Customer Information

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Customer Satisfaction Procedure (U.S. and Canada)

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sa ...

See also:

Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

Adjusting the head restraints manually
The head restraints must only be removed at a qualified specialist workshop. Mercedes-Benz recommends that you use a Mercedes-Benz Center for this purpose. ► If the head restraint is f ...

Pairing and connecting using the mobile phone
Note: The process of pairing and connecting your phone with the vehicle using the mobile phone will vary depending on the type of mobile phone used. 1. Switch the ignition system on and ensure that ...