Cadillac Escalade: OnStar® - Performance and Maintenance - In Brief - Cadillac Escalade Owner's ManualCadillac Escalade: OnStar®

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview  .

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service pr ...

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    Scheduling Service Appointments (U.S. and Canada)
    When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, yo ...

    Troubleshooting guide
    The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error. Where the solutions ...

    Installing top tether strap (2nd row captain’s seats or 2nd row bench seat)
    2nd row bench seat First, secure the child restraint with the LATCH lower anchors (2nd row captain’s or bench outboard seating positions only) or the seat belt, as applicable. 1. If ...