Cadillac Escalade: OnStar Overview - OnStar Overview - OnStar - Cadillac Escalade Owner's ManualCadillac Escalade: OnStar Overview

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.

The OnStar system status light is next to the OnStar buttons. If the status light is:

  • Solid Green: System is ready.
  • Flashing Green: On a call.
  • Red: Indicates a problem.

Push to speak to an Advisor. or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor.

Push to:

  • Make a call, end a call, or answer an incoming call.
  • Give OnStar Hands-Free Calling voice commands.
  • Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan.

Push to: to connect to a live Advisor to:

  • Verify account information or update contact information.
  • Get driving directions. Requires the available Directions and Connections service plan.
  • Receive On-Demand Diagnostics for a check on the vehicle’s key operating systems.
  • Receive Roadside Assistance.

Push to an Emergency Advisor available 24/7 to: to get a priority connection to an Emergency Advisor available 24/7 to:

  • Get help for an emergency.
  • Be a Good Samaritan or respond to an AMBER Alert.
  • Get crisis assistance and evacuation routes.
    See also:

    Weight of the Trailering Combination
    It is important that the combination of the tow vehicle and trailer does not exceed any of its weight ratings — GCWR, GVWR, RGAWR, Trailer Weight Rating or Tongue Weight. The only way to be sure i ...

    Forward alert function
    Limited detection and warning of objects ahead, is provided during ACC operation by the ACC DRIVER INTERVENE warning. The forward alert feature additionally provides warnings when ACC is not engag ...

    XM™ Radio Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The enc ...