Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Introduction
    SRS consists of: • the SRS warning lamp • air bags • air bag control unit (with crash sensors) • Emergency Tensioning Devices/belt buckle tensioners • belt force limiters SRS redu ...

    Using the Tire Sealant and Compressor Kit without Sealant to Inflate a Tire (Not Punctured)
    To use the air compressor to inflate a tire with air only and not sealant: If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on the hazard warning f ...

    Roof Rack System
    WARNING If something is carried on top of the vehicle that is longer or wider than the roof rack—like paneling, plywood, or a mattress—the wind can catch it while the vehicle is being driven. ...