Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Door control panel
    1 Opens the door 2 Unlocks/locks the vehicle 3 Adjusts the exterior mirrors 4 Selects the exterior mirror, electrically folds the exterior mirrors in/out 5 Opens/closes the side window ...

    Quick poi selection
    Touch the Map screen to display the POI button. Touch the POI (Point of interest) button. The screen shows six suggested categories, five of which can be selected as quick points of interest. Not ...

    Memory storage
    Two positions for the driver’s seat, steering column and outside mirrors can be stored in the automatic drive positioner memory. Follow these procedures to use the memory system. 1. Move t ...