Mercedes-Benz GL-Class: Problems with your vehicle - Operating safety - Introduction - Mercedes-Benz GL-Class Owner's ManualMercedes-Benz GL-Class: Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    Proper use
    WARNING   There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless th ...

    Reporting malfunctions relevant tosafety
    For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor ...

    See also:

    Activating/deactivating climatecontrol
    Important information WARNING   When the climate control system is deactivated, the outside air supply and circulation are also deactivated. Only choose this setting for a short time. O ...

    If the Vehicle Is Stuck
    Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. See “Rocking Your Vehicle to Get It Out” later in this section. If the vehicle has a traction sys ...

    Fitting the detachable tow hitch
    1. Remove the protective cover from the tow hitch and stow it in the tow hitch stowage area. 2. The tow hitch can only be installed when the green locking lever is in the unlocked position. 3. ...