Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Rear media control from the touch screen
When the main rear media control screen is displayed on the touch screen, the
rear media remote control will be locked out. No part of the rear media system will
operate until it is turned on via ...
California Fuel Requirements
If the vehicle is certified to meet California Emissions Standards, it is designed
to operate on fuels that meet California specifications. See the underhood emission
control label. If this fuel is ...
If a Tire Goes Flat
It is unusual for a tire to blow out, especially if the tires are maintained
properly. See Tires .
If air goes out of a tire, it is much more likely to leak out slowly. But if
there is ever a blo ...






