Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Readiness for Inspection/Maintenance (I/M) test
A vehicle equipped with Four-Wheel Drive (4WD) should never be tested using a two wheel dynamometer (such as the dynamometers used by some states for emissions testing), or similar equipment. ...

Driver override options
Hill Descent Control (HDC) is automatically engaged for some terrain response programs. If required, HDC can be deselected or engaged independently of terrain response. The HDC status will be dis ...

Inserting the cargo tie down rings intothe mounting
WARNING   Distribute the load on the cargo tie down rings evenly. Please observe the loading guidelines. ► Turn mounting element 2 in the loading rail to . ► Insert cargo ...