Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Locking with mechanical key
The power door lock system allows you to
lock or unlock all doors simultaneously
using the mechanical key.
► Turning the driver’s door key cylinder to
the front of the vehicle 1 will ...
Trailer Brakes
A loaded trailer that weighs more than 900 kg (2,000 lbs) needs to have its own
brake system that is adequate for the weight of the trailer. Be sure to read and
follow the instructions for the trail ...
Glove Box
Pull the bottom of the glove box handle upward to open it. Use the key to lock
and unlock the glove box. ...
