Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tachometer
    The red band in the tachometer indicates the engine's overrevving range. Do not drive in the overrevving range, as this could damage the engine. The fuel supply is interrupted to protect the ...

    Important safety notes
    WARNING   Air bags are designed to reduce the incidence of injuries and fatalities in certain situations: • frontal impacts (driver's and frontpassenger front air bags and driver's k ...

    Ashtrays
    For vehicles with an ashtray, it is located in the center console near the cupholders. Press on the access door to open it and use the ashtray. Notice: If papers, pins, or other flammable items are ...