Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Delayed Locking
When locking the doors with the power lock switch and a door or the liftgate
is open, the doors will lock five seconds after the last door is closed. You will
hear three chimes to signal that the ...
General program (special programs off)
This program is compatible with all on and off-road conditions. If not already
active, it should be selected before driving on surfaces which are similar to a
hard road surface. Dry cobbles, tar ...
Database Coverage Explanations
Coverage area depends upon the map detail available. Some areas have greater
map detail than others. The navigation system works only as well as the information
provided on the stored map data. See ...






