Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Two-Wheel-Drive Vehicles
Dinghy Towing Notice: If a two-wheel-drive vehicle is towed with all four wheels on the ground, the transmission could be damaged. The repairs would not be covered by the vehicle warranty. Do not ...

Additives in gasoline
One of the major problems with poor quality fuels is the creation of carbon deposits during the combustion process. Mercedes-Benz recommends that you use fuel brands containing additives that prev ...

DISTRONIC displays in thespeedometer
When DISTRONIC is activated, one or two segments in the set speed range light up. For design reasons, the speed displayed in the speedometer may differ slightly from the speed set for DISTRON ...