Cadillac Escalade: OnStar Overview - OnStar Overview - OnStar - Cadillac Escalade Owner's ManualCadillac Escalade: OnStar Overview

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.

The OnStar system status light is next to the OnStar buttons. If the status light is:

  • Solid Green: System is ready.
  • Flashing Green: On a call.
  • Red: Indicates a problem.

Push to speak to an Advisor. or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor.

Push to:

  • Make a call, end a call, or answer an incoming call.
  • Give OnStar Hands-Free Calling voice commands.
  • Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan.

Push to: to connect to a live Advisor to:

  • Verify account information or update contact information.
  • Get driving directions. Requires the available Directions and Connections service plan.
  • Receive On-Demand Diagnostics for a check on the vehicle’s key operating systems.
  • Receive Roadside Assistance.

Push to an Emergency Advisor available 24/7 to: to get a priority connection to an Emergency Advisor available 24/7 to:

  • Get help for an emergency.
  • Be a Good Samaritan or respond to an AMBER Alert.
  • Get crisis assistance and evacuation routes.
    See also:

    Introduction Infotainment
    Read the following pages to become familiar with the audio system's features. WARNING Taking your eyes off the road for extended periods could cause a crash resulting in injury or death to you ...

    Safety Belt Extender
    If the vehicle's safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the hea ...

    Wheel Alignment and Tire Balance
    The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary o ...