Mercedes-Benz GL-Class: Problems with your vehicle - Operating safety - Introduction - Mercedes-Benz GL-Class Owner's ManualMercedes-Benz GL-Class: Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    Proper use
    WARNING   There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless th ...

    Reporting malfunctions relevant tosafety
    For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor ...

    See also:

    Notes for 4MATIC vehicles
    Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission. If the vehicle has transmission damage or damage to the front or ...

    Crawl mode (locked access height)
    When the vehicle is at Normal height and traveling less than 22 mph (35 km/h), or at Access height, press down on the raise/lower switch for longer than 3 seconds to lock the vehicle at access hei ...

    Preparing the vehicle
    WARNING   The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characte ...