Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Automatic anti-glare mirrors
WARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror, for instance, by luggage piled too high
in the vehicle, the mirror's automatic a ...
Tire Pressure Monitor
This vehicle may have a Tire Pressure Monitor System (TPMS).
The TPMS warning light alerts you to a significant loss in pressure of one of
the vehicle's tires. If the warning light comes on, s ...
When to Change Engine Oil
This vehicle has a computer system that indicates when to change the engine oil
and filter. This is based on a combination of factors which include engine revolutions,
engine temperature, and miles ...
