Cadillac Escalade: Services Specific to Canadian-Purchased Vehicles - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Services Specific to Canadian-Purchased Vehicles

  • Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
  • Lock-Out Service: Vehicle registration is required.
  • Trip Routing Service: Limit of six requests per year.
  • Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.
  • Alternative Service: If assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Service. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
    Services Not Included in Roadside Service
    Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a ...

    Roadside Service (Mexico)
    As a new owner, your vehicle is automatically enrolled in the Roadside Assistance program. The services are available at no cost under the terms and conditions of the program. The Roadside Assistanc ...

    See also:

    Operating tips
    When the engine coolant temperature and outside air temperature are low, the air flow from the foot outlets may not operate. However, this is not a malfunction. After the coolant temperature w ...

    Interior lighting control
    Important notes In order to prevent the vehicle's battery from discharging, the interior lighting functions are automatically deactivated after some time except for when the SmartKey is in positio ...

    4ETS (Electronic Traction System)
    Observe the "Important safety notes" section. Traction control is part of ESP®. Traction control brakes the drive wheels individually if they spin. This enables you to pull away and ...