Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Before starting or driving
    If the vehicle is involved in a collision it should be checked by a Land Rover Retailer/Authorized Repairer, or suitably qualified persons, before starting or driving. ...

    Engine Power Mes
    ENGINE POWER IS REDUCED This message displays and a chime sounds when the cooling system temperature gets too hot and the engine further enters the engine coolant protection mode. See Engine Overh ...

    Doing Your Own Service Work
    WARNING You can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it. ► Be sure you have sufficient knowledge, experience, t ...