Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Using the TIREFIT kit
    You can use the TIREFIT kit to seal small punctures, particularly those in the tire tread. You can use TIREFIT at outside temperatures down to -4 °F (-20 °C). WARNING   TIREFIT is a ...

    Brake booster
    Check the brake booster function as follows: 1. With the engine off, depress and release the foot brake pedal more than 20 times. When the foot brake pedal movement (distance of travel) rema ...

    Database Coverage Explanations
    Coverage area depends upon the map detail available. Some areas have greater map detail than others. The navigation system works only as well as the information provided on the stored map data. See ...