Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    LATCH lower anchor
    WARNING Failure to follow the warnings and instructions for proper use and installation of child restraints could result in serious injury or death of a child or other passengers in a sudde ...

    Locking with mechanical key
    The power door lock system allows you to lock or unlock all doors simultaneously using the mechanical key. ► Turning the driver’s door key cylinder to the front of the vehicle 1 will ...

    Adding or Changing Preset Destinations
    This feature allows additions or changes one of five preset destinations. When a destination has been added as a preset destination, it is available to select from the Destination Entry screen. See ...