Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Adjusting the multicontour seat
You can adjust the contour of the front seats
individually so as to provide optimum support
for your back and sides.
► Make sure that the SmartKey is in
position
2 in the ignition lock.
...
Rear Seat Entertainment (RSE) System (Overhead)
The vehicle may have an Overhead DVD Rear Seat Entertainment (RSE) system. The
RSE system works with the vehicle's audio system. The DVD player is part of the
front radio. The RSE system include ...
Front fog lamps and rear fog lamp
Front fog lamps
Only vehicles with front fog lamps have the
"fog lamps" function.
WARNING
If you suspect that driving conditions will be
foggy, turn the light switch to
b ...






