Cadillac Escalade: Coverage - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Coverage

Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.

Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification.

Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

    Calling for Service
    When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    See also:

    General maintenance
    During the normal day-to-day operation of the vehicle, general maintenance should be performed regularly as prescribed in this section. If you detect any unusual sounds, vibrations or smell, b ...

    Tow/Haul Mode
    Pressing this button at the end of the shift lever turns on and off the tow/haul mode. This indicator light on the instrument panel cluster comes on when the tow/haul mode is on. Tow/Haul is a ...

    F.M.V.S.S./C.M.V.S.S. certification label
    The Federal/Canadian Motor Vehicle Safety Standards (F.M.V.S.S./C.M.V.S.S.) certification label is affixed as shown. This label contains valuable vehicle information, such as: Gross Vehicle ...