Cadillac Escalade: Roadside Service - Performance and Maintenance - In Brief - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    Driving for Better Fuel Economy
    Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. Avoid fast starts and accelerate smoothly. Brake gradually and avoid abrupt stops. Av ...

    OnStar®
    If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview  ...

    See also:

    Parking the vehicle for a long period
    If you leave the vehicle parked for longer than four weeks, the battery may be damaged by exhaustive discharge. ► Connect a trickle charger. You can obtain information about trickle ch ...

    Alerts
    The ALERT! option in the Category section of the Station list (see item 7) will alert you to a crisis of national or international importance. Any radio broadcast or other audio playback will be i ...

    Emergency key
    Note: There are two designs of Smart Key, refer to the information which is relevant to the design of Smart Key supplied with the vehicle. A. Press emergency key release button and pull out side ...