Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Checking the tire pressures
    WARNING All tire pressures, including the spare, should be checked regularly using an accurate pressure gauge, when the tires are cold. Failure to properly maintain your tire pressures could ...

    Airbag System
    The vehicle has the following airbags: A frontal airbag for the driver. A frontal airbag for the right front passenger. A seat-mounted side impact airbag for the driver. A seat-mounted side ...

    4ETS (Electronic Traction System)
    Observe the "Important safety notes" section. Traction control is part of ESP®. Traction control brakes the drive wheels individually if they spin. This enables you to pull away and ...