Customer Assistance Offices (U.S. and Canada)

Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cust ...

Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...

See also:

Driver Information Center (DIC)
The DIC display is located at the bottom of the instrument panel cluster. It shows the status of many vehicle systems and enables access to the personalization menu. The DIC buttons are located o ...

Wheel Alignment and Tire Balance
The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary o ...

Trailer towing
PARKTRONIC is deactivated for the rear area when you establish an electrical connection between your vehicle and a trailer. Fold in the ball coupling if the trailer tow hitch is not required. ...