Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

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Preparing the vehicle
WARNING   The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characte ...

Checking the oil level using the oildipstick
When checking the oil level: • park the vehicle on a level surface. • the engine should be switched off for approximately five minutes if the engine is at normal operating temperature. Exam ...

Chemical Paint Spotting
Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. ...