Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Important – use of spare tire
    WARNING Adhere to the instructions on the temporary spare warning label, affixed to the wheel. Where fitted the temporary use spare wheel is FOR TEMPORARY USE ONLY. Drive with caution while ...

    Calling up a stored setting
    ► Press and hold the relevant storage position button 1, 2 or 3 until the seat, steering wheel and exterior mirrors are in the stored position. The setting procedure is interrupted as soon ...

    Storing settings
    With the memory function, you can store up to three different settings, e.g. for three different people. The following settings are stored as a single memory preset: • position of the seat, ...