Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Driving position memory
    WARNING Before activating the seat memory, ensure that the area immediately surrounding the seat is clear of obstructions and that all occupants are clear of moving parts. Once you have adjus ...

    Steering wheel controls
    1. Press to scroll up a displayed list. 2. Press to increase volume when in a call. 3. Press to scroll down a displayed list. 4. Press to decrease volume when in a call. 5. Press and release to ...

    Lowering the vehicle
    ► Place the ratchet wrench onto the hexagon nut of the jack so that the letters AB are visible. ► Turn the ratchet wrench until the vehicle is once again standing firmly on the gro ...