Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Roadside assistance program
    In the event of a roadside emergency, Roadside Assistance Service is available to you. Please refer to your Warranty Information Booklet (U.S.) or Warranty & Roadside Assistance Informatio ...

    Menu options
    The start menu can be displayed using the menu control switch on the steering-wheelmounted controls. 1. While the MAP or STATUS screen is displayed, push and hold the menu control switch u ...

    Inside mirror
    Adjust the height and the angle of the inside mirror to the desired position. Automatic anti-glare type The inside mirror is designed so that it automatically changes reflection according ...