32) 5. Center multi-function control panel (P.4-4) — Vehicl ...

    Road testing dynamometers (rolling roads)
    It is essential that any dynamometer testing is carried out only by a qualified person, familiar with the dynamometer testing and safety procedures practiced by Land Rover Retailer/ Authorized Rep ...