Cadillac Escalade: Coverage - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Coverage

Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.

Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification.

Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

    Calling for Service
    When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    See also:

    Headphones
    The volume control for each set of headphones is adjusted on the headphones. Press the channel selector button to cycle through available channels. Select the channel appropriate for the required s ...

    Online Owner Center
    Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my Cadillac/Owners Login.” Information and services customized for your specific vehicle — all in one convenient ...

    Shift ranges
    WARNING   Always wait until the procedure of shifting from HIGH RANGE to LOW RANGE – and from LOW RANGE to HIGH RANGE – has been entirely completed. During this procedure do not tu ...