Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Steep slopes
If the vehicle is stationary on a steep, slippery slope, it may begin to slide even with the brakes applied. This is because without wheel rotation, the ABS cannot determine vehicle movement. To ...

Limit Features While Driving
The navigation system may have this feature. Touch the Limit Features While Driving screen button to turn the ability to limit functions on and off while driving. When this screen button is highligh ...

Setting the specified minimum distance
You can set the specified minimum distance for DISTRONIC by varying the time span between one and two seconds. This time span determines the distance that DISTRONIC should maintain from the vehicl ...