Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Seat belt adjustment
The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants. The belt strap is tightened slightly when: • you engage the belt tongue ...

Unlocking and opening doors fromthe inside
You can open a door from inside the vehicle even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks. Only open the d ...

Resuming a Set Speed
If the cruise control is set at a desired speed and then the brakes are applied, the cruise control is disengaged without erasing the set speed from memory. Once the vehicle speed reaches about 40 k ...