Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Cleaning the interior
    CAUTION Some cleaning products contain substances that are harmful and can cause health problems if used incorrectly and may cause damage to the interior. ...

    Safety guidelines for seat belts,Emergency Tensioning Devices (ETDs)and air bags
    WARNING   • Damaged seat belts or seat belts that have been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts inst ...

    Folding the cargo compartment floor up
    ► Press release handle 2 in the direction of the arrow. ► Lift cargo compartment floor 1 up by release handle 2. ► Fold out hook 3 on the underside of the cargo compartmen ...