Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Memory Features
    The controls on the driver door are used to program and recall memory settings for the driver seat, outside mirrors, power steering column, and the adjustable throttle and brake pedals. ...

    High-Beam On Light
    This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer   for more information. ...

    Belt height adjustment
    You can adjust the seat belt height on the driver's seat and the front-passenger seat. Adjust the height so that the upper part of the seat belt is routed across the center of your shoulder. &# ...