Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    How to adjust the screen view
    To adjust the Display ON/OFF, Brightness, Tint, Color, Contrast and Black Level of the Around View Monitor, push the SETTING button with the Around View Monitor on, select the item key and adj ...

    Detaching and storing the cargo net
    ► Detach guide rod ; from bracket 1. ► Press the red button on the upper and lower guide rods. ► Fold the cargo net and roll it up. ► Close the two Velcro fastene ...

    Universal Remote System
    See Radio Frequency Statement   for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. ...