Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Dual Mode
    This dual screen symbol displays when the screen is in dual mode. Dual mode displays the route on half of the screen and a maneuver or Interstate Exit list on the other half. The Interstate Exit l ...

    Hints on driving with ACC
    The system acts by regulating the speed of the vehicle, using engine control and the brakes. Gear changes may occur in response to deceleration or acceleration while in ACC. ACC is not a collisio ...

    Radios with CD and DVD Audio Output
    Only one audio source can be heard through the speakers at one time. An audio source is defined as DVD slot, CD slot, XM, FM/AM, Front Auxiliary Jack, or Rear Auxiliary Jack. Press to turn the r ...