Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Rear Seat Audio (RSA) System
    The loading slot for the DVD player is located at the top of the head restraint. Insert the disc partially into the loading slot with the printed side facing the rear of the vehicle. The DVD player ...

    Address Entry
    Address Entry: Enter either a city or street to use the address entry destination method. To enter a destination by inputting the city name first: 1. Press DEST. 2. Select (Address Entry). 3. ...

    Tire Pressure Monitor
    This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, ...