Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Making adjustments in 5 mph (Canada:10 km/h) increments
► Briefly press the cruise control lever
beyond the pressure point, up 1 for a
higher speed or down 2 for a lower speed.
The last speed stored is increased or
reduced. ...
Service Parts Identification Label
This label, on the inside of the glove box, has the following information:
Vehicle Identification Number (VIN).
Model designation.
Paint information.
Production options and special equipment ...
Off-road recovery
If the right side or left side wheels
unintentionally leave the road surface,
maintain control of the vehicle by following
the procedure below. Please note that this
procedure is only a genera ...






