Cadillac Escalade: Roadside Service - Performance and Maintenance - In Brief - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    Driving for Better Fuel Economy
    Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. Avoid fast starts and accelerate smoothly. Brake gradually and avoid abrupt stops. Av ...

    OnStar®
    If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview  ...

    See also:

    MB Info call button
    ► Open the stowage compartment under the armrest. ► Press and hold MB Info call button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assistanc ...

    Ruts and gravel roads
    Observe the following rules when driving along ruts in off-road terrain or on roads with loose gravel: Check that the ruts are not too deep and that your vehicle has sufficient clearance. O ...

    Adjusting the head restraints manually
    The head restraints must only be removed at a qualified specialist workshop. Mercedes-Benz recommends that you use a Mercedes-Benz Center for this purpose. ► If the head restraint is f ...