Cadillac Escalade: OnStar Overview
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.
The OnStar system status light is next to the OnStar buttons. If the status light is:
- Solid Green: System is ready.
- Flashing Green: On a call.
- Red: Indicates a problem.
Push 
or call 1-888-4-ONSTAR (1-888-466-7827)
to speak to an Advisor.
Push 
to:
- Make a call, end a call, or answer an incoming call.
- Give OnStar Hands-Free Calling voice commands.
- Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan.
Push to connect to a live Advisor
to:
- Verify account information or update contact information.
- Get driving directions. Requires the available Directions and Connections service plan.
- Receive On-Demand Diagnostics for a check on the vehicle’s key operating systems.
- Receive Roadside Assistance.
Push 
to get a priority connection
to an Emergency Advisor available 24/7 to:
- Get help for an emergency.
- Be a Good Samaritan or respond to an AMBER Alert.
- Get crisis assistance and evacuation routes.
OnStar Overview
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OnStar Services
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See also:
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Co ...
Shifting out of Park
This vehicle is equipped with an electronic shift lock release system. The shift
lock release is designed to:
Prevent ignition key removal unless the shift lever is in P (Park) with
the shift l ...
Message memory menu
The on-board computer saves certain display messages. You can call up the
display messages
in the message memory menu.
The message memory menu is only shown if any display messages have been sto ...
