Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Tumbling the Third Row Seat
To tumble the seat:
1. Open the liftgate to access the controls for the seat.
2. Make sure the headrests are completely lowered and there is nothing under,
in front of, or on the seat.
3. Fold the ...
Hood
1. Pull the hood lock release handle 1
located below the instrument panel;
the hood will then spring up slightly.
2. Pull the lever 2 up at the front of the
hood with your fingertips and rai ...
Passing
More passing distance is needed when towing a trailer. The combination will not
accelerate as quickly and is longer so it is necessary to go much farther beyond
the passed vehicle before returning t ...
