Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
F.M.V.S.S./C.M.V.S.S. certification label
The Federal/Canadian Motor Vehicle Safety
Standards (F.M.V.S.S./C.M.V.S.S.) certification
label is affixed as shown. This label
contains valuable vehicle information, such
as: Gross Vehicle ...
Detection beam issues
Detection issues can occur:
1. When driving on a different line to the vehicle in front.
2. When a vehicle edges into your lane. The vehicle will only be detected once
it has moved fully into yo ...
Checklist before driving off-road
► Engine oil level: check the engine oil
and
top it up if necessary.
The vehicle can only guarantee a smooth
supply of oil on steep stretches if there is a
sufficient level of engine oil ...






