Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Vehicles without extended Off-Road Proengineering package
Basic setting The extent to which the vehicle is raised or lowered depends on the basic setting selected. Select: • Raised level, for driving on normal off-road terrain • Highway/high-s ...

Driver override options
Hill Descent Control (HDC) is automatically engaged for some terrain response programs. If required, HDC can be deselected or engaged independently of terrain response. The HDC status will be dis ...

Engine Oil
To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: Always use engine ...