Cadillac Escalade: Coverage - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Coverage

Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.

Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification.

Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

    Calling for Service
    When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    See also:

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

    Adding or Changing Preset Destinations
    This feature allows additions or changes one of five preset destinations. When a destination has been added as a preset destination, it is available to select from the Destination Entry screen. See ...

    Service Parts Identification Label
    This label, on the inside of the glove box, has the following information: ► Vehicle Identification Number (VIN). ► Model designation. ► Paint information. ► Production opt ...