Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    BSW system operation
    If the radar sensors detect vehicles in the detection zone, the BSW/Blind Spot InterventionTM indicator light located inside the outside mirrors illuminates. If the turn signal is then activ ...

    Memory Remote Recall
    The memory feature can recall the driver seat, outside mirrors, power steering column, and pedals to stored positions when entering the vehicle. To activate, unlock the driver door with the Remote K ...

    Driving for Better Fuel Economy
    Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. Avoid fast starts and accelerate smoothly. Brake gradually and avoid abrupt stops. Av ...