Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep downgrade. If the transmission is not shifted down, the brakes might get hot and no longer work well. Vehicles can tow in ...

Resuming the speed and follow mode
NOTICE RESUME should only be used if the driver is aware of the set speed and intends to return to it. By pressing the RESUME button after ACC has been cancelled (e.g. after braking), the A ...

Tips for driving with DISTRONIC
The following contains descriptions of certain road and traffic conditions in which you must be particularly attentive. In such situations, brake if necessary. DISTRONIC is then deactivated. WARN ...