Customer Assistance Offices (U.S. and Canada)

Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cust ...

Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...

See also:

Switching on the ignition
To turn on the ignition without starting the engine. Ensure the brake pedal is not depressed, and with a valid Smart Key present in the vehicle, press the START/STOP button and hold until the warn ...

Roof
Sunroof A. Open or Close B. Vent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. See ...

Using the system
Initialization When the ignition switch is pushed to the ON position, INFINITI Voice Recognition is initialized, which may take up to one minute. When completed, the system is ready to accept ...