Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Rolling code device equipment programing
    Note: The assistance of a second person, may make the following steps quicker and easier. Once the button has been pressed there are only 30 seconds in which to complete Step 3. 1. At the garage ...

    Folding the rear bench seat forwards
    If the driver's or front-passenger seat is set for a larger person, it may not be possible to fold the rear bench seat forwards. In this case, move the front seats as far forward as possible. ...

    Using winter tires
    M+S (mud and snow) marking on the tire sidewall indicates an 'all season' tire designed for use all year round, including cold temperatures, snow and ice. This symbol identifies dedicated ...