Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Important safety notes
For reasons of safety, Mercedes-Benz recommends that you drive with the lights switched on even during the daytime. In some countries, operation of the headlamps varies due to legal requirements a ...

If a Tire Goes Flat
It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. See Tires  . If air goes out of a tire, it is much more likely to leak out slowly. But if th ...

Airbag Readiness Light
The system checks the airbag's electrical system for possible malfunctions. If the light stays on it indicates there is an electrical problem. The system check includes the airbag sensor(s), pas ...