Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire and loading information label
    The cold tire pressure is shown on the Tire and Loading Information label affixed to the pillar as illustrated. ...

    Armrest (if so equipped)
    Front seats Front seats The console box lid can be used as an armrest. Slide the box lid forward or backward to the desired position (if so equipped). 2nd row seat 2nd row seat Pu ...

    Tow/Haul Mode Light
    This light comes on when the Tow/Haul mode has been activated. For more information, see Tow/Haul Mode . ...