Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Power Door Locks
    Press or on the Remote Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation  . Premium Trim Shown, Up-Level Similar (Lock): Press to lock the doors. (Unlock ...

    Off-Road Driving
    All-wheel-drive vehicles can be used for off-road driving. Vehicles without all-wheel drive and vehicles not equipped with All Terrain (AT) or On-Off Road (OOR) tires must not be driven off-road exc ...

    Danger, Warnings, and Cautions
    WARNING messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in seri ...