Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Automatic climate control
    Automatic operation Cooling and/or dehumidified heating (AUTO): This mode may be used all year round. The system works automatically to control the inside temperature, air flow distribution ...

    Tire Rotation and Required Services Every 12 000 km/ 7,500 mi
    Rotate the tires, if recommended for the vehicle, and perform the following services. See Tire Rotation  . Check engine oil level and oil life percentage. If needed, change engine oil and ...

    Tire Rotation
    Tires should be rotated every 12 000 km (7,500 mi). See Maintenance Schedule  . Tires are rotated to achieve a uniform wear for all tires. The first rotation is the most important. Any time u ...