Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
DVD Error Messages
Player Error: This message displays when there are disc load or eject problems.
Disc Format Error: This message displays if the disc is inserted with the disc
label wrong side up, or if the disc is ...
Wiper Blade Replacement
Windshield wiper blades should be inspected for wear or cracking. See Maintenance
Schedule .
Replacement blades come in different types and are removed in different ways. ...
Activating/deactivating cooling with air dehumidification
Important information
The cooling with air dehumidification function
is only available when the engine is running.
The air inside the vehicle is cooled and
dehumidified according to the temperat ...
