Call priority

When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

Vehicle remote opening

If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

See also:

Hill descent
With Hill Descent Control (HDC) selected in either automatic, Sport or CommandShift modes, a low gear will be selected and maintained to provide maximum engine braking. Should the gear lever be mo ...

Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 ...

Transmission
Electronic Range Select (ERS) Mode ERS mode allows you to choose the top-gear limit of the transmission and the vehicle's speed while driving downhill or towing a trailer. The vehicle has an e ...