Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Weight of the Trailer
How heavy can a trailer safely be? It depends on how the rig is used. Speed, altitude, road grades, outside temperature and how much the vehicle is used to pull a trailer are all important. It can d ...

Safety Belt Reminders
Driver Safety Belt Reminder Light There is a driver safety belt reminder light on the instrument panel cluster. When the vehicle is started, this light flashes and a chime may come on to remind ...

Definition of terms for tires andloading
Tire ply composition and material used Describes the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. These are made of steel, nylon, polyester and ...