Cadillac Escalade: Customer Assistance Offices (Mexico) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cust ...

    Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...

    See also:

    Forward-facing child restraint installation using the seat belts
    WARNING ► The three-point seat belt with Automatic Locking Retractor (ALR) must be used when installing a child restraint. Failure to use the ALR mode will result in the child restrai ...

    Third Row Seats
    If the vehicle has a third row seat, the seatback can be folded, and the entire seat can be tumbled or removed from the vehicle. ...

    Why Safety Belts Work
    When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle stops suddenly, you keep going until something stops you. It could be the windshield, the instrument panel, or the ...