Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Immobilizer Operation
This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent
system. PASS-Key III+ is a passive theft-deterrent system.
The system is automatically armed when the key i ...
Automatic Level Control
The automatic level control rear suspension is available on light-duty vehicles
and comes as a part of the Continuous Damping Control (CDC) suspension, if equipped.
This type of level control is ful ...
Active Fuel Management®
Vehicles with V8 engines may have Active Fuel Management™. This system allows
the engine to operate on either all or half of its cylinders, depending on the driving
conditions. When less power is ...
