Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    OnStarВ®
    If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview&nb ...

    Engine protection mode
    The engine has an engine protection mode to reduce the chance of damage if the coolant temperature becomes too high (for example, when climbing steep grades in high temperature with heavy load ...

    Video Screen
    The video screen is located in the overhead console. When the video screen is not in use, push it up into its locked position. To use the video screen: 1. Push the release button located on the ov ...