Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the alarm system is armed and you open: • a door • the vehicle with the mechanical key • the tailgate • the hood The alarm is not switched off, ...

Express Window Anti-Pinch Feature
If any object is in the path of the window when the express-up is active, the window will stop at the obstruction and auto-reverse to a preset factory position. Weather conditions such as severe ici ...

Third Row Seats
The third row seatbacks can be folded forward, and the seats can be removed. To fold the third row seatback: 1. Remove anything on or under the seat. 2. Disconnect the rear safety belt mini-latch ...