Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Seat belts with pretensioners (front seats)
WARNING ► The pretensioners cannot be reused after activation. They must be replaced together with the retractor and buckle as a unit. ► If the vehicle becomes involved in a c ...

Locking Rear Axle
Vehicles with a locking rear axle can give more traction on snow, mud, ice, sand, or gravel. It works like a standard axle most of the time, but when traction is low, this feature will allow the rea ...

Windows
WARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death from h ...