Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Electric windows
    1. Window switches: The windows will operate for 5 minutes after the engine is switched off, as long as none of the doors are opened. 2. Rear window isolator button. WARNING If children a ...

    Spark plugs
    WARNING Be sure the engine and the ignition switch are off and that the parking brake is engaged securely. CAUTION Be sure to use the correct socket to remove the spark plugs. An incorre ...

    Total Weight on the Vehicle's Tires
    Be sure the vehicle's tires are inflated to the inflation pressures found on the Certification label on the driver door or see Vehicle Load Limits   for more information. Make sure not ...