Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Starting the Engine
    If the vehicle is a hybrid, see the hybrid supplement for more information. Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine wh ...

    Checking tire pressure electronically
    ► Make sure that the SmartKey is in position 2 in the ignition lock. ► Press and hold the button on the multifunction steering wheel until the standard display appears in the mu ...

    USB Supported File and Folder Structure
    The radio supports: ► Up to 700 folders. ► Up to eight folders in depth. ► Up to 65,535 files. ► Folder and file names up to 64 bytes. ► Files with an .mp3 or .wma f ...