Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Tow mode switch
TOW MODE should be used when pulling a
heavy trailer or hauling a heavy load.
Driving the vehicle in TOW MODE with no
trailer/load or light trailer/light load will
not cause any damage. Howe ...
Other Navigation Services Available from OnStar
OnStar eNav: Allows subscribers to send destinations from Google Maps and MapQuest.com
to their Turn-by-Turn Navigation or screen-based navigation system. When ready,
the directions will be download ...
Speaker Covers
Vacuum around a speaker cover gently, so that the speaker will not be damaged.
Clean spots with just water and mild soap. ...






