Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division ...

Vehicle Data Recording and Privacy

This GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and ...

See also:

Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details. Customer Assist ...

4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are permanently driven. Together with ESP® and 4ETS, it improves the traction of your vehicle whenever a drive wheel spins due to insufficient grip. WARNING&n ...

Arduous driving conditions
When a vehicle is operated in extremely arduous conditions, more frequent attention must be paid to servicing requirements. Arduous driving conditions include: • Driving in dusty and/or sandy ...