Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Driving systems
    Display messages The red distance warning lamp lights up while the vehicle is in motion. A warning tone also sounds. Possible causes/consequences and ► Solutions Risk of accident The ...

    How to see each view
    WARNING ► The distance guide line and the vehicle width line should be used as a reference only when the vehicle is on a paved, level surface. The distance viewed on the monitor is fo ...

    Vehicle recovery (freeing a stuck vehicle)
    WARNING ► Stand clear of a stuck vehicle. ► Do not spin your tires at high speed. This could cause them to explode and result in serious injury. Parts of your vehicle could also ...