Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Cleaning leather upholstery
    NOTICE Only use cleaning products specifically designed for use on leather. Do not use chemical, alcohol, or abrasive materials, as they will cause rapid deterioration of the leather. The us ...

    Chemical Paint Spotting
    Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. ...

    Dome Lamps
    The dome lamps are located in the overhead console. They come on when any door is opened and turn off after all the doors are closed. Turn the instrument panel brightness knob located below the dome ...