Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Emergency
    Not all countries have this facility. Touch Emergency on the Destination entry screen to display a list of local police stations, hospitals or Land Rover Retailers. Press Name to display the list i ...

    Introduction Infotainment
    Read the following pages to become familiar with the audio system's features. WARNING Taking your eyes off the road for extended periods could cause a crash resulting in injury or death to you ...

    How to use INFO button
    The display screen shows vehicle and navigation information for your convenience. The information shown on the screen should be a guide to determine the condition of the vehicle. See the follo ...