Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Lockout Protection
This feature protects you from locking the key in the vehicle when the key is
in the ignition and a front door is open.
If the driver side power door lock switch is pressed when the driver door is ...
Distance Control Assist (DCA) system (if so equipped)
The Distance Control Assist (DCA) system
brakes and moves the accelerator pedal
upward according to the distance from and
the relative speed of the vehicle ahead to
help assist the driver to m ...
Off-road recovery
If the right side or left side wheels
unintentionally leave the road surface,
maintain control of the vehicle by following
the procedure below. Please note that this
procedure is only a genera ...






