Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Critical warning message (red)
    Illuminates when a critical warning message is available in the message center. ...

    Removing the vehicle battery
    WARNING Switch the ignition off before disconnecting battery terminals. Always disconnect the negative terminal first and reconnect last. Use caution when lifting the battery out of, or into, ...

    High-beam flasher
    ► To switch on: turn the SmartKey in the ignition lock to position 1 or 2 or start the engine. ► Pull the combination switch in the direction of arrow 3. ...