Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Raising the vehicle
    WARNING   When jacking up the vehicle, only use the jack which has been specifically approved by Mercedes-Benz for your vehicle. The jack is designed exclusively for jacking up the vehi ...

    Charging the vehicle battery
    WARNING Ensure that the correct type and rating of charger used. Using an unsuitable charger may damage the battery, and could cause the battery to explode. Always charge the battery in a wel ...

    Topping up the dynamic response fluid
    NOTICE Dynamic response fluid will damage painted surfaces. Soak up any spillage with an absorbent cloth immediately and wash the area with a mixture of car shampoo and water. Do not fill t ...