Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Forward-facing child restraint installation using the seat belts
WARNING
► The three-point seat belt with Automatic
Locking Retractor (ALR) must be used
when installing a child restraint. Failure
to use the ALR mode will result in the
child restrai ...
Radios with CD and DVD Audio Output
Only one audio source can be heard through the speakers at one time. An audio
source is defined as DVD slot, CD slot, XM, FM/AM, Front Auxiliary Jack, or Rear
Auxiliary Jack.
Press to turn the r ...
Anti-theft Alarm System Messages
SERVICE THEFT DETERRENT SYSTEM
This message displays when there is a problem with the theft-deterrent system.
The vehicle may or may not restart so you may want to take the vehicle to your dealer
...






