Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Manual Mode
Driver Shift Control (DSC)
The vehicle has Driver Shift Control (DSC). DSC controls the vehicle's transmission
and vehicle speed while driving down hill or towing a trailer by allowing you to
...
Defensive Driving
Defensive driving means “always expect the unexpected.” The first step in driving
defensively is to wear the safety belt. See Safety Belts .
Assume that other road users (pedestrians, b ...
Precautions on cruise control
► If the cruise control system malfunctions,
it will cancel automatically. The
CRUISE indicator light on the meter
panel will then blink to warn the driver.
► If the engine coolant ...
