Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Transfer gearbox
1. High range (Hi):
Hi should be used for all normal road driving and also for off-road driving across
dry, level terrain.
2. Low range (Lo):
Lo should only be used in situations where low spee ...
Making a call
To make a call, follow this procedure.
1. Push the button on the steering
wheel. The “PHONE” screen will appear
on the display.
2. Select the “Handset Phonebook” key
on the “PHO ...
Auto Reroute
When a destination is set but is off the planned route, the system automatically
plans a new route and begins to reroute. The new route is highlighted on the screen. ...
