Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Locking with inside lock knob
    To lock the door individually, move the inside lock knob to the lock position 1 . To unlock, move the inside lock knob to the unlock position 2 . Be sure not to leave the Intelligent Key in ...

    Problems with the seat ventilation
    If one or all of the indicator lamps in the seat ventilation button are flashing, the seat ventilation has switched off automatically. The vehicle's electrical system voltage is too low because ...

    Driving on wet roads
    Hydroplaning If water has accumulated to a certain depth on the road surface, there is a danger of hydroplaning occurring, even if: • you drive at low speeds. • the tires have adequate trea ...