Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Underbody Maintenance
Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. ...

Hitches
The correct hitch equipment helps maintain combination control. Many trailers can be towed with a weight carrying hitch which simply features a coupler latched to the hitch ball, or a tow eye latche ...

Questions and Answers About Safety Belts
Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: You could be— whether you are wearing a safety belt or not. Your chance of being conscious during and after a cr ...