Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Screen settings
    • Volume pop-up: Select to display Volume pop-up on or off. • Screensaver: Select to change the screensaver. Touch an option to select. • Screen animations: Select to turn animated transi ...

    Lashing points
    A. Front lashing points. B. Rear lashing points. WARNING The front and rear lashing points must be used only securing the vehicle during transportation. If they are used for any other purp ...

    Voice training
    This is a feature designed to enable the system to better recognise the vocal characteristics of a user, once the training has been completed. To carry out Voice training: 1. Select Setup from the ...