Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Additional Program Information
    All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements w ...

    Camera system operation
    When a new or existing trailer configuration is selected, Trailer guidance will automatically display on the touch screen when reverse gear is selected. Colored lines are displayed to indicate the ...

    Opening and closing windows with the mechanical key
    The driver’s door key operation also allows you to open and close all door windows. To open the windows, turn the driver’s door key cylinder to the rear of the vehicle for longer than 1 se ...