Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Engine Coolant Temperature Gauge
    Metric English This gauge shows the engine coolant temperature. Under normal driving conditions the gauge will read 100°C (210°F) or less. If the gauge pointer is near 125°C (260°F), the ...

    Locking and unlocking centrally
    The SmartKey centrally locks/unlocks: • the doors • the tailgate • the fuel filler flap 1 Locks the vehicle 2 Opens/closes the tailgate 3 Unlocks the vehicle When unlocking, the turn ...

    Installing top tether strap (3rd row bench seat)
    3rd row bench seat WARNING In the 3rd row bench seat, a child restraint with a top tether strap can only be used in the center position. Do not place in an outboard seating position and ...