Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Operating tips
    ► The screen displayed on the Around View Monitor will automatically return to the previous screen 3 minutes after the CAMERA button has been pushed while the selector lever is in a posi ...

    Steering
    Hydraulic Power Steering Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid . If power steering assist is lost due to a system malfunction, the vehicle ...

    Roof carrier
    Important safety notes WARNING   Only use carriers when the crossbars have been completely mounted. The left and right roof rails are only stabilized by means of the crossbars mounted. ...