Cadillac Escalade: Services Specific to Canadian-Purchased Vehicles - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Services Specific to Canadian-Purchased Vehicles

  • Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
  • Lock-Out Service: Vehicle registration is required.
  • Trip Routing Service: Limit of six requests per year.
  • Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.
  • Alternative Service: If assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Service. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
    Services Not Included in Roadside Service
    Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a ...

    Roadside Service (Mexico)
    As a new owner, your vehicle is automatically enrolled in the Roadside Assistance program. The services are available at no cost under the terms and conditions of the program. The Roadside Assistanc ...

    See also:

    Driving over obstacles
    Obstacles could damage the floor of the vehicle or components of the chassis. Ask passengers for guidance when driving over large obstacles. The passenger should always keep a safe distance fr ...

    How to use STATUS button
    To display the status of the audio, air conditioner system, fuel consumption and navigation system, push the STATUS button. The following information will appear when the STATUS button is push ...

    Tire Rotation
    Tires should be rotated every 12 000 km (7,500 mi). See Maintenance Schedule  . Tires are rotated to achieve a uniform wear for all tires. The first rotation is the most important. Any time u ...