Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Troubleshooting guide
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions. Where the solutions are listed by number, try each solution ...

Recalling a previous destination
After selecting Previous destinations from the menu, the screen shows a list of stored previous destinations. Select your destination by touching the bar. The details will be displayed for confirm ...

Hitches
The correct hitch equipment helps maintain combination control. Many trailers can be towed with a weight carrying hitch which simply features a coupler latched to the hitch ball, or a tow eye latche ...