Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Opening/closing automatically fromthe inside
    WARNING   Maintain sight of the area around the rear of the vehicle while operating the tailgate with the door-mounted remote tailgate switch. Monitor the opening procedure carefully to ...

    Steering Wheel Adjustment
    1. Pull the lever (A) down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Push the lever (A) up to lock the steering wheel in place. Power ...

    Steering Wheel Controls
    Vehicles with audio steering wheel controls could differ depending on the vehicle's options. Some audio controls can be adjusted at the steering wheel. (Next/Previous): Press to select pres ...