Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Passenger compartment
    CAUTION Never use a fuse of a higher or lower amperage rating than that specified on the fuse box cover. This could damage the electrical system or cause a fire. If any electrical equipme ...

    Environmental factors influence the rate of corrosion
    Moisture Accumulation of sand, dirt and water on the vehicle body underside can accelerate corrosion. Wet floor coverings will not dry completely inside the vehicle, and should be removed for ...

    Side windows
    Important safety notes WARNING   When opening or closing the windows, make sure there is no danger of anyone being harmed by the opening/closing procedure. The door windows are equipped ...