Cadillac Escalade: Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only): 1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.
See Roadside Service (U.S. and Canada) or Roadside Service (Mexico) .
Roadside Service and OnStar (U.S. and Canada)
If you have an active OnStar subscription, press the
button and the current GPS location
will be sent to an OnStar advisor who will assess your problem, contact Roadside
Service, and relay your exact location to get the help you need.
Online Owner Center (U.S. and Canada)
The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage My Cadillac/Owners Login.”
Canada: cadillacowner.ca
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some driving tips to get the
best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Av ...
OnStar®
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect
to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic
Services. See OnStar Overview  ...
See also:
MB Info call button
► Open the stowage compartment under the
armrest.
► Press and hold MB Info call button 1
for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistanc ...
Ruts and gravel roads
Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel:
Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
O ...
Adjusting the head restraints manually
The head restraints must only be removed
at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Center for this purpose.
► If the head restraint is f ...