Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Changing gear
    The automatic transmission shifts to the individual gears automatically when it is in transmission position D. This automatic gearshifting behavior is determined by: • a shift range restrictio ...

    Hill descent control (green)
    Illuminates continuously when HDC is selected and HDC operating conditions are met - i.e. vehicle speed below 30 mph (50 km/h). If the lamp flashes, HDC has been selected, but the operating condi ...

    Liftgate
    The liftglass or liftgate cannot be opened if the rear wiper is in motion. Attempting to open the liftglass or liftgate while the rear wiper is in motion will cause the release of the liftglass or ...