Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Exiting the Feature Settings Menu
    The feature settings menu will be exited when any of the following occurs: The vehicle is no longer in ON/RUN. The trip/fuel or vehicle information DIC buttons are pressed. The end of the feat ...

    Vehicles with a TIREFIT kit
    ► Lift the cargo compartment floor up. 1 Jack 2 Towing eye 3 Ratchet wrench 4 Alignment bolt 5 Fuse allocation chart 6 Folding wheel chock 7 Lug wrench ...

    Bulb Replacement
    For the proper type of replacement bulbs, see Replacement Bulbs . For any bulb-changing procedure not listed in this section, contact your dealer. ...