Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Navigation Control Buttons
The following control buttons are located on the navigation system: (Power/Volume): 1. Press to turn the system on and off. 2. Turn to increase or decrease the volume to the audio system. 3. Pres ...

What Makes an Airbag Inflate?
In a deployment event, the sensing system sends an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the airbag causing the bag to break out of the cover ...

Checking the oil level using the oildipstick
When checking the oil level: • park the vehicle on a level surface. • the engine should be switched off for approximately five minutes if the engine is at normal operating temperature. Exam ...