Cadillac Escalade: If a Crash Occurs - Collision Damage Repair (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?  .

    Insuring the Vehicle
    Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms ...

    Service Publications Ordering Information
    Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulleti ...

    See also:

    What to Use
    To determine what kind of fluid to use, see Recommended Fluids and Lubricants  . Always use the proper fluid. Notice: Use of the incorrect fluid may damage the vehicle and the damages may not b ...

    Windshield and Wiper Blades
    Clean the outside of the windshield with glass cleaner. Clean rubber blades using lint-free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thorough ...

    Control panel for dual-zone automatic climate control
    1 To set the temperature, left 2 To set climate control to automatic 3 To defrost the windshield 4 To increase the airflow 5 To direct the airflow through the defroster vents 6 To activate/deac ...