Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    First-aid kit
    ► Open the tailgate. ► To open the side trim panel: turn rotary knob 1 90° in the direction of the arrow and open side trim panel 2. ► To remove the first-aid kit: remove ...

    Declaration of conformity
    Export controls This product contains commodities, technology or software exported from the United States in accordance with the Export Administration regulations. Diversion contrary to U.S. or C ...

    Destination
    Press DEST to access the Destination Entry screen. From this screen, you can select from several options to plan a route by entering destination points. To enter a destination, choose from one of ...