Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
The mirrors are accidentally obstructed while folding.
They are accidentally manually folded/unfolded.
The mirrors will not stay in the unfolded position.
...
Checking the tire pressures
WARNING
All tire pressures, including the spare, should be checked regularly using an
accurate pressure gauge, when the tires are cold. Failure to properly maintain your
tire pressures could ...
USB memory operation
Audio main operation
Open the tray lid and connect a USB
memory 1 as illustrated. Then, push the
DISC·AUX button repeatedly to switch to
the USB memory mode.
If the system has been turned ...






