Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire Sidewall Labeling
    Useful information about a tire is molded into the sidewall. The example shows a typical passenger vehicle tire sidewall. Passenger (P-Metric) Tire (A) Tire Size: The tire size code is a combinat ...

    Distance Control Assist (DCA) system (if so equipped)
    The Distance Control Assist (DCA) system brakes and moves the accelerator pedal upward according to the distance from and the relative speed of the vehicle ahead to help assist the driver to m ...

    Cooling System
    The cooling system allows the engine to maintain the correct working temperature. A. Coolant Surge Tank B. Coolant Surge Tank Pressure Cap C. Engine Cooling Fan(s) (Out of View) WARNING An ...