Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Loading DVDs
    NOTICE Do not force the disc into the slot. NOTICE Do not use irregular shaped DVDs and DVDs with a scratch protection film or self-adhesive labels attached. NOTICE Recordable (D ...

    Second Row Seats
    The second row seats can be folded for additional cargo space or folded and tumbled for easy entry and exit to the third row seat, if equipped. The seat has either the manual fold and tumble feature ...

    Cruise Control Light
    This light comes on whenever the cruise control is set. The light goes out when the cruise control is turned off. See Cruise Control  for more information. ...