Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Activating/deactivating Blind SpotAssist
    Further information about Blind Spot Assist. ► Press on the steering wheel to select the Additional functions menu. ► Press the button to select the Blind Spot Assist function. ...

    Operating the HomeLink® Universal Transceiver
    HomeLink® Universal Transceiver (once programmed) may now be used to activate the garage door, etc. To operate, simply push the appropriate programmed HomeLink® Universal Transceiver button. ...

    Engine Compartment Overview
    6.2L V8 Engine A. Engine Air Cleaner/Filter  . B. Coolant Surge Tank and Pressure Cap. See Cooling System  . C. Remote Positive (+) Terminal. See Jump Starting  . D. Battery  ...