Mercedes-Benz GL-Class: Information for customers inCalifornia
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
...
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the ...
See also:
Passenger Sensing System
The passenger sensing system, if equipped, turns off the front outboard passenger
frontal airbag under certain conditions. No other airbag is affected by the passenger
sensing system.
If the vehicl ...
Selecting valet mode
Valet mode allows the vehicle to be locked by a parking attendant, without giving
access to the loadspace. Valet mode also prevents operation of the touch screen,
to prevent access to telephone nu ...
Tire Sealant and Compressor Kit
WARNING
Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine
exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO) which
cannot be seen or smell ...