Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Glass
    Use glass cleaner to remove smoke and dust film from the glass surfaces. It is normal for glass to become coated with a film after the vehicle is parked in the hot sun. Glass cleaner and a sof ...

    Rear view camera
    Important safety notes The rear view camera is an optical parking aid. It shows the area behind your vehicle in the COMAND display. WARNING   Make sure that no persons or animals are ...

    Folding the rear bench seat back
    ► Pull release catch 3 upwards. ► Fold backrest 2 backwards until it engages, making sure not to trap the seat belts while doing so. ► Fold seat cushion 1 backwards and push u ...