Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow.
If the vehicle has a traction system, it can often help to free a stuck vehicle.
Refer to the vehi ...
When Should an Airbag Inflate?
Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal
crashes to help reduce the potential for severe injuries mainly to the driver's
or right front passenger' ...
Connections
OnStar Hands-Free Calling allows calls to be made and received from the vehicle.
The vehicle can also be controlled from a cell phone through the OnStar mobile app.
See www.onstar.com for coverage ...






