Cadillac Escalade: Reporting Safety Defects to the United States Government - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Roof
    Sunroof The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) . The vehicle may have a sunroof over the front seats and a r ...

    Anti-lock braking system (ABS) (Amber)
    Illuminates briefly as a bulb check when the ignition is switched on. If the lamp remains on or illuminates while driving, there is a fault with the ABS system. Drive with care, avoiding heavy br ...

    Passing Another Vehicle While Using Cruise Control
    Use the accelerator pedal to increase the vehicle speed. When you take your foot off the pedal, the vehicle will slow down to the previous set cruise speed. ...