Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

Vehicle remote opening

If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

See also:

Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details. Customer Assis ...

Rear view camera
Important safety notes The rear view camera is an optical parking aid. It shows the area behind your vehicle in the COMAND display. WARNING   Make sure that no persons or animals are ...

RBDS-TMC display
When a TMC signal is received the icon in the top left of the screen will appear green. If a TMC signal is not being received, the icon will be shown with a bar through it. The system will inform ...