Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    If the engine fails to start
    If the vehicle has been unlocked using the emergency key blade or the Smart Key is not detected by the vehicle, it will be necessary to use the keyless start backup to disarm the alarm and start t ...

    Rear view camera
    Important safety notes The rear view camera is an optical parking aid. It shows the area behind your vehicle in the COMAND display. WARNING   Make sure that no persons or animals are ...

    M+S tires
    At temperatures below 45 °F(+7 °C), use winter tires or all-season tires. Both types of tire are identified by the M+S marking. Only winter tires bearing the snowflake symbol in addition to ...