Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Sunroof reset
If the battery is disconnected or the power supply is interrupted while the sunroof is partially open, it will need to be recalibrated. Once the battery is reconnected or the power supply is resto ...

Vehicle Load Limits
It is very important to know how much weight your vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed o ...

Grass/gravel/snow
This program should be used where a firm surface is covered with loose or slippery material. Note: For deep gravel it is recommended that the Sand program is selected. Note: If the vehicle is un ...