Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tpms operation
    The TPMS monitors the pressure of the tires via sensors located in each wheel and a receiver located within the vehicle. Communication between sensor and receiver is via Radio Frequency (RF) signa ...

    Activating/deactivating Blind SpotAssist
    Further information about Blind Spot Assist. ► Press on the steering wheel to select the Additional functions menu. ► Press the button to select the Blind Spot Assist function. ...

    Returning the Seatback to the Upright Position
    To return the seatback to the upright position: 1. Open the liftgate to access the controls for the seat. 2. Raise the seatback to the upright position. WARNING If either seatback is not locke ...