Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Panic alarm
► To activate: press
button 1 for at
least one second.
An alarm sounds and the exterior lighting
flashes.
► To deactivate: press
button 1 again.
or
► Insert the SmartKe ...
Spark plugs
WARNING
Be sure the engine and the ignition switch
are off and that the parking brake is
engaged securely.
CAUTION
Be sure to use the correct socket to remove
the spark plugs. An incorre ...
Intelligent Key battery replacement
CAUTION
Be careful not to allow children to swallow
the battery and removed parts.
Replace the battery as follows:
1. Release the lock knob at the back of the
Intelligent Key and remove t ...
