Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
From Map
This destination entry method allows you to select a destination by scrolling
on the map.
From Map: Press to enter the From
Map destination entry method.
To use this destination entry method:
...
New Vehicle Break-In
Notice: The vehicle does not need an elaborate break-in. But it will perform
better in the long run if you follow these guidelines:
► If you have all-wheel drive, keep your speed at 88 km/h ( ...
Using seat belts and child safety locks
1. SEAT BELT HEIGHT ADJUSTMENT: Press to release the catch.
With the catch depressed move the mechanism slide up or down to the required
height. Ensure that the locking mechanism has engaged.
Wh ...
