Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Air conditioning system refrigerant and lubricant recommendations
    The air conditioning system in your INFINITI vehicle must be charged with the refrigerant HFC-134a (R-134a) and the lubricant, NISSAN A/C system oil Type S or the exact equivalents. CAUTION ...

    Fuel-filler cap
    WARNING ► Gasoline is extremely flammable and highly explosive under certain conditions. You could be burned or seriously injured if it is misused or mishandled. Always stop engine an ...

    Keyless entry
    NOTICE The Smart Key may not be detected if it is placed within a metal container or if it is shielded by a device with a back-lit LCD screen, such as a smart phone, laptop (including laptop ...