Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Xenon headlamp bulb replacement
1. Twist and lift off the domed cap.
2. Rotate the collar securing the bulb to the lamp and release the bulb.
3. Pull off the electrical connector and remove the bulb unit.
4. Insert the new bulb ...
Steering Wheel Adjustment
Push the control up or down to tilt the steering wheel up or down.
To set the memory position, see Vehicle Personalization . ...
Hydroplaning
Hydroplaning is dangerous. Water can build up under the vehicle's tires so they
actually ride on the water. This can happen if the road is wet enough and you are
going fast enough. When the vehi ...
