Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Around ViewTM Monitor settings
    To set up the Around View Monitor to your preferred settings, push the SETTING button, select the “Other” key and then select the “Camera” key. Predictive Course Lines: When this ite ...

    Jump Starting
    For more information about the vehicle battery, see Battery . If the vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to ...

    Turn Signal Indicator
    The vehicle has a turn signal indicator on the mirror. An arrow on the mirror flashes in the direction of the turn or lane change. ...