Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Making adjustments in 5 mph (Canada:10 km/h) increments
    ► Briefly press the cruise control lever beyond the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...

    Cleaning the sensors
    ► Clean sensors 1 of the driving systems with water, car shampoo and a soft cloth. When cleaning the sensors with a power washer, maintain a distance between the vehicle and the nozzle ...

    Reprogramming a single HomeLink® button
    To reprogram a HomeLink® Universal Transceiver button, complete the following. 1. Push and hold the desired HomeLink® button. Do not release the button until step 4 has been completed. 2. ...