Cadillac Escalade: OnStar Overview - OnStar Overview - OnStar - Cadillac Escalade Owner's ManualCadillac Escalade: OnStar Overview

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect

If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.

The OnStar system status light is next to the OnStar buttons. If the status light is:

  • Solid Green: System is ready.
  • Flashing Green: On a call.
  • Red: Indicates a problem.

Push to speak to an Advisor. or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor.

Push to:

  • Make a call, end a call, or answer an incoming call.
  • Give OnStar Hands-Free Calling voice commands.
  • Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan.

Push to: to connect to a live Advisor to:

  • Verify account information or update contact information.
  • Get driving directions. Requires the available Directions and Connections service plan.
  • Receive On-Demand Diagnostics for a check on the vehicle’s key operating systems.
  • Receive Roadside Assistance.

Push to an Emergency Advisor available 24/7 to: to get a priority connection to an Emergency Advisor available 24/7 to:

  • Get help for an emergency.
  • Be a Good Samaritan or respond to an AMBER Alert.
  • Get crisis assistance and evacuation routes.
    See also:

    Remote Control
    To use the remote control, aim at the remote sensor located on top center of the video display screen and press the desired button. Objects blocking the line-of-sight can affect the function of the ...

    Using OnStar® Destination Download (US and Canada)
    Press the blue OnStar button and an Advisor can locate a point-of-interest or an address and download the necessary information or coordinates to your navigation system. Once the destination is down ...

    Special Application Services
    Severe Commercial Use Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi. Have underbody flushing service performed once a year. ...