Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Precautions when starting and driving
    WARNING ► Do not leave children or adults who would normally require the support of others alone in your vehicle. Pets should not be left alone either. They could accidentally injure ...

    Using the Tire Sealant and Compressor Kit to Temporarily Seal and Inflate a Punctured Tire
    Follow the directions closely for correct sealant usage. When using the tire sealant and compressor kit during cold temperatures, warm the kit in a heated environment for five minutes. This will h ...

    Driving on Hills
    Driving safely on hills requires good judgment and an understanding of what the vehicle can and cannot do. WARNING Many hills are simply too steep for any vehicle. Driving up hills can cause th ...