Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is triggered in an accident, the steering column will move upwards when the driver's door is opened. This occurs irrespective of the position of the SmartK ...

Adjusting the head restraints manually
The head restraints must only be removed at a qualified specialist workshop. Mercedes-Benz recommends that you use a Mercedes-Benz Center for this purpose. ► If the head restraint is f ...

Telephone safety
WARNING Use of your mobile telephone while you are driving is dangerous as it diverts attention from the traffic situation. If you wish to use your telephone, stop at an appropriate place wh ...