Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tachometer
    The tachometer indicates engine speed in revolutions per minute (RPM). Do not rev the engine into the red zone 1 . CAUTION When engine speed approaches the red zone, shift to a higher gea ...

    Emergency call
    Important safety notes A license agreement must exist in order to activate the mbrace service. Ensure that your system is activated and ready for use, and press the MB Info call button to re ...

    Socket in the front-compartment centerconsole
    If accessories are connected, make sure that a maximum current draw of 15 A is not exceeded. Otherwise, you will overload the fuse. The socket is not suitable for operating the tire inflati ...