Cadillac Escalade: Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-0510 ...
See also:
Storing a Flat or Spare Tire and Tools
Storing a jack, a tire, or other equipment in the passenger compartment of the
vehicle could cause injury. In a sudden stop or collision, loose equipment could
strike someone. Store all these in the ...
Glass Replacement
If the windshield or front side glass must be replaced, see your dealer to determine
the correct replacement glass. ...
Remote Control
To use the remote control, aim at the remote sensor located on top center of
the video display screen and press the desired button.
Objects blocking the line-of-sight can affect the function of the ...
