Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Warning and information messages
    WARNING Do not ignore warning messages. Take appropriate action and, when necessary, seek qualified assistance before driving the vehicle. Failure to do so could result in failure of vehicle ...

    Precautions on seat belt usage
    If you are wearing your seat belt properly adjusted, and you are sitting upright and well back in your seat with both feet on the floor, your chances of being injured or killed in an accident ...

    Vehicle Dynamic Control (VDC) system
    The Vehicle Dynamic Control (VDC) system uses various sensors to monitor driver inputs and vehicle motion. Under certain driving conditions, the VDC system helps to perform the following funct ...