Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Using ABS
Do not pump the brakes. Just hold the brake pedal down firmly and let ABS work.
You might hear the ABS pump or motor operating and feel the brake pedal pulsate,
but this is normal. ...
Information and assistance
NOTICE
It is recommended that when you sell or dispose of the vehicle, the programed
transceiver buttons be erased for security purposes.
For information on the range of available compatible ...
Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep downgrade.
If the transmission is not shifted down, the brakes might get hot and no longer
work well.
Vehicles can tow in ...






