Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Safety Belt Use During Pregnancy
Safety belts work for everyone, including pregnant women. Like all occupants,
they are more likely to be seriously injured if they do not wear safety belts.
► pregnant woman should wear a l ...
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have
them sent to the vehicle navigation screen. Destinations can also be forwarded to
the veh ...
Radio Reception
Frequency interference and static can occur during normal radio reception if
items such as cell phone chargers, vehicle convenience accessories, and external
electronic devices are plugged into th ...
