Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Safety precautions
WARNING
Do not smoke, use a naked flame, or cause sparks while refueling. The resulting
fire and explosion may cause serious injury or death.
WARNING
Avoid exposing the fuel gasses to a ...
Engine Exhaust
WARNING
Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled.
Exposure to CO can cause unconsciousness and even death.
Exhaust may enter the vehicle if:
The vehicle ...
Remote Keyless Entry (RKE) System
The RKE transmitter is used to remotely lock and unlock the doors from up to
60 m (195 ft) away from the vehicle.
Press to unlock the driver door.
Press again within five seconds
to unlock a ...
