Cadillac Escalade: OnStar Overview - OnStar Overview - OnStar - Cadillac Escalade Owner's ManualCadillac Escalade: OnStar Overview

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.

The OnStar system status light is next to the OnStar buttons. If the status light is:

  • Solid Green: System is ready.
  • Flashing Green: On a call.
  • Red: Indicates a problem.

Push to speak to an Advisor. or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor.

Push to:

  • Make a call, end a call, or answer an incoming call.
  • Give OnStar Hands-Free Calling voice commands.
  • Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan.

Push to: to connect to a live Advisor to:

  • Verify account information or update contact information.
  • Get driving directions. Requires the available Directions and Connections service plan.
  • Receive On-Demand Diagnostics for a check on the vehicle’s key operating systems.
  • Receive Roadside Assistance.

Push to an Emergency Advisor available 24/7 to: to get a priority connection to an Emergency Advisor available 24/7 to:

  • Get help for an emergency.
  • Be a Good Samaritan or respond to an AMBER Alert.
  • Get crisis assistance and evacuation routes.
    See also:

    Emergency key
    Note: There are two designs of Smart Key, refer to the information which is relevant to the design of Smart Key supplied with the vehicle. A. Press emergency key release button and pull out side ...

    Trailer stability assist (TSA)
    Note: This feature may not operate with all trailer designs. NOTICE Trailer Stability Assist (TSA) will not operate in the event of the trailer jack-knifing. NOTICE The ability of the sy ...

    Bluetooth®
    The Bluetooth system allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicle audio system, microphone, and controls. The Bluetooth-enabled cell phone ...