Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Instrument Panel Illumination Control
    The instrument panel brightness knob is located on the instrument panel to the left of the steering column. (Instrument Panel Brightness): Push the knob in all the way until it extends out and ...

    Steering Wheel Adjustment
    Push the control up or down to tilt the steering wheel up or down. To set the memory position, see Vehicle Personalization  . ...

    Operating tips
    ► The images from a device that is connected to the rear auxiliary input jacks cannot be viewed on the front displays. ► It is not possible to switch the source to USB (if so equ ...