Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    How to use INFINITI controller
    Choose an item on the display by rotating or pushing the center dial 1 upward/ downward, and push the ENTER button 2 for operation. If you push the BACK button3 before the setup is complet ...

    Reading Lamps
    For vehicles with front reading lamps in the overhead console, press the button located next to the lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps c ...

    Introduction Infotainment
    Read the following pages to become familiar with the audio system's features. WARNING Taking your eyes off the road for extended periods could cause a crash resulting in injury or death to you ...