Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Headlamp courtesy delay
This feature operates whenever the lamps master switch is left in the Auto position
(4), and the ignition is turned off. The headlamps will remain illuminated for up
to 240 seconds.
Note: The tim ...
Draining of coolant water
If the vehicle is to be left outside without
antifreeze, drain the cooling system, including
the engine block. Refill before
operating the vehicle. For details, see
“Engine cooling system” ...
MB Info call button
► Open the stowage compartment under the
armrest.
► Press and hold MB Info call button 1
for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistanc ...






