Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Automatic transmission
    1. To select Drive (D) when the vehicle is stationary, apply the foot brake and press the gear selector release button. Note: If pressure is applied to the selector lever before the foot brake is ...

    Destination
    Press DEST to access the Destination Entry screen. From this screen, you can select from several options to plan a route by entering destination points. To enter a destination, choose from one of ...

    Underbody
    In areas where road salt is used in winter, the underbody must be cleaned regularly. This will prevent dirt and salt from building up and causing the acceleration of corrosion on the underbody ...