Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Clearing the memory of the integratedgarage door opener on the rear-viewmirror
► Turn the SmartKey to position 2 in the
ignition lock.
► Press transmitter buttons 2 and 4.
The indicator lamp lights up yellow.
► Press and hold transmitter buttons 2 and 4 ...
CD Messages
Optical Error: The disc was inserted upside down.
Disk Read Error: A disc was inserted with an invalid or unknown format.
Player Error: There are disc LOAD or disc EJECT problems.
► It is ver ...
Theft-Deterrent Feature
TheftLock® is designed to discourage theft of the vehicle's radio by learning
a portion of the Vehicle Identification Number (VIN).
The radio does not operate if it is stolen or moved to a dif ...






