Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Before Driving
The RSE is designed for rear seat passengers only. The driver cannot safely view
the video screen while driving and should not try to do so.
In severe or extreme weather conditions, the RSE system m ...
Using cruise control
Note: Cruise control is not available when using Hill Descent Control or when
a Terrain Response special program has been selected.
Note: Do not use cruise control when driving off-road.
Note: Do ...
Automatic climate control
Press AUTO to select automatic operation.
The system will adjust the heat output, blower speed, air intake and airflow
distribution to maintain the selected temperature(s) and reduce misting withou ...
