Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Headrest
    WARNING The adjustable headrests supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the headrests prop ...

    Ashtray in the front-compartmentcenter console
    You can remove the ashtray insert and use the resulting compartment for stowage. The stowage space under the ashtray is not heat resistant. Before placing lit cigarettes in the ashtray, make ...

    Introduction
    The Settings menu can be used for: • restoring the factory settings • changing the instrument cluster settings • changing the time/date settings • changing the light settings • changi ...