Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Booster seats
    In a situation where a child is too large to fit into a child safety seat but is still too small to safely use just the three point belt, a booster seat is recommended for maximum safety. Follow t ...

    Scheduled maintenance
    For your convenience, both required and optional scheduled maintenance items are described and listed in your “INFINITI Service and Maintenance Guide”. You must refer to that guide to ensu ...

    Important safety notes
    WARNING   The following factors increase the risk of accidents: • Excessive speed, especially in turns • Wet and slippery road surfaces • Following another vehicle too closely ...