Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Coolant
Important safety notes The coolant is a mixture of water and antifreeze/corrosion inhibitor. It performs the following tasks: • anti-corrosion protection • antifreeze protection • raising ...

Starter Switch Check
WARNING When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room ar ...

Emergency engine shut off
To shut off the engine in an emergency situation while driving, perform the following procedure: ► Rapidly push the push-button ignition switch 3 consecutive times in less than 1.5 sec ...