Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Gradient release control (GRC)
With HDC activated, if the vehicle is stopped on a slope using the foot brake, GRC will become active (except in Terrain response Sand program). During a hill ascent when the foot brake is release ...

Belt height adjustment
You can adjust the seat belt height on the driver's seat and the front-passenger seat. Adjust the height so that the upper part of the seat belt is routed across the center of your shoulder. &# ...

Refrigerant of the air-conditioningsystem
The air-conditioning system is filled with R134a refrigerant and a special PAG lubricant. Never use refrigerant R 12 (CFC) or mineral lubricants. Otherwise, you could damage the air-condition ...