Cadillac Escalade: Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service (U.S. and Canada)

U.S.: 1-800-224-1400

Canada: 1-800-882-1112.

Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.

Service is available 24 hours a day, 365 days a year.

GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift fo ...

Calling for Service
When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

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Environmental Concerns
Always use established trails, roads, and areas that have been set aside for public off-road recreational driving and obey all posted regulations. Do not damage shrubs, flowers, trees, or grass ...

If No Steam Is Coming from the Engine Compartment
The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message, along with a low coolant condition, can indicate a serious problem. If there is an engine overheat warning, but see or ...

Checking the coolant level
Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. ► Turn the SmartKey to position 2 in the ignition lock. On vehicles with KEYLESS-GO, ...