Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Headlamp High/ Low-Beam Changer
Headlamp High/Low-Beam Changer:
Push the turn signal/lane change lever away from you to turn the high beams on.
Pull the lever toward you to return to low beams.
This indicator light turns on i ...
Rock crawl
This program should be used for terrain which is predominantly rocky, including
for crossing river beds with submerged rocks.
This program provides good low-speed control.
Rock crawl can only be ...
Lower Anchor and Top Tether Anchor Locations
Second Row — 60/40
(Lower Anchor): Seating positions
with two lower anchors.
(Top Tether Anchor): Seating positions
with top tether anchors. For models with 60/40 second row seating, the rea ...
