Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Steering Wheel Controls
    If equipped, some audio controls can be adjusted at the steering wheel. (Next): Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. (Previous/En ...

    Door Locks
    WARNING Unlocked doors can be dangerous. Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The ...

    Format
    The radio can play.mp3 or .wma files recorded onto a CD-R or CD-RW disc. The USB port can play.mp3 and .wma files that are stored on a USB storage device as well as AAC files stored on an iPod. ...