Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Temporary use spare wheel and tire change
    If the compact spare wheel is fitted, the system will automatically recognize the change in wheel positions. After approximately 10 minutes of driving above 18 mph (25 km/h), the message FRONT (RE ...

    Heated and Ventilated Front Seats
    WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. To reduce the risk of burns, people with such a condition should use ca ...

    Engine Compartment Overview
    6.2L V8 Engine A. Engine Air Cleaner/Filter  . B. Coolant Surge Tank and Pressure Cap. See Cooling System  . C. Remote Positive (+) Terminal. See Jump Starting  . D. Battery  ...