Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Intelligent Cruise Control (ICC) system (if so equipped)
    The Intelligent Cruise Control (ICC) system automatically maintains a selected distance from the vehicle traveling in front of you according to that vehicle’s speed (up to the set speed), or ...

    Power outlet
    CAUTION ► Use power outlet with the engine running to avoid discharging the vehicle battery. ► Avoid using power outlet when the air conditioner, headlights or rear window de ...

    Navigation
    OnStar navigation requires the Directions and Connections service plan. Push to receive directions or have them sent to the vehicle navigation screen. Destinations can also be forwarded to the v ...