Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Steering Wheel Adjustment
    Push the control up or down to tilt the steering wheel up or down. To set the memory position, see Vehicle Personalization  . ...

    Three-way catalyst
    The three-way catalyst is an emission control device installed in the exhaust system. Exhaust gases in the three-way catalyst are burned at high temperatures to help reduce pollutants. WARNI ...

    Methanol
    NOTICE Wherever possible avoid using fuel containing methanol. Some fuels contain methanol (methyl or wood alcohol). If you use fuels containing methanol the fuels must also contain co-solven ...