Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Accessories and Modifications
Adding non-dealer accessories or making modifications to the vehicle can affect vehicle performance and safety, including such things as airbags, braking, stability, ride and handling, emissions sys ...

ESP® trailer stabilization
If your vehicle with trailer (vehicle/trailer combination) begins to lurch, you can only stabilize the vehicle/trailer combination by depressing the brake firmly. In this situation, ESP® assist ...

Child safety
WARNING Do not allow children to play with the seat belts. Most seating positions are equipped with Automatic Locking Retractor (ALR) mode seat belts. If the seat belt becomes wrapped aroun ...