Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Fog Lamps
    For vehicles with fog lamps, they can be used for better vision in foggy or misty conditions. The parking lamps and/or low-beam headlamps must be on for the fog lamps to work. The fog lamp button ...

    Jump Starting
    For more information about the vehicle battery, see Battery  . If the vehicle is a hybrid, see the hybrid supplement for more information. If the vehicle's battery has run down, you may wan ...

    Bluetooth
    For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: ► Placement and receipt of calls in a hands-free mode. ► Sharing of the cell p ...