Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Emergency key
    Note: There are two designs of Smart Key, refer to the information which is relevant to the design of Smart Key supplied with the vehicle. A. Press emergency key release button and pull out side ...

    Fog Lamps
    Use the fog lamps for better vision in foggy or misty conditions. The fog lamps button is on the exterior lamps control to the left of the steering column. ► (Fog Lamps): Press the exterior ...

    Shifting out of Park
    The vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: ► Prevent ignition key removal unless the shift lever is in P (Park) with the shif ...