Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    If your vehicle overheats
    CAUTION ► Do not continue to drive if your vehicle overheats. Doing so could cause engine damage or a vehicle fire. ► To avoid the danger of being scalded, never remove the rad ...

    Car phone or CB radio
    When installing a car phone or a CB radio in your vehicle, be sure to observe the following cautions, otherwise the new equipment may adversely affect the electronic control modules and electr ...

    Fog Lamps
    Use the fog lamps for better vision in foggy or misty conditions. The fog lamps button is on the exterior lamps control to the left of the steering column. ► (Fog Lamps): Press the exterior ...