Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Storing Radio Station Presets
To set preset radio stations, do the following:
1. Press to turn the system on.
2. Press AUDIO and select the desired band (AM, FM, or XM (if equipped)).
3. Use the (tuning) knob,
, or
(Seek) ...
Liftgate
To open the liftgate the vehicle must be in P (Park). Press the touch pad under
the liftgate handle. To close the liftgate, use the pull cup or pull strap as an
aid.
Power Liftgate
On vehicles w ...
Xenon lamps
WARNING
High voltage is required to ignite the gas and metal vapor which are used to
power Xenon lamps. Contact with this voltage can cause serious injury. Replacement
or maintenance of Xeno ...






