Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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DISTRONIC displays in thespeedometer
When DISTRONIC is activated, one or two segments in the set speed range light up. For design reasons, the speed displayed in the speedometer may differ slightly from the speed set for DISTRON ...

Troubleshooting guide
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions. Where the solutions are listed by number, try each solution ...

Pre-crash seat belts with comfort function (if so equipped for front seats)
The pre-crash seat belt tightens the seat belt with a motor to help restrain front seat occupants. This helps reduce the risk of injury in a collision. The motor retracts the seat belt under t ...