Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Adjusting the backrest angle (2nd rowof seats)
    WARNING   The seat belt only offers its intended protection when the seat backrest is in a nearly vertical position and the occupant is sitting upright. The seat backrest and seat belt ...

    Luggage anchor points
    To assist in safely securing large items of luggage, four fixing points are located in the rear loadspace floor. WARNING All items carried in the loadspace area should be properly secured. ...

    Bluetooth® information
    Bluetooth® is the name for short-range radio frequency (RF) technology that allows electronic devices to communicate wirelessly with each other. The Land Rover Bluetooth® system supports Blueto ...