Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Bluetooth
    For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: ► Placement and receipt of calls in a hands-free mode. ► Sharing of the cell p ...

    CD Messages
    Optical Error: The disc was inserted upside down. Disk Read Error: A disc was inserted with an invalid or unknown format. Player Error: There are disc LOAD or disc EJECT problems. ► It is ver ...

    Tightening the cargo net
    Seat belt reel holder behind the front seats ► Insert belt hook 1 into cargo tie-down ring 2 in the direction of the arrow. ► Pull tensioning strap 3 by the loose end in the direct ...