Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Hitches
The correct hitch equipment helps maintain combination control. Many trailers can be towed with a weight carrying hitch which simply features a coupler latched to the hitch ball, or a tow eye latche ...

Parking Brake
Set the parking brake by holding the regular brake pedal down, then pushing down the parking brake pedal. If the ignition is on, the brake system warning light will come on. See Brake System Warn ...

Starting the Engine
Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine when the vehicle is already moving, use N (Neutral) only. Notice: Do not tr ...