Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

Vehicle remote opening

If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

See also:

The navigation system
Navigation instruction is by map and turn information displayed on the touch screen and can be complemented by voice guidance if required. A detailed intersection map is also displayed in the inst ...

Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cust ...

Rear lamp - bulb replacement
Note: The direction indicator lamp, stop lamp, and tail lamp are LED units, and cannot be serviced. 1. Rear fog lamp. 2. Reversing lamp 3. Twist the relevant bulb unit and pull to access the bu ...