Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Audible reminders
    Key reminder chime A chime will sound if the driver side door is opened while the ignition switch is pushed to the ACC position. Make sure the ignition switch is pushed to the OFF position, and ...

    Child safety rear door lock
    Child safety rear door locks help prevent doors from being opened accidentally, especially when small children are in the vehicle. When the levers are in the lock position 1 , the rear door ...

    Headlight switch
    Lighting 1 Turn the switch to the position: The front parking, side marker, tail, license plate and instrument lights will come on. 2 Turn the switch to the position: Headlights wil ...