Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
OnStar Overview
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect
to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic
Services.
The OnStar system sta ...
Safety Locks
The vehicle has rear door security locks to prevent passengers from opening the
rear doors from the inside.
Open the rear doors to access the security locks on the inside edge of each door.
To s ...
Correct use of the seat belts
WARNING
USE SEAT BELTS PROPERLY
• Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in seri ...
