Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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How to use STATUS button
To display the status of the audio, air conditioner system, fuel consumption and navigation system, push the STATUS button. The following information will appear when the STATUS button is push ...

Important notes on the use of KEYLESSGO
• The KEYLESS-GO key can be used like a conventional key. • You can combine KEYLESS-GO functions with those of a conventional key, e.g. unlock with KEYLESS-GO and lock with the & button. ...

Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ad ...