Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Portable media connections
Portable media devices can be connected to the media hubs located in the cubby
box lid and the rear of the floor console. Compatible portable devices include:
• USB mass storage devices (e.g. ...
Compressed Audio or Mixed Mode Discs
The radio can play discs that contain both uncompressed CD audio and MP3/WMA
files. If both formats are on the disc, the radio plays both file formats in the
order in which they were recorded to t ...
Shifting out of Park
This vehicle is equipped with an electronic shift lock release system. The shift
lock release is designed to:
Prevent ignition key removal unless the shift lever is in P (Park) with
the shift l ...






