Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have
them sent to the vehicle navigation screen. Destinations can also be forwarded to
the v ...
Accessories and Modifications
Adding non-dealer accessories or making modifications to the vehicle can affect
vehicle performance and safety, including such things as airbags, braking, stability,
ride and handling, emissions sys ...
Wheel Alignment and Tire Balance
The tires and wheels were aligned and balanced at the factory to provide the
longest tire life and best overall performance. Adjustments to wheel alignment and
tire balancing will not be necessary o ...
