Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division ...

Vehicle Data Recording and Privacy

This GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and ...

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Effects of disconnecting
Disconnecting the battery can affect a number of vehicle systems, especially if there is insufficient battery power prior to disconnection. For example, the alarm may trigger depending on it's ...

Transfer case
The vehicle has permanent 4-wheel drive (4MATIC). Power is always transmitted to both axles. Performance tests may only be carried out on a 2-axle dynamometer. The brake system or transfer ca ...

Stowing the changed wheel
WARNING Do not stow the wheel while the vehicle is raised on the jack. NOTICE Do not use power tools to raise the spare wheel. Doing so may damage the mechanism. 1. Place the wheel und ...