Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Vehicles without extended Off-Road Proengineering package
Basic setting The extent to which the vehicle is raised or lowered depends on the basic setting selected. Select: • Raised level, for driving on normal off-road terrain • Highway/high-s ...

Changing gear
The automatic transmission shifts to the individual gears automatically when it is in transmission position D. This automatic gearshifting behavior is determined by: • a shift range restrictio ...

Emergency engine shut off
To shut off the engine in an emergency situation while driving, perform the following procedure: ► Rapidly push the push-button ignition switch 3 consecutive times in less than 1.5 sec ...