Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...

    See also:

    Lamp Messages
    SERVICE LEFT HEADLAMP ASSEMBLY On some models, this message will be displayed when the left headlamp is out and needs to be serviced. See “LED Lighting” in LED Lighting   for more inf ...

    Important safety notes
    WARNING   Air bags are designed to reduce the incidence of injuries and fatalities in certain situations: • frontal impacts (driver's and frontpassenger front air bags and driver's k ...

    Washer Fluid Messages
    WASHER FLUID LOW ADD FLUID This message displays when the windshield washer fluid is low. Fill the windshield washer fluid reservoir as soon as possible. See Engine Compartment Overview  for t ...