Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
OnStar Overview
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect
to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic
Services.
The OnStar system sta ...
Airbag Readiness Light
The system checks the airbag's electrical system for possible malfunctions. If
the light stays on it indicates there is an electrical problem. The system check
includes the airbag sensor(s), pas ...
Replacing LATCH System Parts After a Crash
WARNING
A crash can damage the LATCH system in the vehicle.
► damaged LATCH system may not properly secure the child restraint, resulting in
serious injury or even death in a crash.
To help ...
